05 Sep 2019
The ship is lovely and clean and the staff are very pleasant and always happy to help you with anything. The shows in the night time were amazing, and the dining room meals were lovely.
Before the cruise, guests are encouraged to book onboard packages online and do web check-ins for a contactless experience. Prior to embarking, all guests will have to fill out a health questionnaire and have a temperature check. Those with a fever or flu-like symptoms will not be allowed onboard.
Social distancing will be maintained throughout the cruise with assigned arrival times for boarding, reduced capacity in venues and in outdoor areas, smaller activity groups and a Remote Guest Service Centre to avoid queues.
All crew members will undergo health screening before and during the cruise, and are well-trained in MSC's new protocol.
New cleaning methods will include hospital-grade disinfectants, increased frequency of cleaning and particular attention paid to regularly touched surfaces by highly-trained housekeeping staff, as well as a deep clean after each cruise.
Ships will be well equipped to deal with any cases of COVID-19 with increased numbers of medical staff, testing equipment, free treatment for those with flu-like symptoms and isolation zones should the need arise.
MSC recommends that guests only explore ports of call on cruise line shore excursions as these will maintain strict standards of health and safety.
05 Sep 2019
The ship is lovely and clean and the staff are very pleasant and always happy to help you with anything. The shows in the night time were amazing, and the dining room meals were lovely.
09 Jun 2019
Very dissatisfied with Iglu and the ship. Iglu asigned us a balcony room but did not notify us that we had a restricted view - the view was of the spare propeller. Also not notified that there was no transfer from hotel to port and on our return the arranged taxi transfer to the airport did not turn up forcing us to pay for another taxi. Will not be booking with Iglu again. Regarding the ship - was far too big. No escaping the thousands of people. Food was disgusting and cold. We had asked for a table of two which we got but the other tables were positioned three inches away so we may as well of been sitting on a table of ten!!
Show more12 May 2019
Great cruise
28 Apr 2019
A great ship. Very big, 5.5k passengers, so not very personal. Food okay in restaurants...not so good in buffets. Shows good quality but short and repeated weekly. Entertainment sadly lacking. Pool areas, swamped on sea days.
11 Apr 2019
Spent the first week of April aboard Seaside and could not be happier. Outstanding ship and have only praise for the organisation and the staff. Food was excellent as was the cleanliness in all arrears. Seemed like nothing was too much trouble. Highly recommended and will certainly be joining an MSC ship again!
08 Mar 2019
Just before Christmas, we were unlucky enough to take a two week cruise around the Carribean onboard MSC Seaside. On the first day, I managed to get food poisoning from chicken in one of the buffet restaurants. I did make a complaint the next day and even though the man at reception was very sympathetic and said someone would speak to me but that never happened. Also, the food in the buffet restaurant was only warm on the best of days. The air conditioning was up far too high and most of the passengers were wearing jumpers in the evening and not forgetting we were in the Carribean. Piped music around the ship both inside and outside was relentless and drove us nuts there was nowhere to get away from it. The shows only lasted for 30 minutes tops and as I said we were on for two weeks the second week was a repeat of the first week. I have to say the cabin was one of the best we have ever had but unfortunately, there was no tea or coffee I had to go out for it and we do like a nice cuppa first thing in the morning. The crew were on the whole very good but quite a few didn't undersand English which meant it made life a bit difficult sometimes. Our first port of call we arrived in the dark after being at sea for a day and a half and we didn't get a chance to see much of it.
Show more23 Oct 2018
Recently sailed out of Miami in the Seaside. A stunning ship and typical of MSC style. Very glitzy on board but relaxed and informal. Miami pool can get a bit busy with families as this is the main pool for entertainment and outdoor screening but further along there is an amazing water park on board for the kids and adults alike. The Jugle pool is all weather. Cabins clean and tidy, adequate for a 7 day cruise though consider upgrading if doing a back to back cruise. Ports of call good. Beware that the Caribbean is very humid! So air con on board was a pleasing.
