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Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Nestled in the north of England, Liverpool is home to an extensive maritime history, having been one of the country's most vital maritime centres since the 18th century. As well as the museums and docks, music enthusiasts will love the Beatles Story Museum and the world-famous Cavern Club. A walking tour of this vibrant city will allow you to truly soak up its cultural highlights, as well as Hope Street, a must-visit for delectable cuisine and classic pubs.
Things to do in Liverpool:
Royal Albert Dock
A vibrant waterfront with a wide selection of cafes, restaurants, shops and other attractions, the Royal Albert Dock is situated in the heart of the city. The ultimate destination to visit when in Liverpool, it’s also host to an array of events throughout the year that’s suitable for all the family.
Sefton Park
A beautiful 235 acre, Grade 1 historic nature park with breathtaking scenery, Sefton Park is a popular, award-winning attraction that features statues, caves, a bandstand, and a large greenhouse amongst other attractions.
Tate Liverpool
An art gallery and museum, the Tate Liverpool has a large collection of artworks and events throughout the year. Located in the Royal Albert Dock, this attraction is well worth a visit for those that love art; from contemporary to classic pieces.
Reykjavik
DAY 522 Jun 2021
Home to some of the most striking buildings you'll ever see, Reykjavik is a small city that packs a powerful punch. Take a dip in one of the many geothermal pools to truly relax, or enjoy a refreshing hike in the great outdoors. A visit to the iconic Hallgrímskirkja Church is a must for architecture enthusiasts, though a simple walking tour around the city will see you discovering stunning designs and street art. Don't forget to leave room for the outstanding local cuisine, from fresh seafood to grilled meats.
Things to do in Reykjavik:
National Museum of Iceland
Step back in time in this fascinating museum located in the heart of the city. Built in 1863, it’s home to a variety of exhibitions showcasing the enthralling history of Iceland, from its maritime past to artefacts capturing the life of original settlers within the country.
Harpa
Situated in the centre of the city, Harpa is an extraordinary concert hall that features a distinct design with coloured glass surrounding its exterior. Host to a range of concerts, conferences, plays, opera performances and more, it’s a must-see when in the city.
Blue Lagoon
Arguably one of the most beloved attractions in Iceland is the Blue Lagoon. Located less than 45 minutes from the city, it has a geothermal spa that’s bright blue. Onsite there is also a cafe, a massage room, restaurants and more to enjoy throughout your time there.
Qaqortoq
DAY 825 Jun 2021
Situated in southern Greenland, Qaqortoq lies between picturesque fjords. A colourful town, it’s home to an array of 18th century colonial buildings and has several prominent attractions, such as the Qaqortoq Museum and Tele Museum which exhibit an array of collections showcasing the history of Greenland. There is also a vibrant harbour that offers delicious local cuisine and more. For those that want to enjoy hikes during their time there, there are trails that lead through the mountains.
Things to do in Qaqortoq:
Qaqortoq Museum
Located close to the main square, the Qaqortoq Museum is housed in one of the most historic buildings in the town. Exhibiting an array of artefacts from hunting equipment to Norse dresses and Inuit boats, it’s a unique attraction that’s hugely significant in displaying the town’s history.
Tele Museum
Another prominent museum in Qaqortoq is the Tele Museum. Showcasing the history of Greenland, and all that has occurred since the arrival of Hans Ede in 1732, the exhibits and artefacts within the museum are simply fascinating.
Qaqortoq Harbour
When you arrive in Qaqortoq, make sure to spend time exploring the picturesque harbour, surrounded by beautiful hillsides. Filled with local cuisine, kayaking opportunities and hiking trails that begin in the harbour, it’s the best place to start your adventure in the town.
Nanortalik
DAY 1603 Jul 2021
Beloved for its picturesque surroundings, colourful houses and hiking trails, Nanortalik in Greenland is situated on a small island on the edge of the Tasermiut Fjord. With just over 1000 inhabitants, it’s the 11 largest town in Greenland. With a name that means ‘the place where the polar bears go’, Nanortalik has a variety of attractions and landmarks to visit, including the open air museum, a community centre and a vibrant fish market.
Things to do in Nanortalik:
Nanortalik Museum
The Nanortalik Museum is a wonderfully positioned open-air museum that encompasses nearly all of the nearby buildings, the majority of which are utilised as showrooms. It is located in the ancient colonial port district. The museum's trading buildings near the harbour serve as an illustration of how settlers came to the area.
