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Customer reviews for Norwegian Sun
3.8
Based on 4 reviews
Cabin
3.8
Service
3.8
Excursions
3.8
Dining
3.8
Activities
3.8
Value for money
3.8
Entertainment
3.8
We were on a cruise to South America starting on the 9th. March, 17, visiting Chile, Falkland Islands and Argentina. Before the cruise, we stayed 3 nights in Santiago, in Santa Lucia District. Its in a Local residential area, full of hotels, bars and restaurants. Its very near the main shopping malls and the place where we stayed in, was quiet at night. We had booked TUR BUS on line before departure from UK and on the day of sailing we took a taxi from Santiago to Valparaiso for the bus to the port. The bus stops well away from the ship port and you have to take a taxi to the port. It costs us$12 in total and worth it.While waiting to check in at the port for ship embarkation, there was no announcement that the ship could not come to the port because the berth was taken up by a cargo ship. After waiting for over three hours, we finally boarded the ship. We have been sailing with NCL over a number of years and have visited almost all the ports of call in USA, Canada and Europe. We have been on this ship before but the facilities have been run down to cut cost. The quality of food did not vary from day to day, the entertainment on the ship was worst than before, there was no parties on the pool deck when on sea or Barbecues as before. Although the staff in general were quite helpful and courteous but watch out for the security check when disemarking at ports. Securitykept on telling the customers to put their DINEROS(loose change) in the small tray she was handing out. When customers put their money in the tray, she said its all right, don't worry about it and she had problems with customers who found it hard to understand why is she saying one thing and then saying don't worry about it. I wanted to go out to the port and handed in my card. She swiped the card and as I was about to go she said wait and after couple of minutes, said you can go. When I asked her for my card, she said that the tender is coming and I have to wait. You can see the problem she has caused and its the customer who is blamed for everything and not the staff. Otherwise the cruise was fantastic and the weather was excellent going round the Cape Horn and very sunny and virtually no wind in Port Stanley. The NCL Sun is more likely to be replaced by NEW ship BLISS but its time for NCL to look at the behavior of their staff towards their customers.We definitely would not sail on NCL Sun again because of poor management, lack of entertainment, which is the worst I have seen on any of the NCL line, the cruise director laughs at his own jokes and does not think outside the box. Its time for NCL to either train their staff to be customer friendly or fire them, get another cruise director and entertainment staff and variety of performers and not the same old performers on the ship coming two or three times doing the same things.
Verified customer
1 cruise
18 Apr 2017
BA flight to Tampa 4/10 Tampa Hotel 7/10 This was our first 'normal' cruise previously done Star Clipper x 2. The advice and suggestion from Saam was spot on, the ship was the right size for us, we saw the Epic in port and that really is too big! The experience was very enjoyable and I have no major complaints. The ship is 14 years old and showing a bit of 'wear and tear'. The main buffet area is OK but like a motor service area, however the food was good and lots of choice, the 'free style' dining definitely worked for us. The speciality restuarants were very good, we tried French, Brazilian and Tepanyaki. The two main restuarants Seven Seas and Four Seasons were generally good, service was great, food was average. Our cabin was great and service A1. The onboard facilities were good, we always got a sun bed and pleanty of room on the decks. The spa was pricey and not good value, sales pitch is quite heavy and it is easy to be 'confused' with the costs. The shows ,jersey Boys & We will Rock You' were amazing, as good as West End shows. The bar service was hit and miss, often slow and not as customer service focused as other services, maybe because they are not on the tip rota? The wifi was very expensive.
Verified customer
1 cruise
20 Jan 2015
Dear all This was our first cruise - we had no expectations and we were not really disappointed. Seasoned cruisers will tell you that the ship was not the best, in fact not good at all compared to other lines and ships. The price we paid, the value was very good. Please be aware that the ship deals in dollars, if the rate for sterling is low everything is v expensive! If you get a good deal - go on the trip - if you are looking for a cruise with all the trimmings - don't bother.
Verified customer
1 cruise
3 Jul 2010
The ship was very clean and the staff overall very good. Some would even help you with opening the heavy doors. Our cabin staff were excellent. Clean towels twice a day and nothing was too much trouble. There were two resident groups singing during our 3 week cruise through the Panama Canal, needless to say they repeated songs on a daily basis and never upped the beat. The food was great, only one comment and that was in the Pacific Heights Restaurant the menu stayed the same for 3 weeks. Not sure why.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Singapore, officially the Republic of Singapore, is an exotic yet easy-to-navigate cruise destination. Singapore has long been Asia's crown jewel, with a plethora of glitzy shopping malls, rooftop cocktail bars and fine dining opportunities. It's modern, classy and blessed with lots of sun for a day of exploring.
