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The balance due date on my Booking Acknowledgement and cruise line invoice do not match.

In order to simplify matters for our customers, we require all balances to be paid at least 13 weeks prior to travel. This is because some cruise lines require the money this far in advance. Others require it closer to the date of travel. This gives us an appropriate amount of time to ensure that we have the money to pass to the cruise company when they require it.
 
Please remember that balances must be paid to Iglu.com and not the cruise line directly.

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Phone: 0203 696 9453
Email: customercarecruise@iglu.com
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What our customers say


"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

Ethel
(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

Michael
(January 2018)


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