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It was a very good year! Our cruise round-up for 2015

Date Posted: 31 Dec 2015
2015 has been another excellent year for Iglu, not only have we got so many things to be happy about but we are also in the midst of our 10th anniversary year!

As we get excited and look forward to new endeavours in 2016 full of surprises and birthday celebrations, we can’t help but feel nostalgic about our successes in 2015.

River Cruise

avalon river cruise

We kicked off 2015 with the official roll out of our extensive river cruise selection, working closely with 15 river cruise lines and sending guests off to explore some of the world’s most beautiful waterways. We now offer river cruises to sought after destinations including the Rhine, Danube, Nile, Mekong and more! Read about our own river cruise experiences and top tips in our dedicated river cruise blog.

Tailor Made

Our commitment to great customer service has seen the expansion of our devoted concierge and tailor-made teams, creating personalised bespoke cruise packages and providing thousands of customers with their ideal cruise holiday.

Specialist Cruising

la compagnie business class flights

We stayed true to our love of solo cruising and have successfully extended our selection of single cabins, many of our solo cruise deals with no single supplement. Our fondness of the good life and all things ultra-luxury have seen an increase in our premium sector sailings plus new partnerships including business class airline La Compagnie for our luxury fly-cruises.

Industry Events

Major cruise industry events involved us boarding Britannia and witnessing HRH Queen Elizabeth II christen the brand new P&O Cruises flagship. We experienced the newest Royal Caribbean Quantum Class ship, Quantum of the Seas in Shanghai plus escaped completely for 24 hours onboard new Norwegian Cruise Lines ship Norwegian Escape.

Iglu Cruise Show

iglu cruise show

Expanding our love of cruise even further in 2015 saw us (and you) celebrate the first ever Iglu Cruise Show in March. With the help of our valued partners we were able to offer a vast selection of cruise packages from over 25 different cruise lines, open exclusive live talk theatres, run prize draws and competitions plus offer discounts on the day. The overwhelming success of our first Iglu Cruise Show saw our second launch just 6 months later. Stay tuned for more Iglu Cruise events.

On Tour







Being a team of travel enthusiasts we couldn’t help but increase our selection of bespoke packages to unique destinations in 2015. Our new cruises feature destinations such as South America, Alaska, Canada with a Rocky Mountaineer train ride and even worldwide F1 Grand Prix packages. We also sent our restless team all over the world to report on cruising in the Caribbean, Mediterranean, Indochina, Asia and even the Arctic Circle!

We're Growing

In June Iglu received new investment from private equity firm LDC, allowing us to branch out and venture into new geographies and product areas.

Awards



On top of an already very busy year for us we kept our presence strong in the awards arena and were delighted to bring home a string of industry awards in 2015. Including CLIA Best Online Agent for the 4th consecutive year. This award is voted for by cruise lines and we are extremely proud to bring this award home once again. We were also highly commended as Best Agent at the British Cruise Awards voted for by P&O, Cunard, Princess, Carnival, Holland America and Seabourn.

We also celebrated the long term service of some our very valued team members with up to 15 years of loyalty, increasing our bank of expert knowledge.

No.1 Agent



Our dedication to our valued partners continues to shine as this past year we also solidified No.1 agent positions for the following cruise lines – MSC, Celebrity, Royal Caribbean, Princess, Norwegian Cruise Line and Azamara.

Even more..

Pioneering technology in the cruise travel agent sphere we worked mercilessly on our app and introduced online booking for several cruises sailing from the UK. Striving to create the best possible experience for our loyal customers which resulted in a 98% FEEFO rating proudly displayed on our website.

Join us in 2016 to find out what's next for Iglu and be a part of our exciting 10th anniversary birthday celebrations.

Happy New Year from the Iglu team!

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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