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Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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As you sail into Cobh, be sure to get out on deck to admire the stunning views of the rugged coastline. As the gateway into the quaint town of Cork, this cruise port has one of the world's largest natural harbours and an abundance of picturesque scenery which you can explore on guided tours. As well as this, you can discover the fascinating maritime history of the town through museums, monuments and galleries.
Things to do in Cork (Cobh):
Cork City Gaol
One of the most iconic and historic landmarks in Cork is the Cork City Gaol. Housed in a beautiful, castle-like building, this 19th century jail has a fascinating history; which you can learn about with a tour of the jail.
Fitzgerald’s Park
A public park in the centre of Cork, located next to the Cork Public Museum, Fitzgerald’s Park lies on the banks of the picturesque River Lee and was opened in 1902. Spanning 12 acres, it’s filled with beautiful flora and fauna, which can be enjoyed throughout the year.
Nano Nagle Place
A tranquil landmark in the centre of Cork, Nano Nagle Place is a restored convent that now houses community, education and spiritual projects. Within the building, you’ll find a museum, walled gardens, a shop and more.
Bristol - Overnight onboard
DAY 2-321 Dec 2019
Time at Port: from 2:15 PM to 6 PM
Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.
Gibraltar
DAY 726 Dec 2019
Nestled between Spain and Morocco, this small piece of Britain offers a warmer climate and Europe’s only wild apes. Visitors of all ages will love watching these primates at play, as well as hiking the trails through the Upper Rock Nature Reserve where you’ll find Saint Michael’s Cave. Finally, don’t forget to leave time to enjoy your favourite British classics at the numerous pubs, or try traditional Spanish tapas.
Things to do in Gibraltar:
Apes Den
One especially for the animal-lovers, a trip to Apes Den is a must to get up close to the only free-roaming primates in Europe. Located at two cable-car stations, these monkeys are inquisitive, playful and curious and will keep you entertained for hours.
Upper Rock Nature Reserve
1,400 feet above the sea, this is one of the best attractions of Gibraltar and a must visit to spot its fascinating wildlife, such as the Barbary Macaques. Take a walk, admire the views and get up close with nature – but keep an eye on your belongings!
Great Siege Tunnels
The Great Siege Tunnels are a must visit for history enthusiasts for their vital role played during the Great Siege on Gibraltar by Spain and France. Taking a tour of these impressive tunnels is a great way to get to know the history of this territory.
Mediterranean Steps
For the adventurous and determined, the Mediterranean Steps is a challenging hike that rewards you with stunning views at 421 metres above sea level. Admire the many species of flora and fauna, as well as the wildlife, such as Barbary Macaques and Barbary Partridges.
Saint Michael's Cave
After being linked to numerous myths and legends throughout time, Saint Michael’s Cave is teeming with fascinating history. Found within the Upper Rock Nature Reserve, it houses an auditorium for shows, drama, music and spectacular light shows.
Arrecife, Lanzarote
DAY 928 Dec 2019
The capital of Lanzarote, Arrecife’s cosmopolitan city holds many hidden gems of history among its backstreets. After beginning as a small fishing village in the 15th century, it is now home to high-end shopping and boutiques, traditional Spanish cuisine, a beautiful sandy beach and gorgeous monuments. Whether you’re here to shop until you drop or are looking to uncover the old history of Arrecife, there’s plenty to do in this quickly-growing capital.
Things to do in Arrecife, Lanzarote:
Castillo de San Gabriel
Originally built to defend Arrecife from pirate attacks, Castillo de San Gabriel is conveniently situated in the centre of town. Though it was once a wooden structure which was destroyed by fire, the monument has since been restored and is fascinating to explore.
Centro Commercial Marina
Arrecife’s main shopping destination, Marina Lanzarote is a trendy waterfront teeming with shops including designer outlets, as well as casual fast-food and restaurants. A walk along the marina will take you past stunning yachts and to where cruise liners dock.
Charco San Gines
What was once a small fishing port has flourished into the beautiful, natural lagoon of Charco san Gines. Many traditional seafood restaurants and bars have emerged in the area, creating a laid-back hub to find fresh food and enjoy live music on the waterfront.
