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Can I make an amendment to my booking?

We can ask the Cruise Line or other Supplier about making an amendment. Based on certain fares having been booked with a Cruise Line, you may not be allowed to make changes to a booking.

Name changes may not be possible at any time, but unlikely once you are nearer to the sailing date, or if flights have been ticketed, which can then result in charges or even cancellation/rebook of flights.

Where amendments to your booking are permitted by the Cruise Line or Supplier, Iglu.com reserve the right to charge a £25.00 Amendment Fee per person, in addition to any charges levied by the Cruise Line or Supplier.

Confirmation of the change/s required and acceptance of any charges should be provided in writing.

Please contact our Customer Care team using the Contact Us form below:


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Phone: 0203 696 9453
Email: customercarecruise@iglu.com
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What our customers say

"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

(February 2019)

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