Ultimate Mediterranean Explorer & Wonders from Rome with Stay, 12 July 2024 (26 nights)

Overall we enjoyed the cruise, the stage entertainment was weak compared to other cruise ships. The food was good but Helen found there was a lack of choice as she does not eat red meat.

The ship is looking at bit tired. It was going into dock at the end of the cruise for a 2 week refit. Staff were brilliant at all times. A bit disappointing that in the last few days the crew were getting ready for the refit and materials were left out on deck. Most of the port were commercial and noisy and we had to be bussed off. This could have been quite limiting if you didn't plan

We were very impressed with the standard of service and facilities. The staff were all amazing. So welcoming and so good at remembering our names. I’d like to pass on particular thanks to our cabin stewards, Sam and Putu, we were in cabin 4040. They took good care of us and were always super quick at fulfilling any requests we made. The staff in the restaurants were equally friendly and helpful. . Special thanks to the bar staff at the Pinnacle and the Observation deck. Leaving the ship was made so easy and was efficient and on Tender days they took great care of us and supported us so kindly. The Captain and his officers were excellent. Despite changeable weather we were able to enjoy the cruise come what may. The morning we stopped at the glacier was magical and I think special praise to the Captain for manoeuvres to get us so close to appreciate the awe and wonder.

Stunning itinerary. Particular thanks to cabin stewards Harry and Sy for looking after us and Sy. quickly bringing my phone to gangway when left in cabin, Thanks also to patient staff at guest service desk, especially Joel following great principles of customer service listening and taking time to resolve a disembarkation difficulty without making any promises which may not be fulfillable but following up to check everything was ok Problem resolved. A memorable cruise aboard Oosterdam Enjoyed all restaurants and entertainment. Took a number of excursions with very interesting and knowledgeable guides but were all quite expensive.