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The expert advice which is all the difference in making a great holiday, an unforgettable experience

From that quaint local restaurant to hot spots off the beaten track – oftentimes the best holiday decisions come from speaking to someone with intimate knowledge of the area. We want to make sure that you never complete a booking with questions unanswered, so we send our award-winning team on regular cruise trips & ship visits to ensure that they can be of maximum help to you.

As travel enthusiasts, we love to hear about your past experiences and how we can help to tick off that bucket list. Whether it be honeymooning onboard Princess Cruises, to living abroad – we've experienced a lot between us.

So to make sure that you are speaking to the agent most aligned with your current cruising aspirations, we’ve included profiles below.

Call your agent match direct, today!


Call us

Sohail Khan
Over 5 years at Iglu Cruise

Expertise: China, Japan, Spain, Italy & Northern Europe.

Ask me: about my Northern Europe & Caribbean cruises.

Direct line: 020 8254 3000


Alex Siena
Over 5 years at Iglu Cruise

Lived in Italy & cruised many itineraries including Northern Europe, the Baltics & the Canaries.

Ask me: for cruising destination advice.

Direct line: 020 3848 3169


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Chelsea Debnam
Sales Team Leader

Sailed the Garonne & Dordogne rivers with Viking + several ocean itineraries including Polynesia, Canada & Alaska.

Direct line: 020 8254 3020


Mickey Kyriakou
Has lived in Spain & France

Expertise: Mediterranean destinations such as Spain, France & Italy, plus the Far East including Thailand & China.

Direct line: 020 8544 6396

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Danielle Marsh
Iglu Cruise Specialist

Top Holiday Tip: Make sure you research everything about your destinations, and get trusted advice.

Ask me: about which cruise line is the right one for your holiday.

Direct line: 02038 483 102


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Tina Conlon
Over 5 years in the industry

Expertise: The Caribbean, Spain, France, Canada, USA & Thailand.

Ask me: about cruises onboard my favourite ship, Ruby Princess.

Direct line: 020 3848 3005


David Langworthy
Over 5 years at Iglu Cruise

Sailed cruise itineraries all over the world & is a keen travel enthusiast.

Ask me: destination advice for your next sunny escape.

Direct line: 020 3848 3190


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Andrew Gow-Smith
Over 5 years in the industry

Worked for P&O Cruises and Princess Cruises & has lived in Thailand.

Ask me: about my cruise sailings all over the world.

Direct line: 020 3848 3161


Alexander Perrett
Lived in France, Spain, Greece & Thailand

Ask me: about my cruise along the Mekong & other past sailings, plus, how to make the most of your time in Thailand.

Direct line: 020 3848 3178


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Pierenrico Martino
Speaks Spanish & Italian

Expertise: Australia, parts of the USA & South American hot spots.

Direct line: 023 9387 2134


Rosie Mclaren
Lived in Australia

Favourite cruise memory: watching the bar staff at the Celebrity Martini Bar make a ''flight''. It is something to be seen.

Direct line: 020 3848 3180


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Kevin Cook
Over 5 years at Iglu Cruise

Expertise: the USA - including Las Vegas, San Francisco & Orlando. Plus Thailand, Malaysia & Mexico.

Direct line: 020 3848 3166


Rebecca Hill
Over 5 years at Iglu Cruise & Team Leader

Expertise:parts of the USA & Canada plus cities such as Amsterdam, Dubrovnik, Prague & Munich.

Direct line: 020 3848 3004

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Kerri McCaulay
Over 5 years at Iglu Cruise

Worked for P&O Cruises.

Expertise: NYC, San Francisco, Alaska & destinations in the Far East.

Direct line: 020 8544 6308


Sarah Savage
Over 5 years in the industry

Expertise: parts of the USA

Ask me: about couples romantic cruises & ship advice.

Direct line: 020 8542 9223


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Sharon Bailey
Lives in Spain

Expertise: South & Central American destinations including Brazil, Argentina, Cuba, Mexico, Dominican Republic & Jamaica.

Direct line: 020 8542 9223


Scott Brown
Over 5 years in the industry, speaks Spanish.

Expertise: Parts of Central & South America, plus the Canaries & Cape Verde.

Direct line: 020 3848 3177


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Nikki Cumming
Over 5 years in the industry

Sailed on several river cruise itineraries including the Danube.

Additional expertise: Dubai, Venice, Singapore & Abu Dhabi.

Direct line: 020 8544 6478


Joe Morrison
Over 5 years in the industry

Sailed the Danube, Rhine & Mekong rivers with Dutch Waterways.

Additional expertise: Cambodia, Vietnam, parts of the USA & Canada.

Direct line: 020 8544 6598


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Louise Gale
Over 5 years in the industry

Lived in Italy, France, USA, Canada, Switzerland & Andorra.

Favourite cruise memory: whale watching at sunrise on my balcony in Alaska.

Direct line: 020 3848 3173


Debbie South
Over 5 years in the industry

Worked for 5 different cruise lines including Holland America & Royal Caribbean.

Ask me: about my favourite cruise itineraries.

Direct line: 020 8544 6497



We're here to help you complete your cruise booking and take the stress out of organising your trip. From drinks packages to pre-cruise hotel stays, you'll receive expert advice on any added extras you wish to book, including excursions at the most competitive prices. Read more about what our Concierge Team can do for you.

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Mike Davies
Over 5 years in the industry

Favourite cruise memory: seeing the Milky Way in all its glory while in the Caribbean.

Ask me: about the advantages of a cruise holiday over land based.

Direct line: 020 8544 6548


Terri Gaiger
Over 5 years in the industry

Favourite cruise memory: swimming with turtles & nurse sharks in Barbados.

Ask me: about making the most of your Caribbean holiday.

Direct line: 020 3848 3016

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Violetta Godini
Concierge Team Leader

Favourite cruise memory: the service onboard Princess Cruises on my trip around the British Isles.

Ask me: for destination & excursion top tips & advice.

Direct line: 020 8544 6549


Emma Hardy
Has lived in New Zealand

Expertise: Amalfi Coast, Venice, Barcelona, Sydney, Hong Kong.

Ask me: about food. I’m a real foodie and can tell you all about the Portuguese and Mediterranean dishes you should try.

Direct line: 0208 544 6545

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Debi Holmes
Concierge Manager

Extensive knowledge of cruise ships & the excursions that can be enjoyed as part of your holiday.

Ask me: how you can make the most of your cruise trip.

Direct line: 020 3848 3048


Paul Jarzebowski
Over 5 years at Iglu Cruise

Worked for Crystal Cruise Line, Cunard & NCL over several years.

Ask me: about life onboard and ports of call in the Caribbean, Hawaii & Alaska.

Direct line: 020 3848 3045

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Charlie Varrick
Over 5 years at Iglu Cruise

Expertise: Destinations in the Far East such as Malaysia & Burma, plus, Italy & The Caribbean.

Ask me: about my cruise on the Yangon River.

Direct line: 020 8544 6588

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What our customers say

"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

(January 2018)

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