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Customer reviews for Norwegian Sun
3.8
Based on 4 reviews
Cabin
3.8
Service
3.8
Excursions
3.8
Dining
3.8
Activities
3.8
Value for money
3.8
Entertainment
3.8
We were on a cruise to South America starting on the 9th. March, 17, visiting Chile, Falkland Islands and Argentina. Before the cruise, we stayed 3 nights in Santiago, in Santa Lucia District. Its in a Local residential area, full of hotels, bars and restaurants. Its very near the main shopping malls and the place where we stayed in, was quiet at night. We had booked TUR BUS on line before departure from UK and on the day of sailing we took a taxi from Santiago to Valparaiso for the bus to the port. The bus stops well away from the ship port and you have to take a taxi to the port. It costs us$12 in total and worth it.While waiting to check in at the port for ship embarkation, there was no announcement that the ship could not come to the port because the berth was taken up by a cargo ship. After waiting for over three hours, we finally boarded the ship. We have been sailing with NCL over a number of years and have visited almost all the ports of call in USA, Canada and Europe. We have been on this ship before but the facilities have been run down to cut cost. The quality of food did not vary from day to day, the entertainment on the ship was worst than before, there was no parties on the pool deck when on sea or Barbecues as before. Although the staff in general were quite helpful and courteous but watch out for the security check when disemarking at ports. Securitykept on telling the customers to put their DINEROS(loose change) in the small tray she was handing out. When customers put their money in the tray, she said its all right, don't worry about it and she had problems with customers who found it hard to understand why is she saying one thing and then saying don't worry about it. I wanted to go out to the port and handed in my card. She swiped the card and as I was about to go she said wait and after couple of minutes, said you can go. When I asked her for my card, she said that the tender is coming and I have to wait. You can see the problem she has caused and its the customer who is blamed for everything and not the staff. Otherwise the cruise was fantastic and the weather was excellent going round the Cape Horn and very sunny and virtually no wind in Port Stanley. The NCL Sun is more likely to be replaced by NEW ship BLISS but its time for NCL to look at the behavior of their staff towards their customers.We definitely would not sail on NCL Sun again because of poor management, lack of entertainment, which is the worst I have seen on any of the NCL line, the cruise director laughs at his own jokes and does not think outside the box. Its time for NCL to either train their staff to be customer friendly or fire them, get another cruise director and entertainment staff and variety of performers and not the same old performers on the ship coming two or three times doing the same things.
Verified customer
1 cruise
18 Apr 2017
BA flight to Tampa 4/10 Tampa Hotel 7/10 This was our first 'normal' cruise previously done Star Clipper x 2. The advice and suggestion from Saam was spot on, the ship was the right size for us, we saw the Epic in port and that really is too big! The experience was very enjoyable and I have no major complaints. The ship is 14 years old and showing a bit of 'wear and tear'. The main buffet area is OK but like a motor service area, however the food was good and lots of choice, the 'free style' dining definitely worked for us. The speciality restuarants were very good, we tried French, Brazilian and Tepanyaki. The two main restuarants Seven Seas and Four Seasons were generally good, service was great, food was average. Our cabin was great and service A1. The onboard facilities were good, we always got a sun bed and pleanty of room on the decks. The spa was pricey and not good value, sales pitch is quite heavy and it is easy to be 'confused' with the costs. The shows ,jersey Boys & We will Rock You' were amazing, as good as West End shows. The bar service was hit and miss, often slow and not as customer service focused as other services, maybe because they are not on the tip rota? The wifi was very expensive.
Verified customer
1 cruise
20 Jan 2015
Dear all This was our first cruise - we had no expectations and we were not really disappointed. Seasoned cruisers will tell you that the ship was not the best, in fact not good at all compared to other lines and ships. The price we paid, the value was very good. Please be aware that the ship deals in dollars, if the rate for sterling is low everything is v expensive! If you get a good deal - go on the trip - if you are looking for a cruise with all the trimmings - don't bother.
Verified customer
1 cruise
3 Jul 2010
The ship was very clean and the staff overall very good. Some would even help you with opening the heavy doors. Our cabin staff were excellent. Clean towels twice a day and nothing was too much trouble. There were two resident groups singing during our 3 week cruise through the Panama Canal, needless to say they repeated songs on a daily basis and never upped the beat. The food was great, only one comment and that was in the Pacific Heights Restaurant the menu stayed the same for 3 weeks. Not sure why.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Visitors to Tokyo have an almost endless array of shopping, entertainment, culture and food options to explore in a city where the past, present and future blend together like no other. The city's history can be found all around it, as well as other superb museums, historic temples and parks.
Things to do in Tokyo:
Shinjuku Gyoen National Garden
Shinjuku Gyoen was built on the foundations of Lord Naito's private residence. A mixture of a few different gardens, including French, English and Japanese, the park's varied and well-kept gardens are ideal for strolling around, photographing or even enjoying an afternoon picnic.
