All guests and crew will be required to follow the latest government guidance at the time of sailing, which may include the wearing of face masks. During the initial ‘Welcome Back’ sailings, we expect masks will need to be worn in areas of the ship where social distancing is not possible. When this is the case, only actual medical standard face masks are to be worn, rather than face shields and or forms of face coverings. However, it is understood that not everyone is able to wear a face mask on medical grounds. If this is the case, you will need to provide a letter from your GP to confirm your exemption ahead of your cruise. This will enable Fred. Olsen to make sure you, and those around you, stay safe and healthy during your holiday with us. In this case, you will be provided with a card that you will be asked to carry with you at all times to confirm that you are exempt from wearing a face covering.
Onboard the fleet, Fred. Olsen have adopted cleanliness protocols approved by hospitals, including a sanitation team who will rigorously and frequently clean all surfaces in all areas across the ship with antiviral equipment. Audits will be carried out regularly by a Sanitation Officer, using UV and swab testing for the most accurate results. To ensure this standard is maintained, crew will receive industry-approved training. This thorough cleaning process will also be carried out in your cabin each day, with a further deep cleaning taking place between cruises.
By adapting their onboard experience, including capacity at venues and restaurants, Fred. Olsen can ensure a memorable yet safe cruise holiday for all their guests.
Medical centres onboard are managed by experienced doctors and nurses, using processes developed by Public Health England to treat guests with symptoms onboard and onshore.
To ensure a high level of cleanliness is maintained, crew will receive industry-approved training on COVID-19 protocols. Staff are also subject to preboarding and regular testing once onboard.