Show more23 Sep 2018
Had a lovely cruse but again we did not receive the credit we were promised. Would defisail with msc again
Wave “BEST PROMO” rates are per person based on double occupancy. The complimentary Premium Drinks Package is only for Fantastica experience (i.e. categories I2,O2,B2,S2, SP2) applicable to all guests sharing a cabin, including children (passengers from 3 to 17 Yo). The rates for the family cabins (FLP, FPO, FPB, FLA, FMB and FMO) and the rates for Bella cabins (I1, O1 and B1) do not include Premium Drinks Package, only the complimentary “water and hot drinks” in the standard restaurants.. Flights and any other add-ons will be available at the system selling rates, payable by all guests under the same booking. Children can travel for free for bookings on the Bella Experience, while bookings prices start from £79 to add children on the Fantastica Experience. Guests travelling on different Experiences will be subject to restrictions on dining arrangements. Single Supplement from 50 % on SUM21 and 100 % on W2122. Single supplement 50 % on S21 sailings is applied on a promotional basis and may be terminated ahead of the expiry date of the Best Promo campaign. The BEST PROMO special rates are valid on new bookings only, made between 4th January 2021 and 30/04/2021 for Mediterranean and Northern European sailings in Summer 2021. Caribbean MIAMI departures Summer 2021 will be available from 11/01/2021 and until 30/04/2021, under the same promotional dynamics. Winter 21/22 Departures (re-positioning cruises/Grand voyage excluded) will be available under the same promotional dynamics from 25/1 until 30/04/2021. This offer is subject to availability, price increases under the same promo dynamics and confirmation by MSC Cruises. Promotional rates can be withdrawn/increased/decreased at any time without notice. 3rd and 4th berth adult guests pay the applicable rate as displayed in our booking engines at the time reservation is performed. It is only combinable with the Healthcare discount, the MSC Voyagers Club discount, and the MSC Stress Free Booking programme. It excludes any other offer or MSC Discounts and/or Future Cruise Consultant Vouchers , unless otherwise stated on ad-hoc promotional material. MSC Stress Free Booking programme is applicable on sailings departing within 30/04/2022 and it allows one change/reschedule of the sailing without incurring into a service fee for cruise moves up to 15 days to departure for cruise only and 21 days for fly-cruise. The Healthcare discount is only applicable to sailings departing within 31/12/2021 and for bookings confirmed within 30/04/2021. The CFC10 discount, reserved to the Chelsea FC fans, is applicable on this promo. To redeem your discount book your cruise direct with MSC Cruises by calling on 0203 426 3010. During the Wave “Best Promo “ Campaign, for sailings included, the promotion will be visible on the reservation system at the time of the booking under the “BEST PROMO Cruise Only”, “BEST PROMO Fly & Cruise” price descriptions. Only bookings taken under before mentioned Price Descriptions will receive the complimentary Premium Drinks Package when selecting the Fantastica Experience (I2,O2,B2, S2 or SP2). Drink packages provided across destinations and sailing period feature different naming, nevertheless the service level provided is confirmed to be always as PREMIUM BEVERAGE TREATMENT. The All-inclusive drinks package included in the fantastica experience are for Summer 2021 the 472 Premium Package (MED, NOR) and for CAR MIAMI Sailings the 669 (for Kids 475, 681). These packages provide to the guests unlimited consumption of all drinks priced up to €10 / $ 12 for CAR, with an almost endless choice of ways to refresh yourself anytime you want. This offer includes a wide range of cocktails, spirits, liqueurs, aperitifs, wines by the glass, draught and bottled beers, sodas, fruit juices, bottled mineral water, energy drinks, classic and special coffee drinks, hot chocolate delights and organic tea. The offer is valid in all onboard bars, as well as the self-service buffet and restaurants, including speciality restaurants. This package is for personal use only and valid for one order at a time. The ID card issued with the package is non-transferrable. Abusing the terms of the package may result in the service being withdrawn and the remaining days not being refunded. The price of the package applies to each day of the cruise except for the day of disembarkation; the package cannot be purchased on a daily basis. Once activated on board, the package cannot be terminated and refunded. The package must be booked by all guests occupying the same cabin, or travelling together and wishing to eat at the same table, including minors who must book the Child version of the package (As said above 475 or 681). The package is not obligatory for infants under 3 years old (i.e. who have not yet reached their 3rd birthday). The following items are not included in the package: tobacco, souvenir glasses, ice cream menu, retail items, minibar and room service. For Winter 21/22 departures, the drinks all-inclusive package will be 447 F Premium Extra Package, which includes all beverages Priced up to € 13 (This package refers to all destinations but MIAMI sailings). Our Premium Extra Package includes an extensive variety of frozen and classic cocktails, premium brand spirits, liquors and cordials. Then there’s a varied selection of wines and champagne by the glass, a 25% discount on bottles of wine and champagne purchased on board, and our entire selection of draft, craft and bottled beers, sodas, fruit juices, mineral water, energy drinks, coffee (latte, espresso, cappuccino, etc.), hot chocolate and teas. The Premium Extra Package can be enjoyed in our bars, buffet, main restaurant and specialty restaurants as well as Ocean Cay and other exclusive destinations, but does not cover our signature venues, including Venchi 1878 establishments, Lavazza Coffee Shop, Jean-Philippe Chocolate, Coffee, Crepes & Gelato. Beverage packages are not transferrable and may not be shared with other guests, being valid for one beverage only per each order. Violation of these terms may result in cancellation of a guest’s package without eligibility for a refund or credit of any kind. Packages are sold on a per cruise basis and not a per day or any other basis. Pricing applies to each day of the cruise, except for disembarkation day. Once activated on board, packages cannot be terminated or refunded. Packages must be booked by all guests occupying the same stateroom, travelling together and wishing to dine at the same table. This includes minors, for whom the Minors Package must be booked. For Minors the package is 449 F, for full description see our website. Packages are not obligatory for infants under three years of age. The following exclusions apply: tobacco, souvenir glasses, ice cream menu, retail items, minibar and signature venues, including Venchi 1878 establishments, Lavazza Coffee Shops, Jean Philippe Chocolate, Coffee, Crepes & Gelato, regardless of beverage price, room service and promotions. Must be of legal age to consume alcohol - see our terms of our guest alcohol policy. Other conditions & terms may apply. Beverages and liquors may be substituted based on availability and itinerary. For all MIAMI departures W21/22 the all-inclusive package will be the 457F, which includes all beverages up to $ 15. Our Premium Extra Package includes an extensive variety of frozen and classic cocktails, premium brand spirits, liquors and cordials. Then there’s a varied selection of wines and champagne by the glass, a 25% discount on bottles of wine and champagne purchased on board, and our entire selection of draft, craft and bottled beers, sodas, fruit juices, mineral
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.