0203 848 3600

Over 1.5 Million Happy Cruise Customers

9 out of 10 Rated Excellent
ATOL Protected
02038483600
97% of our customers give us good ratings (29122 reviews)
Date Product Score Comment
23-Dec-2018

Norwegian Fjords from Southampton cruise on Sapphire Princess.

Excellent. And efficient

23-Dec-2018

Springtime Fjords from Southampton cruise on Azura.

They were helpful, not pushy.
Provided information that we required

23-Dec-2018

Eastern Caribbean from Barbados cruise on Britannia.

Very Informative, helpful and knowledgeable. Was very polite and friendly.

22-Dec-2018

Festive Ireland & Party cruise from Bristol cruise on Marco Polo.

Quick and efficient. Answered phone when I called.

18-Dec-2018

Italy, Monaco & France from Malta cruise on Oceana.

Person who dealt with it all Seb was very good. Also Kathryn

Our response:
Thank you for the wonderful feedback of your time with Seb and Kathryn.

17-Dec-2018

Christmas & New Year Caribbean Discovery from St. Lucia cruise on MSC Preziosa.

Excelent member of staff. very frendley.

Our response:
Thank you for the wonderful feedback.

17-Dec-2018

Caribbean Cocktail & Azores - Jamaica to London Tilbury cruise on Magellan.

Good service and customer care

Our response:
Thank you very much for your review. Our team strive to offer a easy and helpful service.

16-Dec-2018

Eastern Caribbean from Barbados cruise on Azura.

Due to unforeseen circumstances we had to cancel our cruise but Paulo sorted a new cruise for us sorting out all our problems.A definite 5 star service. Thanks again.

16-Dec-2018

Central Mediterranean from Southampton cruise on Queen Victoria.

Carmel was brill. Made sure that we got the best deal possible.

14-Dec-2018

Dubai & Emirates to Valletta, Malta cruise on Oceana.

yes

14-Dec-2018

Norwegian Fjords from Southampton cruise on Celebrity Silhouette.

Effective marketing email prompted me to enquire, the initial quote was a higher than I had been quoted by a competitor, after speaking to her manager, Hannah arranged to match the price - it always pays to shop around!
Efficient service throughout purchase

14-Dec-2018

Baltic Capitals from Southampton cruise on Queen Victoria.

fine

13-Dec-2018

Summer Norwegian Fjords from Southampton cruise on Ventura.

TA was very pleasant, helpful and patient. I was very pleased with the cabin booking that he suggested. Would have no hesitation in booking with him again in the future.

13-Dec-2018

Scandinavia & Russia from Southampton cruise on Celebrity Silhouette.

After callback from iglu, booking was simple and straight forward.

11-Dec-2018

Canarian Flavours from Santa Cruz cruise on Marella Dream.

Quick reply to my to queries. Both Sarah and Elise are very pleasant and easy to talk to. Booking my cruise is easy and quick.
Will booked again in the future .

09-Dec-2018

Eastern Caribbean from Barbados cruise on Britannia.

Robin was very helpful, and pleasant.

Our response:
Thank you very much for such a wonderful review.

09-Dec-2018

United Arab Emirates, Oman & Abu Dhabi cruise on Oceana.

Excellent service clearly explained what we were getting from our cruise

Our response:
Thank you very much for your review. Our team do their best to offer an easy and helpful booking process.

09-Dec-2018

Spain, Portugal & France from Newcastle cruise on Balmoral.

Very helpful

Our response:
Thank you very much for your review.

08-Dec-2018

Icelandic Adventure from Rosyth cruise on Balmoral.

Excellent service, friendly and helpul

Our response:
Many thanks for your feedback. Our team do their best to offer an easy and helpful booking process.

08-Dec-2018

Canada New England from New York cruise on Queen Mary 2.

Listened to my needs

Our response:
Huge thanks for your review. It is a pleasure to arrange your holiday and happy to help.

08-Dec-2018

Seven Shores & Paradise Islands from Barbados cruise on Marella Explorer 2.

We are still waiting for a booking issue to be resolved. Nothing rectified so far.

Our response:
Thank you for your comments. We are sorry for the delay in responding to your query. I understand our team have since emailed you outlining the details of your package.

07-Dec-2018

Eastern Caribbean from Barbados cruise on Britannia.

Extremely helpful and friendly

Our response:
Many thanks for your great review. We are so pleased that we can help to create such an amazing experience.

07-Dec-2018

Norwegian Fjords from Southampton cruise on Ventura.

Web page easy to use and price was very goos

Our response:
Thank you very much for your review. We are always looking to improve our service, and we are so glad our online portal was so easy to use.

07-Dec-2018

Christmas Market & Festive Getaway cruise on Columbus.

Easy purchase from a knowledgeable and pleasant representative. Used IGLU a few times now and always a good experience.

Our response:
Many thanks for your great review. It is our pleasure that we can continue to assist you with your holiday bookings.

07-Dec-2018

Italy, France & the Balearic Islands from Genoa cruise on MSC Fantasia.

Friendly cooperative helpful

Our response:
Thank you very much for your positive comments

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What our customers say


"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

Ethel
(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

Michael
(January 2018)


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