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Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.
Stavanger, Norway
DAY 406 Aug 2021
Nestled amongst some of the most beautiful natural attractions, Stavanger is the fourth largest city in Norway. Boasting both contemporary modern attractions as well as excellently preserved old wooden settlements, this classic Norwegian city is a great getaway for active adventurers looking for outdoor pursuits, while those looking for cosmopolitan city escapes will love the shopping and dining. Travelling with kids? The whole family will be delighted by the wide range of interactive museums.
Things to do in Stavanger, Norway:
Gamle Stavanger
Gamle Stavanger is a historic neighbourhood within Stavanger, a city in the Norwegian province of Rogaland. Most of the houses in the region were constructed in the 18th and early 19th centuries and have been renovated, showcasing a flawless combination of contemporary and historic architecture. Stavanger's new city plan was developed following World War II.
Stavanger Maritime Museum
Whether you’re passionate about Maritime history, or you’re drawn into the rich culture of Stavanger, Stavanger Maritime Museum should be added to your list. Conveying over 200 years of history, trade and craftsmanship, the museum is located within beautifully preserved merchant buildings.
Fargegaten
If you’re looking for a picture-perfect attraction, the Fargegaten is just the ticket. A colourful street in the centre of Stavanger, it’s filled with shops, cafes and more. Looking like something out of a fairytale, you’ll love wandering around Fargegaten, and taking in all that it has to offer.
Olden
DAY 507 Aug 2021
Found at the end of the magical Nordfjord, Olden has a population of just 505 and is home to some of Norway's most breathtaking glaciers. Each point of interest is within walking distance of the cruise port, including tourist information, cafes and a picturesque old church. Take an excursion to the Briksdal Glacier where you can hike to the glacier viewpoint, or hop on the Loen Skylift to the top of Mount Hoven for unforgettable views of the landscape.
Things to do in Olden:
Loen Skylift
If you’re looking to soar high above the Nordfjord, take the impressive Loen Skylift. An aerial tramway, 7 metres per second is the top speed and it is among the steepest in the world with a gradient of up to 60 degrees.
Huaren Viewpoint
Taking 3 hours, this incredible hike takes you up the picturesque Mount Hauren. When you reach the top, you’ll be greeted with an all-encompassing vista of the natural splendour that surrounds Olden. Well worth the effort, you’ll pass a lush forest and other captivating scenery throughout your hike.
Oldevatnet Lake
Located in the valley of Oldedalen, this impressive lake covers just under 8 square kilometres and spans 12 kilometres. Situated between the fjords, the turquoise waters of the lake are like something out of a dream and the surrounding mountains are simply magical.
Flam
DAY 608 Aug 2021
Nestled amongst impressive waterfalls and steep mountains, Flam is a small village where big adventures can be found! As your cruise ship arrives into port, you'll be stunned by the breathtaking Aurlandsfjord and Nærøyfjord, as well as the picturesque village itself, which plays host to traditional, local cuisine and famous breweries. Flam is also home to the renowned Flåmsbana railway, which provides a scenic 20-kilometre railway ride to truly unforgettable sights.
Things to do in Flam:
Railway Museum
Whether you’re interested in railway history or you’re looking for a more unique attraction to visit during your time in Flam, head to the Flam Railway Museum. Here you’ll learn the fascinating stories and history behind the construction of the railway, which is renowned for being the second steepest in Europe. Offering audiovisual guided tours, this immersive attraction gives you a flavour of what it took to construct this iconic railway system.
Flåmsbana
If you’ve got some time to spare during your trip to Flam, hop aboard the Flamsbana. Measuring just over 20km, this railway that connects Flam to Myrdal is one of the most picturesque railway journeys in the world.
Flåm Kirke
Dating back to 1667, this quaint and historic church is located in the heart of Flam, surrounded by picturesque scenery. The church representing the Flam parish and the Diocese of Bjorgvin, it’s still in use today.
Bergen
DAY 709 Aug 2021
UNESCO World Heritage City, UNESCO City of Gastronomy, and a quintessentially charming Norwegian port town, Bergen is a real haven for architecture enthusiasts, seafood fanatics and outdoor explorers. The iconic Hanseatic Wharf is a great place to start your exploration of Bergen, bringing you to the heart of this enchanting region through museums, galleries, shopping and some of the finest dining spots in Norway.
Things to do in Bergen:
Bergenhus Fortress
In Bergen, Norway, there is a fort called Bergenhus. The castle, one of Norway's oldest and best-preserved stone defences, is situated at the entrance to Bergen port. Early in the 1500s, construction of the fortification at Bergenhus started, and throughout the 1600s, the stronghold underwent continuous reinforcement, reaching its pinnacle development about 1700.