Playa del Reducto
As the main beach in Arrecife, Playa del Reducto boasts the ‘Blue Flag’, signifying it as good for bathing, cleanliness and possessing great facilities. The calm, crystal-clear waters are perfect for swimming and snorkelling as well as stand-up paddle boarding.
Santa Cruz, Tenerife
DAY 1029 Dec 2019
Tenerife’s capital city, Santa Cruz de Tenerife, is a hub of lively locals, beautiful architecture, traditional tapas and, of course, sun-soaked beaches. Whether you’re looking for a lazy afternoon spent on golden sand, ready to shop until you drop, or are eager to participate in one of the biggest carnivals in the world, Santa Cruz will not disappoint. Put on your dancing shoes, let down your hair and get ready to enjoy this laid-back lifestyle.
Things to do in Santa Cruz, Tenerife:
Playa de Las Teresitas
With beautiful sand stretching for almost a mile, Playa de Las Teresitas is one of the best beaches in Tenerife. Lined with lush palm trees and picturesque mountains, visitors will find spaces to play volleyball or partake in yoga classes, as well as having sun loungers, showers and restaurants nearby.
Rural de Anaga Park
A short drive from the city, Anaga Country Park is a beautifully preserved area of imposing mountains, deep valleys and numerous beaches. Here, you’ll find a plethora of native flora and fauna across the 35,800 acres of land.
Tenerife Carnival
Considered the second most popular carnival in the world, Carnival of Santa Cruz de Tenerife promises to be bigger, brighter and better every single year. With lively music, incredible costumes and nonstop dancing, witnessing this fantastic celebration is a must when in Tenerife.
Las Palmas, Gran Canaria
DAY 1130 Dec 2019
Home to one of Europe’s most famous beaches as well as an abundance of historic architecture and natural beauty, Las Palmas is much more than just a place for fun in the sun. Hike the breath-taking Bandama Caldera crater, discover the interactive Elder Museum of Science and Technology, or for those just looking to relax, grab a lounger and top up your tan on the beach, or visit the high-end boutiques and shop until you drop.
Things to do in Las Palmas, Gran Canaria:
Bandama Caldera
The epic Caldera de Bandama is a volcanic crater stretching 1,000 metres in diameter. Thanks to the observation platform you can enjoy the sweeping views from the top, or – for the brave – take the adventurous hike down into the crater itself.
Casa de Colon
This excellent, informative museum – and originally Christopher Cloumbus’ house before he embarked upon his travels - is dedicated to the history of the famous explorer. Visitors will find his personal possessions, drawings, diaries and a portrait, as well as two talkative macaws.
Elder Museum of Science and Technology
Specialising in hands-on interaction, the Elder Museum of Science and Technology features weird and wonderful scientific exhibits. With four floors of content, you’ll find everything from physics to biology, art to engineering and even a planetarium.
Las Canteras
Among Europe’s most famous city beaches is Las Canteras, a golden-sandy beach with calm waters perfect for swimming and year-round warm weather. Spend the day snorkelling, sunbathing and swimming before filling up for dinner at the restaurants and bars.
Las Palmas Cathedral
Considered the most important monument of Canarian religious architecture, Cathedral of Santa Ana features Gothic, neoclassical and Baroque styles of architecture. Inside, you’ll find more stunning examples of expert craftsmanship as well as a tower from which you’ll see stunning views.
Funchal, Madeira
DAY 1231 Dec 2019
This lush, green city found in the south of Madeira is a haven of relaxation, outdoor activities and beautiful gardens. For the most adventurous, visitors will love diving in the crystal-clear sea, catching some waves and even swimming with dolphins, while those looking to take things at a slower pace can enjoy whale watching. One of the most popular events in Funchal is the yearly New Year’s Eve Fireworks display, which is one of the largest in the world.
Things to do in Funchal, Madeira:
Funchal Cathedral
Found in the city centre, Funchal Cathedral is an impressive Gothic-style monument, popular with locals and visitors alike. Take a look inside to learn about the fascinating history of the architecture, including the altarpiece ordered in 1510 to 1515.
