Having came across an offer in a Sunday newspaper offering an 11 night cruise on the MS Finnmarken, was something we'd dreamed about for a long long time, so having read the itinary and terms and conditions, we rang the booking line the same day and that was the start of realising our dream. We flew from Manchester to Bergen and were greeted at the airport by Hurtigrutens coach staff who transferred our luggage to the coach and explained on route the procedure when we reached the booking office. Our luggage was taken for us from the coach and we were then to find it outside our cabins on our arrival - excellent service - we then had to have patience queueing up to be booked onto the ship because there was rather a lot of us. It was so worth the wait when we boarded the MS Finnmarken and were welcomed on board and given clear advice on finding our cabins and directions to the restaurant when we were ready to eat. It was all so well organised that we felt we were in safe hands. Our cabin was so warm and welcoming, cabin no 522 with a window which was going to let us admire the spectacular scenery that was ahead, after a quick piping hot shower and change into lighter clothing which was needed when on board because it was so cosy throughout the ship, we then made our way to the elegant restaurant, there we were greeted by Veronica whos welcome and infectious giggles warmed everyones hearts. The choice and quality of food was 5 star plus. From there on we made friends with lovely people from all round the world, loved the spectacular scenery and joined numerous trips, highlights being the husky sleigh ride and the ice hotel. Sharing the experiences of the various trips with other passengers encouraged us to book trips on the return journey that we'd missed on the northern journey. The whole experience was so satisfying that we'd be happy to do it over and over again and hope next time we could experience the Northern lights which sadly didn't appear for us. Overall we were two happy bunnies having loved everything the MS Finnmarken and the welcoming staff gave us.