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How do I make purchases onboard?

All the cruiselines operate a cashless system.

You will be required to register a payment card before your travel.

Everytime you make a purchase onboard, you will hand over a card issued by the ship. Your purchase will be added to your account. 

Just prior to the end of the cruise, you will be presented with an itemised bill. Any concerns about the items listed should be raised with the Purser's office.

The bill will be settled against the payment card provided at check-in unless you wish to present the Purser's office with alternative means.

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Contact

Phone: 0203 696 9453
Email: customercarecruise@iglu.com
Tweet us: twitter.com/iglucruise

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We are ATOL Holders and members of ABTA for your financial protection.


Iglu Cruise 10 years
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What our customers say

"Please pass my thanks to everybody at Iglu, we have booked cruises at many other Companies but the service provided by Iglu was a level above the rest, so we shall be back to book another Cruise towards the end of next year."

Brian P
(December 2017)

"I can safely say Iglu has been the best holiday agency I have ever used. Your customer care both pre and post cruise has been second to none. I will definitely use you again and recommend to family and friends. Thank you once again"

Anna
(October 2017)


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