Excellent service from all staff. I have coeliac. Which means I have to be extremely careful about what food I can eat and how this is prepared. My food was cooked specially for me by The amazing staff aboard oceana. Can not thank them enough. Our holiday was fantastic from the moment we booked with iglu travel to our return journey home I would like to award both Iglu and P&O 5*
The cruise was very good, the places we visited, the sights we saw etc. were first class, however, the ship was in need of a little TLC in places. It appeared that there was a shortage of staff in the restaurants, there was often a long wait to get a table, I and other passengers noticed that the staff moral seemed to be very low. In the bars and on deck the waiters didn't go out of their way to serve drinks and there were often glasses and pots left about on the deck that passengers were too lazy to return!! When I travelled previously with P&O on Azura, all the staff went above and beyond to make you feel special. The Captain announced, several times, how he valued each and every member of staff, as Captain he needs to take responsibility for the low moral and take this up if required with P&O and if he doesn't know he needs to find out. I will travel again with P&O but will not repeat this if these issues are still the same.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