Edo-Tokyo Museum
The Edo-Tokyo Museum is a portal to the past with its exhibitions describing both visually and through historical text, the history of Edo (now known as Toyko). Here visitors can learn about and experience numerous aspects of Edo, such as people's daily lives, Edo Period architecture, cultural heritage, political climate and much more.
Senso-ji Temple
Sensoji Temple, Tokyo's oldest temple, houses a statue of the goddess of mercy, Kannon. Sensoji is a must-see location in Japan, surrounded by imposing gates, a five-storey pagoda and the vibrant market of Nakamise Dori.
Kochi
DAY 310 Apr 2022
Time at Port: from 7 AM to 4 PM
Situated on the southern coast, Kochi is the vibrant and picturesque capital of the Kochi Prefecture. An underrated city, it boasts a laid back vibe and an array of attractions to explore throughout your time there, including the Kochi Castle, Kochi Prefectural Makino Botanical Garden and the Chikurin Ji Temple.
Things to do in Kochi:
Kochi Castle
Sitting at the top of Otakayama Hill in the centre of the city, Kochi Castle was built in the early 17th century and is a protected National Historic Site. Featuring an array of sculptures and beautiful grounds, it’s a must see when in the city.
Botanical Garden
Dedicated to the ‘father of Japanese botany’ Dr. Tomitaro Makino, these picturesque gardens showcase over 3000 plant species and spans an impressive 6 hectares. Throughout the gardens, you’ll find tropical plants encased in different structures, such as a greenhouse.
Chikurin Ji Temple
Another popular attraction in the city is the Chikurin Ji Temple. A serene temple surrounded by breathtaking plant life, it was constructed in the 20th century. A prominent five-stories pagoda, it features shrines and a 14th century garden.
Busan
DAY 512 Apr 2022
Time at Port: from 8 AM to 6 PM
A large port city in South Korea, Busan is a bustling city with a mixture of modern and historic landmarks. Surrounded by mountains and beaches, whether you’re looking to relax and unwind with a tranquil walk, visit an aquarium or see the city from a new perspective by venturing to the top of one of the viewpoints, the choice is yours. Top highlights in the city include Haeundae Beach, the Haedong Yonggungsa Temple and the Diamond Tower.
Things to do in Busan:
Haeundae Beach
Take a relaxing stroll to Haeundae Beach and enjoy wonderful views of the city. A popular attraction that’s open year round, it’s host to a variety of festivals throughout the year, as well as esports events.
Haedong Yonggungsa
A prominent Buddhist temple in Busan, it was originally constructed in 1376. However, the original temple was destroyed in the Japanese invasions, leading to it having to be rebuilt in 1930. A unique temple that’s popular due to its picturesque setting, it’s a peaceful area to visit whilst in Busan.
Diamond Tower
Built in 1973, the Diamond Tower stands at an impressive 120 metres tall and offers breathtaking views out over the city. With a panoramic viewpoint and a café at the top, alongside shops and galleries at its base, it’s often described as the top sight to see in Busan.
Nagasaki
DAY 613 Apr 2022
Time at Port: from 6 AM to 3:30 PM
Located on the island of Kyushu, Nagasaki has grown to become one of Japan's most attractive cities in spite of the nuclear attack in 1945 it is unfortunately famous for. Without a doubt, this tragedy in the city's history still bares its mark, with the Atomic Bomb Museum and Peace Park being must-see cultural stops during your visit. Nowadays though Nagasaki looks to the future, with charming streets just waiting to be explored.
Things to do in Nagasaki:
Nagasaki Atomic Bomb Museum
Nagasaki Atomic Bomb Museum is one of Japan's major tourist sites and is essential to comprehending Nagasaki's post-war life as well as the impact of atomic weapons. It provides a vivid look at the impact of the "Fat Man" atomic bomb that fell on Nagasaki 9th August 1945.
Nagasaki Peace Park
Nagasaki Peace Park, which was built to commemorate the atomic bombing of Nagasaki City in 1945, is a powerful reminder of the consequences of atomic weapons and stands as a icon for the longing of peace. The complex includes two parks and a museum dedicated to the souls lost in the blast.
Nagasaki Penguin Aquarium
180 penguins from nine distinct species call the Nagasaki Penguin Aquarium home. Here you'll be able to partake in the "Feed the Penguins" event and visit the Petting Zoo to meet them. Additionally, the "Experience Nature Zone" within the facility allows visitors to get up close and personal with some of the aquatic critters that reside in the area.
Hiroshima
DAY 714 Apr 2022
Time at Port: from 9 AM to 5 PM
A mixture of historic landmarks and modern skyscrapers, Hiroshima is a world-famous city that’s situated on Japan’s Honshu Island. When visiting the city, you will see ruins of buildings that were destroyed by the atomic bomb in the second world war, alongside memorials that commemorate the event. Top sights to see when in Hiroshima include the Hiroshima Peace Memorial Museum, Shukkeien Garden and the Hiroshima Garden.
Things to do in Hiroshima:
Memorial Museum
Situated in the heart of the city, the Hiroshima Peace Memorial Museum was created in 1955 to showcase the events of World War II. Featuring an array of exhibits, including belongings that were left by the victims of the bombing, its aim is to acknowledge the realisation of ‘permanent world peace’.
