DAY 1 - 14 May 2023
Time at Port: from 7 AM to 4:30 PM
From its architecture of ‘Vancouverism’ to the history of how it was built; Vancouver is a vibrant city full of arts and culture just waiting for you to discover all it’s hidden gems. Here you’ll be able to get stuck into a whole host of museums including Science World, the waterfront Maritime Museum and the Museum of Anthropology.
Things to do in Vancouver:
The oldest place within Vancouver at the heart of its very origins, Gastown was set up in 1867 by John Deighton whose various stories and adventures garnered him the name of ‘Gassy Jack.’ Nowadays, you’ll find fantastic restaurants, and the famous steam-powered clock in Maple Tree Centre.
In Vancouver’s China Town district you can visit the Dr. Sun Yat-Sen Classical Chinese Garden where you can see a truly beautiful collection of plant life and ponds. There is also the Sam Kee Building which is the narrowest office building ever built, spanning barely 2 meters wide!
English Bay is a beautiful beach that is home to outstanding high-end shops and mouth watering restaurants. There are also waterfront trails to follow if you like beach walking.
Canada Place is the perfect spot to start your adventures around Vancouver as it is where you’ll first step ashore from your cruise ship. Explore the pier, and be taken back by the outstanding architecture and views. At the end of the pier you’ll find the Flyover Canada attraction. From here, you can also use Canada Place as a transit hub to other places around Vancouver.
DAY 3 - 16 May 2023
Time at Port: from 7 AM to 3 PM
Ketchikan is famous for the totem heritage museum, educating sightseers about the indigenous populations’ history and culture with an unrivalled display of native totems and artefacts. For those wanting to learn about the gold rush a visit to Dolly’s House Museum and downtown Creek Street is a good comparison along with the great Alaskan lumberjack show. Nature lovers, meanwhile, can enjoy dramatic sights at nearby misty fjords national monument.
Things to do in Ketchikan:
Totem Heritage Center
Boasting one of the most extensive collections of original 19th-century totem poles salvaged from abandoned Tingit settlements. Many other original Native American artefacts are displayed here, as well as traditional arts and crafts workshops being held to keep native skills and traditions alive.
DAY 4 - 17 May 2023
Time at Port: from 10 AM to 10 PM
The capital of Alaska, Juneau boasts a plethora of national parks in its surrounding area, such as Glacier Bay National Park and Preserve, teaming with iconic wildlife such as salmon, bears, and bald eagles. The city of Juneau is also well worth a stop in itself with such attractions as the Alaska State Museum and iconic cable car ride for breath-taking views. Visitors will love delectable locally-sourced seafood as well as a range of other cuisines in town.
Things to do in Juneau:
Stephens Passage is a shortcut through Southeast Alaska, close by to South Juneau, therefore widely used by ships for many different reasons. Not only this, it’s a popular route for humpback whales and sea lions with plenty of opportunities to spot the mammals.
Mendenhall Glacier is 13 and a half miles of towering deeply packed ice over thousands of years. Named after Thomas Corwin Mendenhall, an alumnus of Ohio State University, the glacier tours are available by cruise ship, tour bus and even helicopter.
Tongass National Park
At 17 million square acres, Tongass boasts being the largest national park on US soil. Perfect for exploring via hiking trail or the famous mount Roberts aerial tramway, Tongass National Park has it all when it comes to Alaskan landscapes and wildlife.
Tracy Arm Fjord
Located inside the area of the Tongass National Park and Named in honour of Benjamin Franklin Tracy, Tracy Arm Fjord and Glacier of ice across from Stephen’s Passage is a truly breath-taking experience of nature in motion.
Cruising through the inside passage of Alaska is a simply a must to see dramatic scenery of mountains, fjords and glaciers, and whales playing in the bay right by your ship, as well as stopping off at the towns of Juneau, Ketchikan and Skagway.
Glacier Bay National Park and Preserve is a real highlight in any tour of Alaska due to its remarkable wall of ice, as well as surrounding wildlife and natural landscapes where you can see bears and eagles among the dramatic scenery.
DAY 5 - 18 May 2023
Time at Port: from 7 AM to 9 PM
Popular for its gold rush era architecture and vintage steam engine route passing through, Skagway is a fantastic jump back into the days of the Klondike Gold Rush with the Klondike Gold Rush National Historical Park Visitor Centre. Surrounded by the unrivalled landscapes and inhabiting wildlife of the national park, Skagway paints a spectacular picture of Alaska quite like no other.