Nanortalik Church
Situated in the old colonial quarter, Nanortalik church is a Danish Lutheran church constructed out of wood. The only serving church in the town, it was built in the early 20th century and is full of charm.
Cape Farewell
Whilst stopping off in Nanortalik, you can take a boat trip out to Cape Farewell. An incredibly picturesque sight, it’s surrounded by snow-capped mountains and is home to a variety of wildlife.
Lerwick, Shetland Islands
DAY 2007 Jul 2021
The Shetland Islands' only town, Lerwick is home to half of the island's population, and while it may be small, there's plenty to do during your time here. Perfect for those who love spending time outdoors, explore this remote part of Scotland by foot as you soak up the local wildlife, from ponies to rare birds. Before you leave, be sure to visit the Shetland Museum and Archive and the Mareel, where you'll learn more about life in Lerwick.
Things to do in Lerwick, Shetland Islands:
Shetland Museum & Archives
An award-winning Museum, the Shetland Museum and Archives is situated in the centre of Lerwick. At this modern museum, you’ll learn all about the history of the islands and discover an array of collections. Run by the Shetland Amenity Trust, this is a unique dive into the cultural heritage of the islands.
Broch of Clickimin
A key point of interest in Lerwick is the Clickimin Loch. Dating back to 500 AD, it has immortalised the settlement of travellers who came to the island years ago. Within it, you’ll find the Broch Tower, alongside remains of other historic structures.
Fort Charlotte
Located in the centre of Lerwick, Fort Charlotte is an artillery fort dating to the late 17th century. Built to defend against the Second Dutch War, it features several bastions and other historic features; a fascinating landmark to explore in Lerwick.
Liverpool
DAY 2209 Jul 2021
Nestled in the north of England, Liverpool is home to an extensive maritime history, having been one of the country's most vital maritime centres since the 18th century. As well as the museums and docks, music enthusiasts will love the Beatles Story Museum and the world-famous Cavern Club. A walking tour of this vibrant city will allow you to truly soak up its cultural highlights, as well as Hope Street, a must-visit for delectable cuisine and classic pubs.
Things to do in Liverpool:
Royal Albert Dock
A vibrant waterfront with a wide selection of cafes, restaurants, shops and other attractions, the Royal Albert Dock is situated in the heart of the city. The ultimate destination to visit when in Liverpool, it’s also host to an array of events throughout the year that’s suitable for all the family.
Sefton Park
A beautiful 235 acre, Grade 1 historic nature park with breathtaking scenery, Sefton Park is a popular, award-winning attraction that features statues, caves, a bandstand, and a large greenhouse amongst other attractions.
Tate Liverpool
An art gallery and museum, the Tate Liverpool has a large collection of artworks and events throughout the year. Located in the Royal Albert Dock, this attraction is well worth a visit for those that love art; from contemporary to classic pieces.
Cork (Cobh)
DAY 2310 Jul 2021
As you sail into Cobh, be sure to get out on deck to admire the stunning views of the rugged coastline. As the gateway into the quaint town of Cork, this cruise port has one of the world's largest natural harbours and an abundance of picturesque scenery which you can explore on guided tours. As well as this, you can discover the fascinating maritime history of the town through museums, monuments and galleries.
Things to do in Cork (Cobh):
Cork City Gaol
One of the most iconic and historic landmarks in Cork is the Cork City Gaol. Housed in a beautiful, castle-like building, this 19th century jail has a fascinating history; which you can learn about with a tour of the jail.
Fitzgerald’s Park
A public park in the centre of Cork, located next to the Cork Public Museum, Fitzgerald’s Park lies on the banks of the picturesque River Lee and was opened in 1902. Spanning 12 acres, it’s filled with beautiful flora and fauna, which can be enjoyed throughout the year.
Nano Nagle Place
A tranquil landmark in the centre of Cork, Nano Nagle Place is a restored convent that now houses community, education and spiritual projects. Within the building, you’ll find a museum, walled gardens, a shop and more.
St. Mary's, Isles of Scilly
DAY 2411 Jul 2021
Famous for stunning views, birdwatching and the world’s smallest football league (2 teams!), the Scilly Isles offer plenty for a day of exploring. In the main hub of St. Mary's you’ll find the Garrison Walls, Star Castle and Old Town, while there’s also chance to head further afield island hopping and taking in the unique sights and wildlife either on scenic walks, snorkelling, boat rides or Tresco Abbey Garden, known for its subtropical plants and flowers from around the world. When you get peckish meanwhile, the local fresh seafood is a must!
Bristol
DAY 2512 Jul 2021
Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.