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How can I pay my balance?

You can pay for your balance in the following ways

Bank Transfer
Cheque
Direct Debit scheme which can be accessed online

Cheques (Sterling only) can be sent to the following address:
Accounts
Iglu.com Ltd
165 The Broadway
London
SW19 1NE
Please mark your Iglu.com booking reference on the back and allow adequate time for payment to clear.
We are happy to accept bank transfers. Details available from our Customer Care team upon request.

If you have any difficulty paying by the balance date, please contact our Customer Care team as soon as possible.


Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.

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Phone: 0203 696 9453
Email: customercarecruise@iglu.com
Tweet us: twitter.com/iglucruise

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What our customers say


"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

Ethel
(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

Michael
(January 2018)


Read more feedback