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Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.
Cork (Cobh)
DAY 206 Jan 2021
As you sail into Cobh, be sure to get out on deck to admire the stunning views of the rugged coastline. As the gateway into the quaint town of Cork, this cruise port has one of the world's largest natural harbours and an abundance of picturesque scenery which you can explore on guided tours. As well as this, you can discover the fascinating maritime history of the town through museums, monuments and galleries.
Things to do in Cork (Cobh):
Cork City Gaol
One of the most iconic and historic landmarks in Cork is the Cork City Gaol. Housed in a beautiful, castle-like building, this 19th century jail has a fascinating history; which you can learn about with a tour of the jail.
Fitzgerald’s Park
A public park in the centre of Cork, located next to the Cork Public Museum, Fitzgerald’s Park lies on the banks of the picturesque River Lee and was opened in 1902. Spanning 12 acres, it’s filled with beautiful flora and fauna, which can be enjoyed throughout the year.
Nano Nagle Place
A tranquil landmark in the centre of Cork, Nano Nagle Place is a restored convent that now houses community, education and spiritual projects. Within the building, you’ll find a museum, walled gardens, a shop and more.
Vigo
DAY 509 Jan 2021
Home to the largest fishing fleet in Europe, you’ll find some of the best seafood you’ve ever tasted here in Vigo. With lush mountain landscapes providing the perfect backdrop, this city boasts a combination of ancient architecture, contemporary attractions and beautiful natural spaces to explore. Venture further afield to the Cíes Islands for some of the best white-sand beaches and scenic hiking in Spain.
Things to do in Vigo:
Castro Fortress
Built in 1665 to protect the city from British attacks, Castro Fortress is now a flourishing tourist attraction with lush gardens to explore and breath-taking views after an active walk to the top. The castle itself is free to explore, making it especially well worth a stop.
Cie Islands
Just a short ferry ride from Vigo are the trio of islands boasting some of the best, pristine beaches. Nature lovers will adore the untouched setting where you can hike the popular Monte Faro route, swim in the crystal clear sea, sunbathe and relax in paradise.
Parque del Monte Castro
Close to Castro Fortress is Parque del Monte Castro. While many years ago the area was once filled with soldiers on parade, you’ll now find picturesque gardens and terraces, as well as a children’s playground.
Samil Beach
Vigo’s most popular beach for families and kids, Samil is not just a place to sunbathe and swim! With pools, basketball courts, a skating rink, eateries and parks, there is always a buzz around this beach. Close to the centre, it is easily accessible and spacious.
Vigo Art Museum
The building was initially designed as a jail and courthouse, though is now home to numerous exhibition halls, showcasing a variety of mediums from sculpture, architecture, film, design, fashion and more. Visitors are also able to book a stay at the museum itself!
Lisbon
DAY 610 Jan 2021
The largest and capital city of Portugal, and one of the oldest cities in the world, Lisbon is an idyllic cruise holiday destination, offering attractions to suit all interests. From ancient forts to artistic neighbourhoods and the breath-taking Jerónimos Monastery, this port of call has plenty to explore. Families will love to discover the many species at the Oceanarium, while couples will love an escape to the charming town of Sintra to explore the castle.
Things to do in Lisbon:
Alfma District
One of the oldest and most vibrant districts of Lisbon, Alfama is the place to be for artisan eateries, quirky boutiques and Fado bars. It’s best explored on foot or by the tram to experience as many of the attractions and highlights as possible.
Jeronimos Monastery
One of the most visited sites in Lisbon, the Jerónimos Monastery was completed in the seventeenth century. In 1983 UNESCO declared it as a World Heritage Site and it’s certainly a must visit to admire the beautiful architecture both inside and out.
Lisbon Oceanarium
Here visitors will discover over 450 different species of marine life, including sharks, rays, penguins and otters. Cruisers of all ages will love following the route around the central aquarium to learn about the major ecosystems of the ocean.
Torre de Belem
Declared a UNESCO World Heritage Site in 1983, Torre de Belém was built to protect Lisbon from attackers from the sea. Despite its role, the fort was decorated with lavish carvings and details, which are best viewed from the banks of the Rio Tejo.
Tram 28
Tram 28 is the classic Lisbon mode of transportation – rattling around the narrow streets in a bright yellow tram that dates back to the 1930’s. Hop on and take one of the best tours of Lisbon, passing highlights and attractions along the way.
Sintra
Declared a UNESCO World Heritage Site for its cultural landscape, Sintra is a romantic destination to escape to for the day. Featuring enchanting palaces and rolling hills, this town is easily accessible from Lisbon via a regular train service.
St George's Castle
Established in 200 BC, Castelo de Sao Jorge is one of the biggest highlights of Lisbon. Get to know the city’s unique and fascinating history, explore the imposing walls, wander the shady gardens and admire the vast views from the Observation Terrace.
Mindelo, Sao Vincent
DAY 1115 Jan 2021
A bustling port city located on the island of São Vicente in Cape Verde, Mindelo is beloved for its nightlife, musical influences and delicious food. With colourful houses and pretty scenery throughout, it's a lovely place to stop off during your cruise. Whilst there, make sure to check out Monte Verde, Laginha Beach and the People's Palace.
