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Emerald Star Reviews

A great range of Emerald Star reviews written by our customers. To write your own Emerald Star review click the link on the right.
Average rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6 (from 1 reviews)

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Latest Emerald Star Reviews

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User Rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6
Date: 18 Oct 2018
Summary:  The boat was excellent, as was the service and food. Emerald staff and tours , I have nothing but praise for as it was all excellently organised but the staff back here in admin are something to be more organised. Not happy with the flights they gave us, luggage delayed and hotel in Bucharest, whilst excellent gave no help when luggage again went astray. Emerald rep on site was apparently poor..There is more choice on bigger cruise ships but horses for courses, pick carefully. Wont rush back to river cruising but Emerald are in the ok category. .
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"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

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(March 2019)

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(February 2019)


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