Things to do in Skagway:
Klondike Gold Rush National Historical Park Visitor Center
Walk back in time to the golden age of the Klondike Gold Rush in the old White Pass & Yukon Route depot, and learn all about this unique era that captures the intrigue of all who discover it with presentations, artefact exhibits and even a film.
DAY 6 - 19 May 2023
Time at Port: from 7 AM to 4 PM
Glacier Bay is a microcosm of Alaska's wonders and a living testament to what resilience truly is that'll take your breath away. Here you’ll find outstanding views everywhere you go, from the highest snow-covered peaks to the enigmatic glacial fjords scattered throughout, and inspired to want to know more about the wildlife and awestriking scenery around you.
Things to do in Glacier Bay:
Glacier Bay National Park and Preserve
The Preserve is a major area of Glacier Bay that truly embodies this stunning natural marvel. While you make your brief stay you can partake in many outdoor activities such as mountaineering, with many different set paths for you to take depending on how much time you want to spend there. There are also opportunities for you to try kayaking, fishing and rafting or, for those wanting something a little more relaxing, there are many different species of birds to observe.
For those wanting to get a greater view of the beautiful surroundings of Glacier Bay, there's no better way to do it than by hiking through the area and experiencing it yourself. With multiple different hiking tracks for you to take off different lengths and difficulties, everyone is able to get a chance to experience the beauty.
When it comes to getting stuck into the Glacier Bay area and really feeling your surroundings there's no better way to spend your day than partaking in Wilderness Activities. Learn more about the area through guided trips or make a splash rafting around Glacier Bay. If you want something a little more adventurous, try out sea kayaking.
DAY 8 - 21 May 2023
Time at Port: from 1 AM to 8 PM
Whittier is a truly unique city like no other. Located around 60 miles from Anchorage, it has a population of 217 people, most of whom live in one building, Begich Towers, complete with a convenience shop, police station, clinic, church and even a school. Visitors to Whittier can stay at the bed and breakfast within Begich Towers and observe daily life in this remote town and admire the stunning views across the lake nearby.
Things to do in Whittier:
College Fjord, Alaska, boasts five glaciers facing the Prince William Sound Bay. Funding the first expedition mapping the area, the eight glaciers in total you’ll see from your cruise ship are all named in honour of Ivy League universities such as Harvard Glacier.
Anchorage - Day at Leisure
DAY 9 -
As Alaska’s largest city, Anchorage has no shortage of exciting activities on offer. Combining both urban delights with the natural wilderness, visitors can go shopping and spot wolf packs all in one day, but for unrivalled views of the landscape a flightseeing tour over Denali is a must, as well as a spectacular whale-watching day cruise. To really dive in deep on Alaska’s history, Anchorage is a great place to discover the Alaska Native culture.
Things to do in Anchorage - Day at Leisure:
Alaska Native Heritage Center
Learn all about the fascinating histories and cultures of the indigenous Alaskan peoples dating back 10,000 years in this immersive cultural centre via exhibitions, shows and events such as native houses, sports demonstrations and arts.
Anchorage museum covers art and design, history, science and more to truly tell the full story of this fascinating part of the world and its people, terrain and wildlife, with interactive displays, aquarium and many alternating exhibitions.