Shukkeien Garden
Tranquil and picturesque, the Shukkeien Garden dates back to the early 17th century. As you follow the path through the garden, you’ll see a variety of miniaturised sceneries, tea houses and a selection of local plant life.
Hiroshima Castle
Also known as Carp Castle, Hiroshima Castle was built in the late 16th century and was one of the largest castles in the country. However, it was destroyed by the atomic bomb, leading to it having to be rebuilt. An iconic landmark in the city, it’s surrounded by beautiful scenery and has a vast collection of historical exhibits.
Kyoto (Osaka) - Overnight onboard
DAY 8-915 Apr 2022
Time at Port: from 2 PM to 5 PM
One of the most popular cities to visit in Japan, Osaka (formerly known as Naniwa) is a historic city that’s home to a wide selection of attractions, bustling restaurants, skyscrapers and night markets. Top attractions in this historic city include the Universal Studios Japan, Osaka Castle and the Osaka Aquarium.
Things to do in Kyoto (Osaka) - Overnight onboard:
Universal Studios
If you’re looking for a break from the hustle and bustle of the city and want a day at a thrilling theme park, look no further than Universal Studios Japan. Within easy reach of the city centre, this popular theme park has a wide selection of rides, from exhilarating roller coasters to family-friendly rides. There is also a wide selection of restaurants available on site.
Osaka Castle
Alternatively, you can head to the popular Osaka Castle. One of the most prominent landmarks in Japan, it’s a significant attraction to the part it played in the unification of No throughout the sixteenth century. A beautiful castle surrounded by lush trees, you’ll learn all about the history, and get to walk around the various gardens and temples.
Osaka Aquarium
Another great attraction in the city is the Osaka Aquarium. Located in Minato in Osaka, it’s one of the largest of its kind in the world and is home to thousands of different species of marine life, alongside penguins.
Nagoya
DAY 1017 Apr 2022
Time at Port: from 9 AM to 5 PM
Home to nearly two million people, Nagoya is a bustling metropolis and the fourth largest city in Japan. A vibrant port city, there are a variety of historical and modern attractions within it. Top highlights in the city include the Nagoya Castle, Nagoya City Science Museum and the Osu Kannon Buddhist temple.
Things to do in Nagoya:
Nagoya Castle
Located in the centre of Nagoya, Nagoya Castle dates back to 1612 and features unique architecture, with white walls and light blue sloping roofs. Constructed during the Edo period, this fascinating castle is a designated National Historic Site and considered to be one of the most important landmarks in Japan.
Osu Kannon
Visited by thousands of tourists each year, the Osu Kannon is a Buddhist temple that’s located in the centre of the city. Dating to 1192, this historic temple features an array of modern and historical features - due to 20th century reconstructions having to be completed on it. There’s a wooden statue, 15,000 Chinese and Japanese texts and other incredible sights to see within it.
Science Museum
Alternatively, you could head to the fascinating Nagoya City Science Museum, located in the heart of the city. One of the most prominent structures alongside the castle, you’ll find it located within a huge mirrored sphere. Within it, there is an impressive planetarium (one of the largest internationally) alongside a variety of exhibits showcasing modern technology.
Shimizu (for Mt. Fuji)
DAY 1118 Apr 2022
Time at Port: from 8 AM to 4 PM
Japan's tallest mountain at 3,776 metres high and nestled in the Fuji-Hakone-Izu National Park, Mount Fuji is on everyone's bucket-list of Japan, whether that's to take in the view from the surrounding idyllic surrounding countryside, a Tokyo rooftop or your seat on the famous bullet train or even take up the challenging of hiking up yourself. Mount Fuji is an active volcano but last erupted in 1707, so you've got plenty of time to enjoy the hike, normally taking between 5-10 hours.
Tokyo / Yokohama, Kanagawa
DAY 1219 Apr 2022
Time at Port: from 8 AM to 7 PM
Visitors to Tokyo have an almost endless array of shopping, entertainment, culture and food options to explore in a city where the past, present and future blend together like no other. The city's history can be found all around it, as well as other superb museums, historic temples and parks.
Things to do in Tokyo / Yokohama, Kanagawa:
Shinjuku Gyoen National Garden
Shinjuku Gyoen was built on the foundations of Lord Naito's private residence. A mixture of a few different gardens, including French, English and Japanese, the park's varied and well-kept gardens are ideal for strolling around, photographing or even enjoying an afternoon picnic.
Edo-Tokyo Museum
The Edo-Tokyo Museum is a portal to the past with its exhibitions describing both visually and through historical text, the history of Edo (now known as Toyko). Here visitors can learn about and experience numerous aspects of Edo, such as people's daily lives, Edo Period architecture, cultural heritage, political climate and much more.
Senso-ji Temple
Sensoji Temple, Tokyo's oldest temple, houses a statue of the goddess of mercy, Kannon. Sensoji is a must-see location in Japan, surrounded by imposing gates, a five-storey pagoda and the vibrant market of Nakamise Dori.