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Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Trondheim
DAY 410 Jun 2020
The third largest city in Norway, Trondheim combines the numerous modern amenities of a cosmopolitan city with traditional Scandinavian history and culture. Discover authentic local cuisine through cafes and restaurants, as well as locally brewed beer. Looking for one of a kind souvenirs? Check out the range of arts and crafts that you won't find anywhere else! For a taste of Trondheim's history, head to the 12th century cathedral and museums.
Things to do in Trondheim:
Nidaros Cathedral
Nidaros Cathedral is located in the heart of Trondheim, and is constructed over the burial site of the prominent ruler, King Olav II (who is also known as the patron saint of the nation of Norway). Beautiful in design, it’s one of the most popular and iconic landmarks in the city.
Old Town Bridge
Also known as Gamble Bybro, this historic bridge was built in 1861 and was designed by Carl Adolf Dahl. Featuring red, decorative arches, it’s often a popular photo spot due to the surrounding colourful houses.
Kristiansten Fortress
Situated on a hill, to the east of Trondheim, the Kristiansten Fortress gained its name from Christian V of Denmark and Norway. Built in 1685, this prominent and unique fortress will make you feel as though you’ve been transported back in time.
Narvik
DAY 612 Jun 2020
A haven for mountaineering and skiing, Narvik offers some of the best alpine adventures in Norway. From Scandinavia's tallest drop heights to fantastic off-piste skiing, those looking for thrilling outdoor activities will love this city. On the other hand, if you're looking for something more laidback, simply take advantage of Narvik's clear skies to observe the dazzling Northern Lights, or wander around the Narvik War Museum to learn about the city's efforts during World War II.
Longyearbyen
DAY 814 Jun 2020
The world's northernmost city, Longyearbyen is a truly special cruise holiday destination. With reindeer wandering through town and countless snow mobiles to use, this winter wonderland invites you to experience the great outdoors as well as their unique lifestyle and culture. Stop by the museums for a history lesson and a glimpse into expedition life, or take a thrilling dogsled to admire the heart of this arctic landscape.
Honningsvåg and North Cape
DAY 1117 Jun 2020
The gateway to the North Cape, Honningsvag is a compact city with just 2,800 inhabitants.The star of the show is the North Cape itself, with visits to this otherworldly coast being a popular excursion - stand at the impressive cliff for vast views out to sea and a breath of fresh Arctic air. As well as this, head into town for fresh Arctic seafood and crafts from indigenous Sami residents, or a chilly drink at Artico Ice Bar.
Things to do in Honningsvåg and North Cape:
Honningsvåg Church
The church, which was constructed in the Neo-Gothic style, holds a prominent place in the community. After World War II, the people lived in the building, which was built in 1885, while the other buildings were being rebuilt.
North Cape Museum
Also known as Nordkappmuseet, the museum is home to an array of exhibitions, from temporary art displays with pieces created by both local and international artists to information about how the area has developed since the Stone Age and permanent displays covering marine development. Showcasing the cultural heritage of the area, it’s frequently listed as the top things to do in Honningsvag.
Perleporten Kulturhus
A popular performing arts centre, it’s housed within a traditional Nordic house that was rebuilt after the war. See an array of performances here during your stop off, from comedy shows to dramas.
Alesund
DAY 1420 Jun 2020
The artistic, quirky and historic town of Alesund is not only a great stop off on your way to explore the Geirangerfjord, but a hidden gem in itself. Boasting unique Art Nouveau architecture throughout the town, you'll find an abundance of boutiques, bars and eateries surrounded by the backdrop of the picture-perfect Sunmore Alps. Whether you're on a leisurely stroll through town or enjoying outdoor excursions, Alesund is an unforgettable port of call on a Norwegian Fjords cruise.
Things to do in Alesund:
Storhaugen
If you’re looking for beautiful panoramic views of Alesund and scenic walks, Storhaugen park is a must visit. A picturesque green space high above the port town, you can take in sights of the quaint town centre, alongside Sunnmoresalpane mountain range and Sula.
Fisheries Museum
Whether you want to learn about the captivating fishing history of Alesund or you’re simply looking for an activity that’s a little more unique, the centrally located Fisheries Museum is just the ticket.
The Art Nouveau Town
Wonder through the beautiful town and discover all of the breathtaking Art Nouveau buildings, from houses to churches. A picturesque walk, there are often tours offered around the area, which will inform you all about the history of Alesund, alongside the captivating architecture.
Stavanger, Norway
DAY 1521 Jun 2020
Nestled amongst some of the most beautiful natural attractions, Stavanger is the fourth largest city in Norway. Boasting both contemporary modern attractions as well as excellently preserved old wooden settlements, this classic Norwegian city is a great getaway for active adventurers looking for outdoor pursuits, while those looking for cosmopolitan city escapes will love the shopping and dining. Travelling with kids? The whole family will be delighted by the wide range of interactive museums.
Things to do in Stavanger, Norway:
Gamle Stavanger
Gamle Stavanger is a historic neighbourhood within Stavanger, a city in the Norwegian province of Rogaland. Most of the houses in the region were constructed in the 18th and early 19th centuries and have been renovated, showcasing a flawless combination of contemporary and historic architecture. Stavanger's new city plan was developed following World War II.
Stavanger Maritime Museum
Whether you’re passionate about Maritime history, or you’re drawn into the rich culture of Stavanger, Stavanger Maritime Museum should be added to your list. Conveying over 200 years of history, trade and craftsmanship, the museum is located within beautifully preserved merchant buildings.
Fargegaten
If you’re looking for a picture-perfect attraction, the Fargegaten is just the ticket. A colourful street in the centre of Stavanger, it’s filled with shops, cafes and more. Looking like something out of a fairytale, you’ll love wandering around Fargegaten, and taking in all that it has to offer.
London Tilbury
DAY 1723 Jun 2020
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.