Things to do in Singapore:
Gardens by the Bay
Gardens by the Bay is a haven for nature lovers, located near the Marina Bay Waterfront in the heart of Singapore. Gardens by the Bay has hidden gems such as unique plantlife, calm gardens and unique spots to relax in, as well as its expansive conservatories.
Merlion Park
Merlion Park, named after the water-spouting Merlion statue, is an essential Singaporean landmark. The Merlion is Singapore's national symbol, with a lion's head and fish's body. The park is popular with tourists and locals alike, who come to take photos of the outstanding scenery, the famous statue and relax by the water.
Mint Museum of Toys
The Mint museum houses a collection of the best toys from across many ages. Learn about its history and the significance of the museum to academics, artists and students on a guided tour. With so many toys to see, you'll be reliving your childhood in a wave of nostalgia.
Singapore Botanic Gardens
The Agri-Horticultural Society, in 1859, transformed plantation property into a massive botanical garden for recreational use. It has become a major element of Singapore throughout the years, to the point where it has been designated as the country's first UNESCO World Heritage Site. The National Orchid Garden is a highlight, as is the ample room for jogging dining or simply relaxing.
Phuket - Overnight onboard
DAY 3-426 Feb 2022
Time at Port: from 8 AM to 7:30 PM
Thailand's southernmost province, Phuket, is Thailand's largest island. Phang-nga and Krabi are the closest provinces to Phuket and due to the significant Chinese influence on Phuket, there are several Chinese shrines and restaurants all across Phuket City. Since Phuket is a large island, it is bordered by a number of spectacular beaches, including Rawai, Patong, Karon, Kamala, and Mai Khao. The most magnificent sunsets in Thailand are allegedly seen from Laem PhromThep viewpoint. Alongside beaches, Phuket has an array of other attractions including the Big Budha, the old town and Chilva Market.
Things to do in Phuket - Overnight onboard:
Big Buddha
The third tallest statue in the country, this huge buddha stands at an impressive 45 metres tall and 25.45 metres wide. Overlooking the city, it’s made of concrete and has been meticulously covered with Burmese white marble. Taking over 10 years to build, this extraordinary statue offers the perfect photo opportunities.
Old Town
A historical area in the city of Phuket, the main streets boast buildings with a distinct Portuguese appearance. In the town you’ll find an array of shops, hotels, museums and restaurants to explore throughout your time there.
Chilva Market
Alternatively, you can head to the bustling Chilva market. A market that runs at night, it offers an array of food, from savoury delights to sweet treats at reasonable prices.
Langkawi
DAY 528 Feb 2022
Time at Port: from 8:30 AM to 3:30 PM
An archipelago of 99 islands, Langkawi is a picturesque destination with tropical rainforests, cascading waterfalls and breathtaking beaches amongst fantastic man made attractions. Its main island is home to several must-see landmarks including the Kilim Geoforest Park, Langkawi SkyCab and Crocodile Adventureland.
Things to do in Langkawi:
Kilim Geoforest Park
One of the must see attractions in Langkawi is the picturesque Kilim Geoforest Park. Featuring an array of flora and fauna, from mangrove forests to beaches, you can enjoy a relaxing river tour through the nature park and even visit a floating restaurant during your time there.
Langkawi SkyCab
Take to the skies and enjoy an unforgettable cable car ride on the Panorama SkyCab. Reaching heights of 708 metres above sea level and spanning just over 2 kilometres, the sights you’ll see along the way are guaranteed to take your breath away.
Crocodile Adventureland
From crocodile talks, to fishing and feeding, Crocodile Adventureland gets you up close to these fascinating creatures. Spanning 20 hectares, the wildlife park is home to a variety of different species.
Malacca
DAY 601 Mar 2022
Time at Port: from 8:30 AM to 3 PM
Situated in the south west of Malaysia, the bustling city of Malacca is a vibrant place to visit. Not only does it boast a night market that's famous for its large amount of produce, but lots of historic attractions, such as the Cheng Hoon Teng temple that dates to the 17th century.
Things to do in Malacca:
Night Market
The iconic Jonker Street Night Market is a popular place to visit for tourists, due to the array of souvenirs, food and entertainment. A bustling open-air market that's open on the weekend, it's a spectacle that's worth seeing during your time in the city.
Temple
Alternatively, if you're looking for something a little more historic, head to the Cheng Hoon Teng Temple. Dating to the 17th century, this colourful Buddhist, Confucianism and Taoism temple is the oldest of its kind in the country.
River Walk
If you want to see Malacca in all of its glory, head down the river. The popular river walk is the perfect way to take in the sights and sounds of the city, stopping along the way at local vendors. A picturesque walk, it's a must when in the city.
Ho Chi Minh (Phu My)
DAY 803 Mar 2022
Time at Port: from 7:30 AM to 7:30 PM
A vibrant city that was once known as Saigon, Ho Chi Minh City is the business heart of Vietnam. From its popular restaurants, to its small boutiques and the bustling Chinese quarter, there’s so much to see and do there. Top highlights in the city include the Notre Dame Cathedral of Saigon, the Saigon Municipal Opera House and the Giac Lam Buddhist Temple.
