Good evening, we have expert advice,
best prices & exclusive cruise deals
on the widest selection of cruises
online... about Iglu.
Enter Cruise ID
Expert Advice and Booking
0203 848 3600
We're Closed

When will I receive my paperwork?

Upon completing your reservation with us, you will be sent an Iglu.com Booking Acknowledgment. This is sent by email within 24 hours. We are happy to post a copy upon request. The Booking Acknowledgment confirms the details of the holiday as discussed and that we have instructed the appropriate cruise line to complete the booking.
We will then send an invoice confirmation from the tour operator within two weeks. All holiday details are subject to the cruise line issuing this invoice. It is evidence of your contract with the tour operator. Please keep this safe.

Tickets are issued about two weeks before travel, we normally send them out a few days prior to travel.

Please check the invoice and ticket types section for more information to what type to expect.

Search FAQs

Send a Question


Phone: 0203 696 9453
Email: customercarecruise@iglu.com
Tweet us: twitter.com/iglucruise

Book with Confidence

We are ATOL Holders and members of ABTA for your financial protection.

Iglu Cruise 10 years
Search Cruises
Your Shortlist

You do not currently have any cruises in your shortlist.

What our customers say

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

(January 2018)

"Please pass my thanks to everybody at Iglu, we have booked cruises at many other Companies but the service provided by Iglu was a level above the rest, so we shall be back to book another Cruise towards the end of next year."

Brian P
(December 2017)

Read more feedback