What is cruise date flexibility?
For Guests booked on summer 2021 UK Disney Magic at Sea sailings, Cruise Date Flexibility allows you to change your sail date up to 7 days prior to your cruise.
Do all reservations qualify for cruise date flexibility?
All reservations booked on summer 2021 UK Disney Magic at Sea sailings qualify for Cruise Date Flexibility.
I used Future Cruise Credit funds to pay for my reservation. Can I still take advantage of Cruise Date Flexibility?
Yes. Standard prevailing rates apply and you are responsible for any balance due after the reservation has been modified and your Future Cruise Credit has been applied. Future Cruise Credits are subject to select Disney Wish block-out dates.
Can I change my sail date to any sailing?
If you wish to change your sail date using the Cruise Date Flexibility option, you must move to a future sailing that commences prior to September 30, 2022. You will be unable to return to your original sail date once your reservation has been changed.
What is the Flexible Refund Policy?
Booked Guests with COVID-19-related health concerns (symptoms or exposure) can receive a full refund in their original form of payment without Disney-imposed cancellation fees or apply their cruise fare toward a future sail date within 14 days of sailing.
What COVID-19-related health concerns qualify for a full refund?
Qualifying scenarios include Guests who in the previous 14 days:
Have symptoms of COVID-19
Have a temperature of 100.4°F or greater
Have had known exposure to a person with COVID-19 within the previous 14 days
Have tested positive for COVID-19
What if someone in my sailing party has a qualifying scenario within 14 days and I do not call to change or cancel my cruise?
If you experience one or more of the qualifying scenarios on the day of embarkation, you will not be able to sail and will receive a full refund without Disney-imposed cancellation fees.
Do I need to provide proof of my COVID-19-related health concern?
No. If you or anyone in your sailing party experiences a qualifying COVID-19 health scenario within 14 days prior to your sailing, you can contact Disney Cruise Line to change your sail date or request a full refund.