Things to do in Ho Chi Minh (Phu My):
Notre Dame Cathedral
Constructed in the late 19th century, this unique landmark might not be the first thing you’d expect to see in Vietnam. However, this prominent cathedral located in the downtown district of the city was established by French colonists. Also known as the Notre Dame Cathedral Basilica of Saigon, this historic building features tall spires, stained glass windows and beautiful artwork.
Opera House
If you’re looking for something a little different during your time in the city, head over the beautiful Ho Chi Minh City Opera House. With an incredible interior and French colonial architecture is host to an array of extraordinary live performances.
Temple
A historic temple in the city, it’s the largest of its type in Vietnam. Constructed in 1744, it’s a designated historical site. With beautiful surroundings and architecture, the extraordinary temple is a must for anyone looking to immerse themselves into the culture of Vietnam.
Nha Trang
DAY 904 Mar 2022
Time at Port: from 10 AM to 7 PM
A coastal resort city located in the south of Vietnam, the beautiful Nha Trang has a mixture of natural attractions and manmade landmarks; making it a wonderful destination to explore regardless of who you’re travelling with. From the bustling Tran Phu Street, the aerial cable cars that will take you over to Hon Tre Island, there’s something for everyone here. Particular highlights include the Long Son Pagoda temple, VinWonders theme park and the Christ the King Cathedral.
Things to do in Nha Trang:
Long Son Pagoda
The oldest temple in Nha Trang and home to the largest Buddha statue in the world (according to the Guinness World Records), the Long Son Pagoda temple is situated on the south central coast. Regarded as one of the most prominent and historic landmarks, it’s a must visit whilst in Nha Trang.
VinWonders
A popular theme park in Nha Trang, it features several thrilling attractions, including a ‘flying cinema’ and waterslides. For those looking for a break from the rides, there’s also several picturesque gardens to walk through, alongside live performances throughout the day.
Christ the King Cathedral
Also known as the Nha Trang Mountain Church and Nha Trang Cathedral, this historic and beautiful church was built in 1886. Featuring distinctive French architecture (built in the Gothic Revival style), it has a large bell tower, stained glass and other breathtaking features.
Koh Samui
DAY 1106 Mar 2022
Time at Port: from 11:30 AM to 6 PM
The second largest island in Thailand, Koh Samui is a beautiful destination that’s known for its picturesque beaches, mountainous rainforest and luxury hotels. A popular destination with tourists, there are several attractions to discover there, including the Wat Phra Yai Temple, the Namuang Waterfall and the breathtaking Lamai Beach.
Things to do in Koh Samui:
Temple
Built in 1972, the impressive Wat Phra Yai Temple is one of the top landmarks on the island. Featuring a 12 metre tall golden Buddha, the temple is connected to the island via a causeway. Alongside the Buddha, inside you’ll find incredible artwork, beautiful gardens and more.
Namuang Waterfalls
Comprising two picturesque waterfalls, the Namuang Waterfalls are a must see when in Koh Samui. Cascading down the cliffs into swimming holes below, the walk to the waterfalls will take you through lush rainforests. Whether you’re looking to relax with a picnic next to the waterfalls or enjoy a swim in the clear waters below, the choice is yours!
Lamai Beach
Unwind on this awe-inspiring beach. A popular stop off for both tourists and locals, it’s aligned with restaurants and cafes. With crystal-clear, turquoise waters and golden sands, this beach is the ultimate destination.
Bangkok (Laem Chabang)
DAY 1207 Mar 2022
Time at Port: from 7 AM to 5 PM
A bustling port in Thailand, Laem Chabang is within easy reach of the capital of Bangkok and is considered to be the gateway to the city. However, Laem Chabang has its own popular attractions that make for a wonderful day out, including the SriRacha Tiger Zoo, Wat Khao Tabaek temple and the Sanctuary of Truth Museum.
Things to do in Bangkok (Laem Chabang):
SriRacha Tiger Zoo
Situated on the outskirts of Pattaya, the SriRacha Tiger Zoo is home to a large population of both tigers alongside crocodiles. A popular attraction, there are more than 400 tigers that you can get up close to- including having the chance to hold cubs.
Wat Khao Tabaek
A picturesque forest temple, the Wat Khao Tabaek is a beautiful temple with mountain views. There’s also an impressive glass bridge leading to the temple, alongside colourful streamers marking the path.
Museum
An iconic attraction, the Sanctuary of Truth is a temple that’s situated on a picturesque shoreline. Although it’s still yet to be finished, the temple was initially built in 1981, and features wooden carved roofs. A peaceful respite from the vibrant Pattaya, it’s frequently listed as the top attraction to see in Laem Chabang.