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How do I make purchases onboard?

All the cruiselines operate a cashless system.

You will be required to register a payment card before your travel.

Everytime you make a purchase onboard, you will hand over a card issued by the ship. Your purchase will be added to your account. 

Just prior to the end of the cruise, you will be presented with an itemised bill. Any concerns about the items listed should be raised with the Purser's office.

The bill will be settled against the payment card provided at check-in unless you wish to present the Purser's office with alternative means.

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Phone: 0203 696 9453
Email: customercarecruise@iglu.com
Tweet us: twitter.com/iglucruise

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What our customers say


"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

Ethel
(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

Michael
(January 2018)


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