The Coastal Express from Bergen, 7 February 2025 (11 nights)

I was very disappointed with the cruise, and the weather which you could do nothing about. You chose the Richard With for us which I thought was the flag ship of the line. We discovered too late that it was the oldest ship and that the picture gallery lounge which it was supposed to have had was replaced with a large TV screen showing pictures of Norway and the room was an enlargement of the passageway. The cabin was small and I had a life boat completely blocking my small window. My deck had been changed from 5 to 6. The food was plentiful but indifferent. The staff were good. A friend who had travelled on a newer ship had had nothing but praise. I wasn’t expecting a cruise ship as such, nor did I want one, but I was really disappointed in the Richard With and your recommendations. It was an expensive holiday and I don’t think it was worth the money I paid. I think I deserve some recompense for this and I don’t want a reduction on my next holiday with you. I have photos if you want them of a totally obscured window and the space at the end of the bed- practically impossible to get round.

Great ship .fantastic food .great staff .plenty of areas to sit

A delightful and interesting cruise to explore the Norwegian coast on a "working ship" with delicious food and informative presentation staff coupled with many options to further explore attractions along the route.

I went on the New Year Cruise along the Norwegian Coast New Year 2011. I booked a dog sledging trip but it was cancelled due to no snow. I also booked a look out to see the Northern Lights but unfortunately did not see them. They came a week later after I disembarked. I spent over £1,100 for the cruise and was very disappointed. The ship itself was nice though I must have had a cabin above the engines as I felt a load grinding noise under me. My friend had a smaller cabin but no noise. I always have dreamed about seeing the Northern Lights but have not booked another cruise for fear of missing them again and the cost involved. The food on board was great. Teresa Bowley-Hayes