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Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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A port town in the Scottish Highlands, Invergordon sits in the historic Ross and Cromarty region. Once a Royal Navy Dockyard, the town's maritime history can be discovered at the Naval Museum and Heritage Centre. The Mural Trail gives visitors a chance to see the town's more artistic side, while Invergordon is also the perfect place to start a tour into the beautiful surrounding countryside.
Things to do in Invergordon:
Invergordon Castle Grounds
These picturesque grounds used to lead up to a beautiful 13th century castle, which was destroyed during a fire. The castle was replaced in the 19th century by a mansion, which has now also been demolished. However, the castle grounds still provide a tranquil walk, filled with flora and fauna.
Invergordon Museum
Covered with a distinctive mural, the Invergordon Museum is a centrally located attraction which showcases the naval history of the area. A local run, small museum, it’s the perfect attraction for those that love to learn about maritime history, or those who simply want to discover more about the surroundings.
Saltburn Community Woodland
A peaceful and relaxing walk awaits at the Saltburn Community Woodland. Although this is a little walk away from the port, the pretty flowers and trees you’ll see along the woodland are well worth the effort.
Kirkwall, Orkney Islands
DAY 4
The biggest town in Orkney, Kirkwall is a quaint yet bustling Scottish town that can easily be enjoyed by foot. From the St. Magnus Cathedral to the Bishop's and Earl's Palaces and the Orkney Museum, history lovers can learn more about this charming town. Head to the colourful harbour to admire the sea views, or explore the two beaches to truly admire Scotland's beautiful coastline.
Things to do in Kirkwall, Orkney Islands:
The Orkney Museum
Opened in 1968 and run by the Orkney Islands Council, the Orkney Museum in Kirkwall, Orkney, Scotland, formerly known as Tankerness House Museum, chronicles the history of the Orkney Islands from the Stone Age through the Picts and Vikings to the present.
Highland Park Whisky Distillery
If you love whiskey, learning the history of it and how it’s made, take a trip to the Highland Park Whiskey Distillery. A 18th century, malt-whiskey distillery, you’ll find out all about the drink with a knowledgeable guide.
St. Magnus Cathedral
St. Magnus Cathedral, also known as the "Light in the North," was built in 1137 by the Viking earl Rognvald in memory of his uncle St. Magnus, who was crucified in Kirkwall, the main city of the Orkney Islands.
Stornoway, Isle of Lewis
DAY 5
The main town in the Lewis and Harris island just off of Scotland, Stornoway has a small population of just under 7,000 people; however, despite this, it’s still the largest town in the Outer Hebrides. A beautiful town that’s full of charm and quaint attractions, such as the Lews Castle, Stornoway Harbour and Stornoway Waterwheel, it makes for a wonderful day of exploring.
Things to do in Stornoway, Isle of Lewis:
Lews Castle
Built in the 19th century, this Victorian era castle is an iconic landmark in Stornoway. Originally home to Sir James Mathson, this beautiful building overlooks the harbour and now offers accommodation for those visiting the town, alongside a museum and a cafe.
Stornoway Harbour
Alternatively, if you’re looking for a more relaxing activity, you can wander around Stornoway Harbour - a natural harbour that’s home to a small fishing fleet, coast guard and lifeboat station and a port that caters for ferries and other ships. At the heart of the town, it’s open all day, year-round.
Stornoway Waterwheel
A historic feature of the town, the Stornoway Waterwheel has been in the area for over 100 years. Previously attached to Latta’s Mill which was burnt down in the late 19th century, it’s situated near Lews Castle.
Dublin
DAY 7
Home to Ireland's busiest port, Dublin is the perfect city for quintessentially Irish attractions. Explore the iconic birthplace of Guinness at the Guinness Storehouse, where you can learn how it's made and have a taste for yourself. A walk will then take you to St Patrick's Cathedral, and March's Library which hosts over 20,000 rare books as well as exhibitions throughout the year. Families and kids will also love the numerous lush parks throughout the city to enjoy the great outdoors.