Things to do in Mindelo, Sao Vincent:
Monte Verde
Alternatively, if you're looking for something a little more exhilarating during your time in São Vicente head to Monte Verde. An impressive mountain in the eastern part of the island, it sits at an incredible 744 metre-high elevation. Within easy reach of the centre pf Mindelo (6km), the breathtaking views are well worth the trip out there.
Laginha Beach
With golden sands, this expansive beach is a relaxing and tranquil place to explore throughout your time in Mindelo, São Vicente. Situated within a 10 minute walk from the city centre, it's perfect if you're looking to unwind during your day there.
The People's Palace
Colourful and historic, the People's Palace in Mindelo features colonial Portuguese architecture. Built in 1974, it makes for great photo opportunities during your time in Mindelo.
Scarborough, Tobago - Overnight onboard
DAY 29-3102 Feb 2021
A bustling city in Tobago, Scarborough boasts a vibrant market (offering an array of fresh produce, clothing and pottery), the picturesque botanical gardens and the historic 18th century Fort King George. An underrated city, there's lots to see and do throughout it.
Things to do in Scarborough, Tobago - Overnight onboard:
Scarborough Market
An outdoor market, Scarborough market is known for selling fresh vegetables, fruit, fish and other local delicacies. Popular with locals and tourists alike, there is a vibrant atmosphere and a wealth of choice when it comes to what to purchase here.
Botanical Gardes
Spanning 17 acres, the beautiful botanical gardens in Scarborough are well worth a visit. Founded in the 19th century on the site of a sugar plantation, it boasts a variety of plant life from orchids to silk cotton trees.
Fort King George
Built in 1781, Fort King George is a prominent landmark in Scarborough. Throughout it, you'll find 18th century artifacts, including cannons and armour. There's also a fascinating museum in the fort.
Castries, St. Lucia
DAY 3003 Feb 2021
The capital of St. Lucia, Castries is known for its picturesque beaches, bustling markets and historical landmarks. A popular cruise destination, it’s built on a peninsula that’s surrounded by the Caribbean sea. Whilst in Castries, make sure to visit the Castries Central Market, Rodney Bay and Marigot Bay.
Things to do in Castries, St. Lucia:
Central Market
The largest open air market in the city, the Castries Central Market has over 300 different stalls, selling everything from trinkets to fresh fruit. Set up in 1891, this vibrant market is a wonderful place to grab a bite to eat or something to take home.
Rodney Bay
Alternatively, head to the picturesque Rodney Bay. Located in the Gros Islet District, this pretty bay is a wonderful place to unwind whilst sipping a cocktail or enjoying a swim in the nearby turquoise waters.
Marigot Bay
A popular beach in the southwest of the capital, Marigot Bay is a picture-perfect beach that’s often voted as the best in the capital. From its surrounding restaurants and bars to the beautiful water and golden sand, Marigot Bay should be on your list of things to do whilst in the capital.
Bridgetown, Barbados
DAY 3104 Feb 2021
The vibrant capital of Barbados, Bridgetown is located on the southwest coast. With beautiful architecture, beaches and numerous attractions to visit during your time there, Bridgetown is guaranteed to impress. From the prominent George Washington House, to the Chamberlain Bridge and Parliament Buildings, you won’t be lost on things to see and do in this picturesque city.
Things to do in Bridgetown, Barbados:
George Washington House
Step back in time to 1751 as you explore this fascinating attraction. Once home to the first president of the United states, it’s a dedicated World Heritage Site. Giving an insight into what life was like in the 18th century, this is a must visit for anyone who has an interest in American or Barbadian history.
Chamberlain Bridge
In the heart of the city lies the Chamberlain Bridge. Originally a 19th century swing bridge, and now a lift bridge that was constructed in 2006, it offers picturesque views out over the waterfront and situated close to the popular Bridgetown boardwalk.
Parliament Buildings
An important landmark in the city, the Parliament Buildings are built in a gothic architecture. Featuring stained glass windows, a clock tower, the National Gallery and more, it makes for a fascinating visit whilst stopping off in the capital.
Ponta Delgada, Azores
DAY 3912 Feb 2021
Ponta Delgada offers unspoilt, lush landscapes and terracotta rooftops, as well as a truly stunning coastline. It has quickly become popular for the breathtaking scenery and for its hot springs, though you won't find massive crowds flocking to the Azores, making it perfect for unrivalled relaxation. Take a stroll around the Old Town centre, or enjoy a romantic tour by horse-drawn carriage. During the summer, you may also spot whales off the coast.
Things to do in Ponta Delgada, Azores:
Botanical Garden
A historic garden dating back to the mid-19th century, the Jardim Botânico António Borges botanical garden features a variety of walkways, along with a selection of rare and exotic plants.
Gruta do Carvão
A fascinating cave that you can take a tour around, it's filled with stalactites and rugged surfaces. A unique attraction to explore, you can spend hours discovering its natural beauty.
Pineapple Plantation
If you're looking for something a little different to explore, head to the Plantação de Ananás dos Açores. A pineapple plantation, you can taste delicious pineapple liquour, jams and juice, whilst seeing where this mouth-watering fruit is grown.
Bristol
DAY 4316 Feb 2021
Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.