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Over 1.5 Million Happy Cruise Customers

{0} out of 10 Rated Excellent
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97% of our customers give us good ratings (30266 reviews)
Date Product Score Comment
13-Aug-2019

Madeira, Spain & Portugal from Southampton cruise on Braemar.

Good reponce

12-Aug-2019

Boston, Broadway & Bermuda from Southampton cruise on Celebrity Silhouette.

Excellent Customer Service , Glen Gill was very good from initial enquiry to booking,and called back to answer my queries quickly,info received on email very promptly,

12-Aug-2019

Caribbean Transatlantic from Barbados cruise on Britannia.

I did not have to wait long until my call was answered. All questions were answered in a knowledgeable and polite manner. Following a second call to Iglu my booking was taken swiftly and the information sent immediately to my email.

12-Aug-2019

Baltic Cities & St. Petersburg from Newcastle cruise on Magellan.

I have dealt with iglu before and would so again as Kerry the person I spoke to was extremely helpful and very efficient

12-Aug-2019

Norway & Fjords from Southampton cruise on Aurora.

everthing went well with the phonecall

12-Aug-2019

Canada & New England from Quebec cruise on Queen Mary 2.

Very helpful

12-Aug-2019

Canary Islands & Portugal from Southampton cruise on Aurora.

Prompt service. Always available. Will use again.

11-Aug-2019

British Isles from Southampton cruise on Regal Princess.

Kevin was friendly and knows his job, put me at ease while I was making the booking.

11-Aug-2019

Mediterranean Cities from Southampton cruise on Independence of the Seas.

The agent (Ed) was helpful in answering our questions and found the cruise we wanted.

11-Aug-2019

Highlights of the Mediterranean from Palma, Majorca cruise on Marella Discovery 2.

Easy to deal with great knowledge of products

11-Aug-2019

French Christmas Market & River Seine from Tilbury cruise on Magellan.

Have used them before and very helpful and efficient

11-Aug-2019

Bermuda, New Orleans & Caribbean from Southampton cruise on Ventura.

Very helpful and friendly service. Looking forward to our cruise.

11-Aug-2019

United Arab Emirates & Oman from Dubai cruise on Oceana.

Handled a cruise cancellation well and the rebooking. Only niggle that’s since occurred to me - £25pp online discount given on original booking not given on rebooking when I had no choice but to phone to sort it out. Having said that I am certain we will use Iglu to book next cruise sometime soon.

10-Aug-2019

Mediterranean from Barcelona cruise on MSC Grandiosa.

Really helpful and knowledgable. Daniel was superb. If the cruise is as good as him we will be in dreamland! Superb service and I can see why I was recommended by my colleague to IgluCruise.

10-Aug-2019

Madeira, Canaries & Portugal from Southampton cruise on Ventura.

Have used iglu for a number of years now. They will always match competitors quotes. Very helpful, efficient staff who know about cruises.

10-Aug-2019

Norway Fjords from Southampton cruise on Queen Victoria.

answered all questions and delivered best price

09-Aug-2019

Spain, Portugal & Guernsey from Southampton cruise on Ventura.

Very good most helpful patient and polite

09-Aug-2019

Madeira, Spain & Portugal from Southampton cruise on Braemar.

Good customer team, Leanne very friendly,helpful

09-Aug-2019

Western Mediterranean from Southampton cruise on Britannia.

The gentleman I spoke to was very very helpful and polite

09-Aug-2019

Grand No-Fly Caribbean from Southampton cruise on Arcadia.

You are always helpful and friendly on the phone however, I sent you a credit voucher on the day I booked and now I am receiving daily requests for the outstanding amount. Rathe annoying.

09-Aug-2019

Norway & Fjords from Southampton cruise on Iona.

Good value for money

08-Aug-2019

Funchal & the Canary Islands from So'ton cruise on Ventura.

Alex was very helpful and competant in booking our cruise .

08-Aug-2019

Highlights of the Mediterranean & 3 Nt Majorca Stay cruise on Marella Discovery.

Stop using feefo. They **** me off

08-Aug-2019

Journey to India from Dubai to Cochin cruise on Marella Discovery.

Nothing at all

08-Aug-2019

Grand No Fly Caribbean from Southampton cruise on Ventura.

They were friendly & very helpful

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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