Customer reviews for Noordam
Based on 4 reviews
Value for money
Dreadful Cruise!! My husband and I did the Double Denali with 7 day cruise down the inner passage in June this year (2019). What a mistake that was!! I had one day on-board the Noordam before I got ill. One day to enjoy the ship - that's all. I had one day before I fell dreadfully ill with a virulent flu virus which I contracted while staying in the Holland America chalet in Denali a few days before (together with up to 90% of other people on the same holiday, according to what the medical staff on board told us). I was told by their medical staff that it takes up to 4 days to show after infection so that takes it firmly into the Denali stay period. It was also a ‘seasonal identified influenza virus’.. Presumably a local virus? We certainly never heard a holiday maker on our bus/train etc coughing - not until we got on the Noordam. Certainly by the end of the cruise people were coughing all over the ship. My temperature reached 104 degrees and I was 'isolated' and 'sanitized' in my room for 3 days. This was done in the most insensitive and unkind way - making me sit there in the room feeling like a leper. I sat crying while staff in gloves and masks swilled the room over with cheap smelly disinfectant (which, by the way, aggravated my throat and cough). I was too ill to do anything about it except get very upset and later to get very very angry. We were told to use the room service. Most of the food offered in the room service booklet was inedible to me as I was feeling so ill. My husband spent 3 days going up and down the ship getting me glasses of water and bits of food I could eat (cold by the time he got it to me). Ringing room service was very difficult as the phones are so weak that it's difficult to hear anyone on the other end and always so busy, and the people answering them often had poor English. Room service always said there would be at least a 45 min wait for anything. At no point were we offered or told about anything that might be available to us to help us. My husband couldn't even get a jug for water - he was only allowed to bring water by the glass. There weren't even any trays to carry things on. We have never done a cruise before so all this was new to us and we didn’t know how to cope with it. We didn't get our down-turn service or any other niceties. We missed all the ships activities, dinners, and worst of all our bucket list excursions which we had planned and paid for months in advance. We didn't even get any reassurance we would get our money back for the excursions from them until much later. We felt largely abandoned and sacrificed so that their epidemic wouldn’t spread -which was ironic really since the whole ship sounded like it had the same cough by the end of the trip. There was definitely an epidemic. When I was eventually allowed out of my cabin after 3 days I was very angry indeed and I spoke to one of the managers in customer services but he was cold and distant and indifferent. He had no empathy what so ever and said in the end that - quote 'if he compensated me he'd have to compensate all the others and he wasn't going to do that'. He even inferred that it was my own fault for not knowing how to use room service more and asking for what I wanted. He seemed to want to blame me and any other staff - he had no empathy or conception that I had been deliriously ill with fever and was still very ill and that we had never been on a cruise before and didn't know the ropes. The rest of the cruise was dreary because I had such a sore throat I couldn't speak, I lost my voice, and I was weak and unable to do much. I had no appetite. I still don’t feel completely well. In short, the cruise experience that my husband and I had with Holland America was absolutely abysmal. Not only were we treated pretty dreadfully, we never got the experience we were promised and we had a holiday from hell, with no recompense or care or compassion. I have emailed them about this many times since we got home and they have totally ignored me – except to send adverts for cruise holidays!!! How insensitive is that? I would warn people not to book a trip on the Noordam and not to book a package with Holland America. If anything goes wrong you will most probably be treated like us. I might add that we felt the ship was run down and past it's best. The food was pretty awful and you had to stand in queues for anything all the time. Our balcony had a huge mound of rusting metal in it's floor - which wasn't very reassuring. Customer services are none existent. Once they have your money you will never be able to contact them again. I have emailed them a dozen times and they have completely stone-walled me. Disgusting. Holland America are a truly awful company.
10 Jul 2019
Ship ox food very good entertainment rubbish
8 Mar 2019
Gorgeous massive modern ship. Amazing buffet food at the informal Lido restaurant, excellent food at the speciality restaurants (albeit tiny portions!), amazing friendly service (even got personalised service at the restaurant). One minus is that all tips are purportedly included in your booking, but then you get a surprise bill of $11.50 per person a day for "hotel service charge", which turns out to be "obligatory gratuity" for room maintenance and also for tips to all other staff in the background that you never get to see. We refused to pay this and opted for paying handsome tips to the 3 guys that bowled us over with their personalised service (the room service guy and the 2 restaurant staff at the Lido). Challenge the hotel service charge at any rate! We know almost everyone else just grinned, complained, and paid it in the end. Also make sure you don't need a doctor onboard! They have good medical facilities with several staff but you have to pay $97 to see the doctor for a checkup (you have to pay extra for any medicines, prescriptions). My partner wanted to have his tooth checked out and that's the price we were quoted. He just paid $1 for Ibuprofen instead. Onboard entertainment was not bad. The mainstream stuff was mainly bad, but we were thrilled with the B B King Blues Band multiple times as well as the violinist and the pianist at the Piano lounge (both first-class even though those venues are a lot smaller). There are 2 pools, one exclusively used by kids so it's busy, the other is supposed to be for adults but there were the occasional kids in it (but people complained) and even without them it's relatively small so it gets very crowded very easily, particularly between 1-4pm. In general though we loved being on our floating hotel taking us to lovely beaches and I have to reiterate that the service was impeccable.
10 Jan 2015
Absolutely amazing time on board all crew were helpful and very entertaining. Cabin stewert was very pleasant always willing to help.... the dinning room crew were amazing MR W, well kids all took a shine to him... and the evening entertainment was amazing Charlotte one of the singers, well now hands up to her. She is a very helpful and pleasant lady... 10/10 for her enthusiasm and pleasantness. lovely crew all round and would deffo recommend.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.