0203 848 3600

Over 1.5 Million Happy Cruise Customers

9 out of 10 Rated Excellent
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02038483600
97% of our customers give us good ratings (29390 reviews)
Date Product Score Comment
28-Feb-2019

Canary Islands & Madeira from Tilbury cruise on Columbus.

I have used Iglu many times and their customer service is excellent. They are patient, helpful and make sure all aspects of your booking are covered.

28-Feb-2019

Spain, Portugal & Morocco from Southampton cruise on Independence of the Seas.

I have used Iglu a number of times and they always deliver a fast and efficient service. Emails are received usually by return detailing your booking unlike other agents I have used. All in all an excellent service

27-Feb-2019

Canaries Adventure from Southampton cruise on Independence of the Seas.

Very professional and knowledgeable advisor, no pressure attitude and very helpful

27-Feb-2019

Bank Holiday Spain & France from So'ton cruise on Sapphire Princess.

The advisor was very pleasant and very helpful. Booked the cruise the same day with his help and advice.

27-Feb-2019

Grand Caribbean Discovery From Barbados cruise on MSC Preziosa.

Listened well to my questions about the cruise we wanted to book. He was so helpful and gave us a discount on top of the online published price.

27-Feb-2019

Caribbean Transatlantic from Ft Lauderdale cruise on Independence of the Seas.

Easy to understand what was offered. Very professional and knowledgeable.

27-Feb-2019

Bermuda & Caribbean from Cape Liberty cruise on Anthem of the Seas.

Very professional and had all the facts at hand

27-Feb-2019

British Isles (with Kirkwall) from So'ton cruise on Crown Princess.

I would certainly book with Iglu again. This is my second booking already this year. The staff are always very helpful with advice and making sure I get the best deal available.

27-Feb-2019

Canaries Adventure from Southampton cruise on Independence of the Seas.

I spoke with Farouk who was a most pleasant character and very helpful. It was primarily his friendliness and knowledge of cruising which made myself, wife and two friends decide to use Iglu to organise our holiday - Many thanks.

26-Feb-2019

Belgium & Guernsey Break from So'ton cruise on Ventura.

I had the email confirmation come through and it contained errors. I have filled in the online form twice and spoken to a member of the team and this is still not resolved. Very disappointed as I feel that now the money has been received the company do not care.

26-Feb-2019

Island Discovery from Naples cruise on Marella Discovery 2.

Top notch second time of booking with Iglu.

26-Feb-2019

Canary Islands, Madeira & Portugal from Southampton cruise on Ventura.

We always book our cruise through iglu... They have never let us down and provide great advise.

26-Feb-2019

Canarian Flavours & 7 Nt Tenerife Stay cruise on Marella Explorer.

Great service from the adviser and very easy to book. I was even advised of a further saving the next day after booking. Brilliant

26-Feb-2019

Eastern Caribbean from Barbados cruise on Azura.

Terry, was excellent he explained in detail about the cruise deal, what we would receive on the cruise, was very thorough when I asked him to look into the cabins with views etc made sure that my family group will be in cabins next to each other, called to ask if I need any further information about our cruise deal, he also pointed out the deals we would receive in our cruise package, he was very thorough I would recommend Iglu cruise to friends and family.

25-Feb-2019

The Black Sea & Greek Islands from Athens cruise on MV Aegean Odyssey.

All of my questions were answered very efficiently by Stuart.

25-Feb-2019

Western Mediterranean from Barcelona cruise on Norwegian Epic.

I only booked the cruise because it was the right deal at the right time, the lady who served me was rather off which was disappointing given I was spending c£5500 with her and I knew exactly what I wanted to book so the input form her was minimal

25-Feb-2019

Spring Hamburg, Oslo & Bruges from So'ton cruise on Independence of the Seas.

Kia was so helpful and patient to someone like me who had loads of questions being a newbie to cruising

24-Feb-2019

Summer Royal Sampler from Southampton cruise on Independence of the Seas.

Advisor very pleasant and helpful.Second cruise booking through IGLU

24-Feb-2019

Colourful Coasts from Tenerife cruise on Marella Dream.

Yes

24-Feb-2019

Magic of Spain & 4 Nt Majorca Stay cruise on Marella Discovery 2.

Rosie was very professional, yet friendly, and gave me all the relevant information.

24-Feb-2019

Western Mediterranean from Southampton cruise on Azura.

We have booked with iglu twice before, and the whole experience has always been hassle and stress free.

Very knowledgeable and helpful representatives always do the best they can, are friendly and approachable and I always feel that they put my needs first.

Thanks iglu

24-Feb-2019

Scottish Highlands, Islands and Lochs from Poole cruise on Astoria.

They were honest,made things simple and straightforward, didn’t try to pressure me into buying extras , if I book another cruise I would go through iglu

23-Feb-2019

Mediterranean Gems from Naples cruise on Marella Explorer 2.

I hate surveys. They would have more stars if no survey.

23-Feb-2019

Mediterranean Adventure from Southampton cruise on Explorer of the Seas.

Brad provided a good service by being communicative, helpful and friendly.

23-Feb-2019

Amsterdam, Bruges & Guernsey from So'ton cruise on Ventura.

I needed to book an extra cabin and rearrange passengers.
This was complicated,but your Staff were able to help.
They made several calls to P& O about this.

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What our customers say


"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

Ethel
(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

Michael
(January 2018)


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