0203 848 3600

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The balance due date on my Iglu Booking Confirmation and Cruise Line Invoice do not match.

In order to simplify matters for our customers, we require all balances to be paid at least 13 weeks prior to travel.

This is because some Cruise Lines require the final balance this far in advance, while others require it closer to the date of travel.

This gives us an appropriate amount of time to ensure that we have collected the full balance owed to pass to the Cruise Line when they require it.

Please remember that balances must be paid to Iglu.com and not the Cruise Line directly.

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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