Monte Cable Car
For unrivalled panoramic views of Funchal Bay and the vast landscape, Monte Cable Car will take you to one of the best vantage points in Funchal. The fifteen-minute journey is a relaxing ascent towards Monte, with a souvenir photo at the end of the journey.
Monte Palace Tropical Garden
Occupying 70,000 square meters, Monte Palace Tropical Garden is home to a plethora of exotic flora and fauna from all corners of the world. You will get lost in the tranquil beauty of this garden, enjoying the space with black swans, colourful koi and vibrant peacocks.
Quinta do Palheiro Ferreira
Thanks to Madeira’s fertile soil, many tropical plants thrive here and Quinta do Palheiro Ferreiro’s gardens are an excellent showcase of this. The most notable collection are the camellias, first planted by the Count of Carvalhal.
Lisbon
DAY 1402 Jan 2020
The largest and capital city of Portugal, and one of the oldest cities in the world, Lisbon is an idyllic cruise holiday destination, offering attractions to suit all interests. From ancient forts to artistic neighbourhoods and the breath-taking Jerónimos Monastery, this port of call has plenty to explore. Families will love to discover the many species at the Oceanarium, while couples will love an escape to the charming town of Sintra to explore the castle.
Things to do in Lisbon:
Alfma District
One of the oldest and most vibrant districts of Lisbon, Alfama is the place to be for artisan eateries, quirky boutiques and Fado bars. It’s best explored on foot or by the tram to experience as many of the attractions and highlights as possible.
Jeronimos Monastery
One of the most visited sites in Lisbon, the Jerónimos Monastery was completed in the seventeenth century. In 1983 UNESCO declared it as a World Heritage Site and it’s certainly a must visit to admire the beautiful architecture both inside and out.
Lisbon Oceanarium
Here visitors will discover over 450 different species of marine life, including sharks, rays, penguins and otters. Cruisers of all ages will love following the route around the central aquarium to learn about the major ecosystems of the ocean.
Torre de Belem
Declared a UNESCO World Heritage Site in 1983, Torre de Belém was built to protect Lisbon from attackers from the sea. Despite its role, the fort was decorated with lavish carvings and details, which are best viewed from the banks of the Rio Tejo.
Tram 28
Tram 28 is the classic Lisbon mode of transportation – rattling around the narrow streets in a bright yellow tram that dates back to the 1930’s. Hop on and take one of the best tours of Lisbon, passing highlights and attractions along the way.
Sintra
Declared a UNESCO World Heritage Site for its cultural landscape, Sintra is a romantic destination to escape to for the day. Featuring enchanting palaces and rolling hills, this town is easily accessible from Lisbon via a regular train service.
St George's Castle
Established in 200 BC, Castelo de Sao Jorge is one of the biggest highlights of Lisbon. Get to know the city’s unique and fascinating history, explore the imposing walls, wander the shady gardens and admire the vast views from the Observation Terrace.
Cork (Cobh)
DAY 1705 Jan 2020
As you sail into Cobh, be sure to get out on deck to admire the stunning views of the rugged coastline. As the gateway into the quaint town of Cork, this cruise port has one of the world's largest natural harbours and an abundance of picturesque scenery which you can explore on guided tours. As well as this, you can discover the fascinating maritime history of the town through museums, monuments and galleries.
Things to do in Cork (Cobh):
Cork City Gaol
One of the most iconic and historic landmarks in Cork is the Cork City Gaol. Housed in a beautiful, castle-like building, this 19th century jail has a fascinating history; which you can learn about with a tour of the jail.
Fitzgerald’s Park
A public park in the centre of Cork, located next to the Cork Public Museum, Fitzgerald’s Park lies on the banks of the picturesque River Lee and was opened in 1902. Spanning 12 acres, it’s filled with beautiful flora and fauna, which can be enjoyed throughout the year.
Nano Nagle Place
A tranquil landmark in the centre of Cork, Nano Nagle Place is a restored convent that now houses community, education and spiritual projects. Within the building, you’ll find a museum, walled gardens, a shop and more.