Things to do in Dublin:
Guinness Storehouse
One of the most popular attractions in Dublin is the Guinness Storehouse. The moment you step foot in this incredible attraction and brewery you’ll be greeted by the rich smell of the roasting barley and malt. Spend your time there learning about the fascinating history, including how Arthur Guinness signed a 9,000 year lease and the adverts and merchandise they have created throughout the years. At the end of the self-guided tour you can head to the sky bar for a taste of it.
Kilmainham Gaol
Former jail Kilmainham Gaol is located in Kilmainham, Dublin The Office of Public Works, a department of the Irish government, currently manages it as a museum. On the UK government's instructions, several Irish revolutionaries, including the organisers of the 1916 Easter Rising, were imprisoned and executed there. A fascinating attraction, it’s just outside the city and is worth a visit during your time in Dublin.
Trinity College Dublin
One of the world’s oldest universities, dating back to 1592, Trinity College Dublin spans an incredible 47 acres. Situated in the heart of Dublin, this historic university is a must see when in the city due to the scenic architecture. Tours are available around the university, for those that want to learn more about its history.
Cork (Cobh)
DAY 9
As you sail into Cobh, be sure to get out on deck to admire the stunning views of the rugged coastline. As the gateway into the quaint town of Cork, this cruise port has one of the world's largest natural harbours and an abundance of picturesque scenery which you can explore on guided tours. As well as this, you can discover the fascinating maritime history of the town through museums, monuments and galleries.
Things to do in Cork (Cobh):
Cork City Gaol
One of the most iconic and historic landmarks in Cork is the Cork City Gaol. Housed in a beautiful, castle-like building, this 19th century jail has a fascinating history; which you can learn about with a tour of the jail.
Fitzgerald’s Park
A public park in the centre of Cork, located next to the Cork Public Museum, Fitzgerald’s Park lies on the banks of the picturesque River Lee and was opened in 1902. Spanning 12 acres, it’s filled with beautiful flora and fauna, which can be enjoyed throughout the year.
Nano Nagle Place
A tranquil landmark in the centre of Cork, Nano Nagle Place is a restored convent that now houses community, education and spiritual projects. Within the building, you’ll find a museum, walled gardens, a shop and more.
St. Mary's, Isles of Scilly
DAY 10
Famous for stunning views, birdwatching and the world’s smallest football league (2 teams!), the Scilly Isles offer plenty for a day of exploring. In the main hub of St. Mary's you’ll find the Garrison Walls, Star Castle and Old Town, while there’s also chance to head further afield island hopping and taking in the unique sights and wildlife either on scenic walks, snorkelling, boat rides or Tresco Abbey Garden, known for its subtropical plants and flowers from around the world. When you get peckish meanwhile, the local fresh seafood is a must!
St. Peter Port, Guernsey
DAY 11
The capital of Guernsey, St. Peter Port is the place to go if you want to experience life on the second largest Channel Island. Soak up the Mediterranean feel as you explore the cobbled streets and quaint shops, stopping in Market Square to enjoy a drink or a bite to eat. Head to Castle Cornet for a spectacular view over the town or visit the Guernsey Museum & Art Gallery to dive into the island's history.
Things to do in St. Peter Port, Guernsey:
Castle Cornet
Castle Cornet, also known as Cornet Rock or Castle Rock, is a large island castle in Guernsey and a historic tidal island. It was crucial for both the island's defences and the defence of the roadstead, and was integrated into one of the breakwaters of St. Peter Port's port, the principal harbour of Guernsey, in 1859.
Guernsey Tapestry Gallery
The Bailiwick of Guernsey Millennium Tapestry, a community-wide undertaking, is displayed in the Guernsey Tapestry Gallery. Ten embroidered canvas panels, each representing a century, depict 1000 years of local history. The project's original goals were to serve as a permanent remembrance of the Millennium festivities, include the whole community, and inspire people to learn more about the history of the island.
Victor Hugo House
Victor Hugo resided in 38 Hauteville House in St. Peter Port, Guernsey, while he was living in exile from France. Hugo's descendants Jeanne, Jean, Marguerite, and François presented the home to the City of Paris in March 1927, the hundredth year of Romanticism.
Honfleur
DAY 11
On the south side of the mouth of the river Seine from Le Havre, Honfleur is a historic Normandy town boasting picturesque 18th-century houses, Mediaeval architecture and an idyllic harbour.