ATOL Protected
As well as testing negative for coronavirus, other pre-cruise measures include a health declaration which will be reviewed at embarkation and a temperature check. At the cruise terminal guests will be required to follow social distancing guidance and wear facemasks. Crew will also have their health monitored before and during cruises.
Onboard each ship, all areas including the spa, salon and pools will be open, and restaurants will be adapted including no self-service buffets, pre-booked tables and dining only in the group you're travelling with. While social distancing must be observed, guests can also link their bookings with friends and family onboard to form a group up to the maximum number allowed by the UK government at the time of departure.
In addition to already rigorous onboard hygiene, cleaning will be even more frequent, including in staterooms and suites, using products which are known to fight coronavirus. To encourage frequent hand washing there will also be more hand sanitiser stations throughout the ships.
When it comes to heading ashore, shore excursions will be organised by Cunard to ensure that they adhere to local and onboard guidance. Before reboarding, guests may be required to have their temperature checked.
Due to industry procedures, Cunard will no longer be able to accept guests onboard who need supplementary oxygen, including through an oxygen concentrator, mechanical ventilatory support except for overnight CPAP for sleep apnoea, or dialysis. In addition, guests who have had a case or suspected case of COVID-19, been in contact with someone with a case or suspected case of COVID-19, or have been asked to isolate by Track and Trace within 14 days of departure will not be able to board.
UK guests must have cruise-specific travel insurance to sail with Cunard, and declare all pre-existing medical conditions. Their policy must cover cruise travel for the length of their holiday and all the destinations they will visit. Guests must also make sure their policy includes medical and repatriation cover of £2 million minimum that includes cover for emergency evacuations and medical expenses related to COVID-19.
05 Mar 2020
Lovely ship great service but the drinks are a ridiculous cost to which they add a further 15 percent so be prepared to drink water and tea! Trips very expensive also much better to do your own itinerary with a few friends at a fraction of the cost.
14 Feb 2020
I actually went on this cruise in 2019. It was amazing. In fact I’ve booked the 2020 one. Lots to do on the Atlantic crossing, so you won’t be bored.
14 Feb 2020
I actually went on this cruise in 2019. It was amazing. In fact I’ve booked the 2020 one. Lots to do on the Atlantic crossing, so you won’t be bored.
03 Sep 2019
The ship , cruise, staff where brilliant . The organisation At Southampton and NY ports was faultless, Unfortunately taxis that did not arrive both inward and outward , And flights booked by Iglu waisted us a day of our break.
02 Sep 2019
Everything was Excellent. My one criticism is the price of buying Drinks on board - They are far to expensive.
31 Aug 2019
Recently returned from a Transatlantic voyage from Southampton to New York. From the word go the experience was fantastic. We were met from our cab by a porter who whisked away our luggage, then the check in process was smooth and expertly carried out. Lovely comfortable and well-equipped stateroom. All staff we encountered were courteous and helpful. Fantastic food and entertainment and we arrived on schedule even though we had a small diversion for a passenger to be airlifted to hospital. Disembarkation was smoothly carried out for a quick exit through immigration. Would absolutely recommend the service received by both Cunard and indeed the helpful staff at Iglu (especially Maggie who explained everything to me). We are already planning our next cruise with Iglu!
Show more30 Aug 2019
We have just completed the westbound Transatlantic, which was fantastic. We were blessed with a smooth crossing. The staff, food, accommodation and entertainment were excellent and we had the benefit of experiencing the English National Ballet, which made the whole experience that much more memorable.
29 Aug 2019
The ship, cruise, and staff were brilliant. The organisation at Southampton and NY ports was faultless. Unfortunately taxis did not arrive both inward and outward, and flights booked by Iglu waisted us a day of our break,
19 Aug 2019
Fantastic cruise but I was not expecting so many children - despite it being the school holidays. Don't feel the itinerary or the ship could cope with the so many youngsters and it really spoiled the dining experience!
18 Aug 2019
Good Cruise except for couple of Service issues.
15 Aug 2019
Recently sailed from my home City Liverpool to NYC via Iceland and Canada on Queen Mary2. It wasn’t the first time she has impressed upon us. The hospitality of cabin stewards and restaurant staff is second to none.
12 Aug 2019
We booked a fantastic trip travelling to Niagara Falls, then rail trip to New York, then caught The Queen Mary 2. This was a fantastic trip, Niagara Falls were fantastic (especially from the Canadian side). Really could have afforded to have another day there, as one day wasn't enough. The train journey was laborious, and carrying bags on and off the train hard work. Definite tip would be to upgrade rail ticket as those seats recline further and for 12 hours you need it or fly. Arrived in New York early evening bags were a pain again from the station to the Taxi. You definitely need longer in New York, one day is not enough. so much to see and do. We were picked up at 8.15am to the shipping terminal and arrived 15 minutes later. Far too early arrive , as there is nothing to do at the terminal not enough seats until you go through security and we were waiting too long. Should have arrived at 2pm and then we would have had little waiting time. (OBVIOUSLY ALL PASSENGERS CAN'T DO THE SAME). Queen Mary 2, what an Ocean liner, loved every minute on board. Food fantastic, service superb and you were made to feel special. So much to do on board her. The sailing was smooth, as she cut through the Atlantic, like a knife through butter. Even through stronger seas there was little roll. Loved every minute of it and booking a mini cruise to Hamburg already.
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All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
