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How is my luggage taken on board?

Cruise Only Passengers
When you arrive at the Cruise Terminal, you will be directed to the baggage handlers, who will take your bags from you. If you have not already attached the correct bag tags to your luggage, please ask them to help. Your luggage will then be taken to your cabin  for delivery later that day.

Fly-cruise passengers
Once you get off your flight, you will usually have to reclaim your own luggage from the carousel, before heading through Passport Control and in to the Arrivals Hall. If you have transfers included*, you should find a cruise line rep there to direct you to your transfer. On arrival at the Cruise Terminal, you will either have to take your luggage to the baggage handlers yourself, or it will be taken to them on the vehicle. Again, please ensure it is correctly labelled. From here your bags will be taken directly to your stateroom.

Pre-cruise hotel stays can sometimes be the exception to this together with embarkation in some US ports.

*If you have a Fly Cruise package through Iglu, your documentation will show if you have transfers included, and any details required.

Carry-On Bags
We recommend that you pack any boarding documentation such as e-tickets, passports, visas, travel insurance etc plus any required medication in your carry-on bag. It is also a good idea to pack anything you might need upon boarding, such as change of clothes, or swim suit/shorts. That way you don't have to wait for your luggage to arrive in your stateroom, which may not happen until late afternoon.

Any carry-on luggage must be able to fit through the x-ray screening machines. These machines vary in size from port to port, however generally they are similar to those found at airport security check points.

Guests wishing to carry their luggage with them during boarding should note that their stateroom may not be immediately available to store this carry-on luggage.

Cruise Only Passengers

When you arrive at the Cruise Terminal, you will be directed to the baggage handlers, who will take your bags from you. If you have not already attached the correct bag tags to your luggage, please ask them to help. Your luggage will then be taken to your cabin  for delivery later that day.

Fly-cruise passengers
Once you get off your flight, you will usually have to reclaim your own luggage from the carousel, before heading through Passport Control and in to the Arrivals Hall. If you have transfers included*, you should find a cruise line rep there to direct you to your transfer. On arrival at the Cruise Terminal, you will either have to take your luggage to the baggage handlers yourself, or it will be taken to them on the vehicle. Again, please ensure it is correctly labelled. From here your bags will be taken directly to your stateroom.

Pre-cruise hotel stays can sometimes be the exception to this together with embarkation in some US ports.

*If you have a Fly Cruise package through Iglu, your documentation will show if you have transfers included, and any details required.

Carry-On Bags
We recommend that you pack any boarding documentation such as e-tickets, passports, visas, travel insurance etc plus any required medication in your carry-on bag. It is also a good idea to pack anything you might need upon boarding, such as change of clothes, or swim suit/shorts. That way you don't have to wait for your luggage to arrive in your stateroom, which may not happen until late afternoon.

Any carry-on luggage must be able to fit through the x-ray screening machines. These machines vary in size from port to port, however generally they are similar to those found at airport security check points.

Guests wishing to carry their luggage with them during boarding should note that their stateroom may not be immediately available to store this carry-on luggage.

Cruise Only Passengers

When you arrive at the Cruise Terminal, you will be directed to the baggage handlers, who will take your bags from you. If you have not already attached the correct bag tags to your luggage, please ask them to help. Your luggage will then be taken to your cabin  for delivery later that day.

Fly-cruise passengers
Once you get off your flight, you will usually have to reclaim your own luggage from the carousel, before heading through Passport Control and in to the Arrivals Hall. If you have transfers included*, you should find a cruise line rep there to direct you to your transfer. On arrival at the Cruise Terminal, you will either have to take your luggage to the baggage handlers yourself, or it will be taken to them on the vehicle. Again, please ensure it is correctly labelled. From here your bags will be taken directly to your stateroom.

Pre-cruise hotel stays can sometimes be the exception to this together with embarkation in some US ports.

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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