0203 848 3600

Over 1.5 Million Happy Cruise Customers

9 out of 10 Rated Excellent
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02038483600
97% of our customers give us good ratings (29763 reviews)
Date Product Score Comment
08-May-2019

Treasures of the Mediterranean & 7 Nt Majorca Stay cruise on Marella Dream.

I have never booked a holiday by phone before always in a travel agency the agent was very nice on the phone and made it easy

08-May-2019

Norwegian Fjords with Marco Pierre White cruise on Britannia.

Very informative about your cruises. Friendly.

07-May-2019

Spain & Portugal from Southampton cruise on Iona.

The young man who dealt with me was extremely helpful and very friendly which immediately put me at my ease and he answered my many queries with patience .
It is the first time I have booked a holiday like this rather than going to a travel agent so I was really nervous, but a friend recommended you as she had used you and was very pleased with the service .

07-May-2019

Atlantic Coast & Iberia from Southampton cruise on Queen Victoria.

she explained my options very well,and yes i would use Iglu again

07-May-2019

Cosmopolitan Classics & 4 Nt Majorca Stay cruise on Marella Discovery.

We had a good experience in booking our cruise. the staff worked hard to offer alternatives.

07-May-2019

Cannes, Livorno & Naples from Malta cruise on Oceana.

Very efficient and polite

07-May-2019

Sail Three Seas & 3 Nt Dubrovnik Stay cruise on Marella Celebration.

Professional, helpful and friendly staff made booking a cruise quick and easy

07-May-2019

Spain & the Channel Isles from So'ton cruise on Britannia.

Iglu has now become my 1st choice when booking cruises. I cannot fault the ease of booking via the online portal & the customer service is excellent either via email or telephone if you need to clarify anything.

07-May-2019

Western Mediterranean from Southampton cruise on Britannia.

Answered phone promptly.

07-May-2019

Western Mediterranean from Southampton cruise on Aurora.

We had been trying to decide which cruise to go on for some time that suited our time slot for holidaying. Having decided which one we then had to look at what was on offer as regards price and Iglu came out on top. Then the experience of booking was so fantastically easy. We had to check with them an item that was not on the printable booking confirmation of which they so very quickly replied to answer our question. We feel assured that should we need anything again that the staff is there to help us.

06-May-2019

Northern European Cities from Southampton cruise on Iona.

Helpful member of staff, really listened and patient. Explained everything.

06-May-2019

Norwegian Fjords from Southampton cruise on Ventura.

I dealt with David . He was very efficient and helpful.This is our first cruise and he gave us good advice and emailed me several times with answers to my questions as well as telephone advice.

06-May-2019

Essential Vietnam & Cambodia cruise on La Marguerite.

The TA was very helpful, patient and reliably called me back exactly when he stated.

06-May-2019

Norway & Fjords from Southampton cruise on Iona.

Friendly advice, great explanation of the offer that we were booking.

06-May-2019

Adriatic Splendours from Naples cruise on Marella Explorer 2.

Good customer service

05-May-2019

Grand No Fly Caribbean from Southampton cruise on Ventura.

So far so good but will be more able to say after the cruise thought the parking at Southampton was a bit steep and not really sure about the onboard cash why not just deduct the cost of the cruise .

05-May-2019

Canary Isles and Madeira from So'ton cruise on Aurora.

Brilliant service from Annette in sorting out our bookings with P n O so good in fact we have booked another cruise with her and really appreciated her excellent working knowledge of both the ship and cabin locations. A delight to deal with after a rather poor experience direct with P and O .

05-May-2019

Summer Fjordland from Tilbury cruise on Columbus.

Booking team were very helpful and cooperative in trying to work out the best combination of cabins to accommodate our party.

05-May-2019

Spain, Portugal & Canaries from Southampton cruise on Celebrity Silhouette.

Excellent service. Sarah Savage is a brilliant agent

04-May-2019

Journey to Jordan from Naples to Aqaba cruise on Marella Discovery.

Great service would highly recommend. Mike dealt with my enquiry quickly and efficiently

04-May-2019

Portugal & Spain from Southampton cruise on Anthem of the Seas.

First class service looked for my best deal for my family and listens to what I was
Looking for

04-May-2019

Grand No Fly Caribbean from Southampton cruise on Ventura.

Definitely have used before excellent service, the lady Danielle was superb!!!

04-May-2019

Mediterranean from Venice cruise on MSC Magnifica.

Helpful and informative, not a first-time user and not going to be for the last time, would highly recommend to family and friends.

04-May-2019

Flavours of the Caribbean & 7 Nt Jamaica Stay cruise on Marella Discovery 2.

Yes it was very good.

04-May-2019

Greek Isles & Italy from Rome cruise on Norwegian Getaway.

They found the best cabin got us some extra perks and explained every clearly

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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