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What should I be looking for on my Cruise Line Confirmation Invoice?

Our team will have checked any Confirmation Invoice issued by the Cruise Line to ensure that the details match those on your Iglu Booking Confirmation. Please double check that all passenger details and names are as per their passports, and that the holiday details including travel arrangements are as discussed at time of booking and as you expected.

If you see a difference in the total price of the booking or balance due date, between the Cruise Line Invoice and the Iglu.com Booking Confirmation, please do not worry. This is because any discounts we provide do not show with the Cruise Line and the dates will differ because we need to collect all money from you, in advance of us paying the Cruise Line.

If you have booked a Fly Cruise Package Holiday with us, you will only receive the Iglu.com Booking Confirmation, as we are your Tour Operator.

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Email: customercarecruise@iglu.com
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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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