Rotterdam Mini Cruise from Tilbury, 12 August 2019 (2 nights)

Ship:
Marco Polo
Line:
Cruise and Maritime
Depart Date:
12th August 2019
Duration:
2 nights | View itinerary
Customer Rating:
View 166 reviews
Cruise Type:
Cruise Only

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Holiday Features

  • Waldorf and Marco's restaurant
  • Ensuite cabin accommodation
  • Meals onboard in both formal and relaxed restaurants
  • Afternoon teas and late night snacks
  • Fitness centre / Gymnasium
  • Library, Shopping Boutiques & Card Room
  • Pool and Jacuzzis
  • Wellness centre
  • High quality evening entertainment
  • All Port taxes
  • Informative Guest Lecture Programme
Marco Polo - Adult only, Intimate, 800 Guests.
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Cruise itinerary

Day Port Due Depart
1 London Tilbury
London Tilbury
The International Cruise Terminal at Tilbury in Essex is conveniently situated by the River Thames just 25 miles east of London and 7 miles from junction 31 of the M25.
2 Rotterdam AM PM
3 Newcastle PM

Cabins on the Marco Polo

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Customer reviews for Marco Polo

  • Marco Polo
  • Cruise and Maritime
  • 12 Sep 2019

I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.

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  • Marco Polo
  • Cruise and Maritime
  • 06 Sep 2019

Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.

  • Marco Polo
  • Cruise and Maritime
  • 30 Aug 2019

Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!

Alternative Cruises on Marco Polo

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Terms and Conditions

All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.

Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.

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