26 Feb 2019
Prior to boarding all guests are required to hand in a health questionnaire and have their temperature checked. In addition, embarkation times are staggered to avoid crowding at check in.
Once onboard, social distancing is maintained through fewer guests on each cruise, more seating sessions in the restaurants (which will no longer be self-service), limited use of facilities such as the pools, sauna and gym and markings to help manage queueing. Hand sanitiser stations will be conveniently located throughout the ships to encourage frequent handwashing.
Should any guests become ill, crew are first-aid trained, and expedition ships to remote locations carry a doctor onboard, while several cabins are reserved as isolation bays if needed.
To ensure their safety onboard, all crew must undergo a health check and have completed a COVID-19 course on hygiene protocol.
Guests will be kept safe on shore excursions thanks to measures which included reduced group sizes and disinfection of transport between uses. By working closely with their land partners, Hurtigruten can allow guests to safely discover ports of call.
Throughout their fleet Hurtigruten will increase the frequency in which they clean and disinfect public areas, high touch points and cabins, with use of saunas, pools and gyms being restricted.
26 Feb 2019
25 Jan 2019
Trip was everything we had hoped for - comfortable, high quality food, fantastic scenery and every possible weather condition for the time of year. We had two good nights of Aurora borealis in the Lofoten Islands
25 Jan 2019
wow where to begin!!! the accommodation exceeded my expectations, plenty of room, 2 portholes open to the sea without any disruption. the staff were open, friendly and extremely helpful, well done on the training. the rood was excellent in the restaurant, I tried things I never thought I would such as reindeer and caviar, the 2 café bars also offered the best quality snacks. overall a fabulous experience.
24 Jan 2019
We really enjoyed our cruise up the Norwegian coast once we had adjusted to the darkness and short daylight hours. The staff on board ship were always polite, friendly and helpful. The food and choice of food was excellent. The ethos of using food sources along the route and using local recipes was brilliant. We didn't opt out of the set menu but know we could have requested an alternative if necessary. Buffet choices for breakfast and some lunches was amazing. We went on a few of the trip options and thoroughly enjoyed the experiences. The scenery was beautiful once we could see it and having the snow made this even more dramatic. Highlight has to be seeing the Northern Lights which we were fortunate to see on three nights, maybe a little more emphasis on their appearance to the naked eye would have helped and maybe a viewing scope for those without cameras with high iso or pictures downloaded onto the big screen from those who had good cameras.Show more
17 Oct 2018
Brilliant cruise, every needs met. Great staff, really good accommodation. Only complaint is at Hurtigruten departure station. We arrived there about 1 pm on the Saturday, nowhere to get a drink cafe only open Monday-Friday unable to board ship until 4.15. Wish we had been informed about this so we were prepared having left Gatwick at 8.40am. Once aboard all our needs were met. Well done Hurtiguten. Holiday of a lifetime. Thank you.
15 Nov 2016
We are just completing our first Hurtigruten trip onboard Polarlys. We have had a really wonderful time. The ship is modern and stylish with good visibility all round. We have had plenty of time to relax surrounded by attentive staff who have made the whole experience so special. We have seen the Northern Lights three times and walked in the snow several times. Unfortunately the weather was too warm for our dog sledge ride as the ice on the lakes is not yet thick enough to bear our weight and also the ice hotel hasn't been built yet. But that didn't matter as the views of mountains and fiords have been stunning and we feel privileged to have had this opportunity to sail through such isolated and spectacular areas. I would definitely recommend it and I hope that we will return some time.Show more
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.