02038483600
Good morning, we have expert advice,
best prices & exclusive cruise deals
on the widest selection of cruises
online... about Iglu.
Enter Cruise ID
Expert Advice and Booking
0203 848 3600
We're Open

I need to cancel my cruise. Can I get a full refund?

In the first instance, please let us know in writing that you need to cancel by contacting customercare@iglu.com .
 
We will be able to provide you a quote for cancelling. Please note, as a minimum, the cruise line will retain your deposit and Iglu.com will apply a £25pp charge. If you are within 17 weeks of travel, the cancellation cost may be higher. Please refer to the operator's terms and conditions (linked to from your Booking Acknowledgement) for more information.



We recommend that you purchase appropriate insurance that offers cover for cancellation should you be unable to travel.

Search FAQs

Send a Question

Contact

Phone: 0203 696 9453
Email: customercarecruise@iglu.com
Tweet us: twitter.com/iglucruise

Book with Confidence

We are ATOL Holders and members of ABTA for your financial protection.


Iglu Cruise 10 years
Search Cruises
Your Shortlist

You do not currently have any cruises in your shortlist.


What our customers say

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

Michael
(January 2018)


"Please pass my thanks to everybody at Iglu, we have booked cruises at many other Companies but the service provided by Iglu was a level above the rest, so we shall be back to book another Cruise towards the end of next year."

Brian P
(December 2017)


Read more feedback