Fløibanen
In the Norwegian city of Bergen, there is a funicular train called the Floibanen. It provides access to the Flyen Mountain, where there are mountain treks and stunning city views, from the city's downtown. It is a popular tourist destination in Bergen and among the most popular in all of Norway.
Bergen Harbour
When sailing into Bergen, you’ll be greeted by beautiful views of the harbour. Aligned with colourful houses, cafes, shops and restaurants, this beautiful harbour is picture-perfect.
Bristol
DAY 1012 Aug 2021
Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.
Cork (Cobh)
DAY 1113 Aug 2021
As you sail into Cobh, be sure to get out on deck to admire the stunning views of the rugged coastline. As the gateway into the quaint town of Cork, this cruise port has one of the world's largest natural harbours and an abundance of picturesque scenery which you can explore on guided tours. As well as this, you can discover the fascinating maritime history of the town through museums, monuments and galleries.
Things to do in Cork (Cobh):
Cork City Gaol
One of the most iconic and historic landmarks in Cork is the Cork City Gaol. Housed in a beautiful, castle-like building, this 19th century jail has a fascinating history; which you can learn about with a tour of the jail.
Fitzgerald’s Park
A public park in the centre of Cork, located next to the Cork Public Museum, Fitzgerald’s Park lies on the banks of the picturesque River Lee and was opened in 1902. Spanning 12 acres, it’s filled with beautiful flora and fauna, which can be enjoyed throughout the year.
Nano Nagle Place
A tranquil landmark in the centre of Cork, Nano Nagle Place is a restored convent that now houses community, education and spiritual projects. Within the building, you’ll find a museum, walled gardens, a shop and more.
Killybegs
DAY 1416 Aug 2021
A quaint town in County Donegal, Ireland, Killybegs is a vibrant fishing port in the south of the country. Known as ‘little cells’ in Irish, it has a rich history and maritime culture, dating back thousands of years. There’s lots to see and do in and around the town, from the scenic Slieve League Cliffs to the beautiful Fintra Beach and Largy Waterfall.
Things to do in Killybegs:
Slieve League Cliffs
For those that want to see the beauty of County Donegal in all of its glory, heading up the Slieve League Cliffs is a must whilst visiting Killybegs. Situated on the Atlantic, the views you get from 601 metres up is simply awe-inspiring. The second-highest cliffs in Ireland, this impressive hike is only a 15 minute drive from Carrick.
Fintra Beach
Located on the South West Coast, Fintra Beach is only 3 km from Killybegs. A stunning, rural beach, it can be reached by a scenic road. When you reach the beach, you’ll be granted with fantastic vistas, with a sandy beach and the surrounding hills of Donegal Bay. A blue-flag beach, you’ll have a wonderful time relaxing and exploring this breathtaking area.
Largy Waterfall
Known as the secret waterfall of Donegal, the picturesque Largy Waterfall is well worth a visit whilst in Killybegs. Only a 5 minute drive from the port, it’s a 50 metre tall waterfall with beautiful surroundings.
Belfast
DAY 1517 Aug 2021
With its turbulent Troubles in the past, Belfast has flourished into a thriving hub of arts, cuisine, architecture and history, with the cruise port being a short drive from the city. The most notable attraction is the Titanic Belfast Museum, which pays tribute to the tragic voyage through immersive exhibitions and galleries. Also popular with all visitors to Belfast is the fully restored and fascinating HMS Caroline, where you can learn about the Battle of Jutland.
Things to do in Belfast:
Titanic Belfast
Any visitor to Belfast must see the Titanic exhibition, the largest of its kind in the world. The Titanic Slipways, the Harland and Wolff Drawing Offices, and the Hamilton Graving Dock are nearby Titanic Belfast; this is the exact location where Titanic was conceived, constructed, and launched in 1911. From the Titanic's conception in Belfast in the early 1900s through its building and launch, through its maiden voyage and subsequent position in history, Titanic Belfast narrates the tale of the world-famous ship.
Belfast City Hall
Belfast City Hall, one of the city's recognisable attractions, was constructed in August 1906 and serves as the city's municipal centre. Self-guided tours are also offered around it, showing the stained glass window collection, artwork, and antiquities.
The Dome
A free attraction in Belfast, the Dome offers unparalleled 360’ views of the city. A must-visit attraction, this unique structure is located within easy walking distance of the city centre.
Bristol
DAY 1719 Aug 2021
Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.