0203 848 3600

Over 1.5 Million Happy Cruise Customers

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96% of our customers give us good ratings (30550 reviews)
Date Product Score Comment
01-Oct-2019

Easter Colourful Coasts & 4 Nt Tenerife Stay cruise on Marella Explorer.

The service received was excellent all round. James was very knowledgeable and explained everything clearly, broke down all costings etc. This is our first cruise experience so having someone so experienced made booking a very simple process. I would happily recommend Iglu cruises and james.

01-Oct-2019

Tropical Escape from Malaga to Jamaica cruise on Marella Discovery 2.

First class efficient very helpful resulting in a package with everything I needed including the port side cabin and low cost balcony upgrade

01-Oct-2019

Mediterranean from Rome cruise on Jewel of the Seas.

After booking I found my cruise on the ship operator's website £241 cheaper per person (!) for the identical cabin and Iglu did not want to match the price, or give me a better cabin, although they advertise that they do match prices.
Also at the time of booking they do not explain what grades of cabins are available and what grade they give you, so only when you get a confirmation booking you learn what cabin you have and then it is too late to change.

01-Oct-2019

Bermuda from New York with Stay cruise on Carnival Radiance.

Excellent service as usual. Nothing too much trouble and answers all queues.

30-Sep-2019

Northern Cruise Break from Southampton cruise on Oceana.

You could improve by not making mistakes and mixing travellers' birthdays thus preventing access to P&O's website

30-Sep-2019

Iceland & Ireland from Southampton cruise on Celebrity Silhouette.

Very good website , easy to use

29-Sep-2019

Norway & Fjords from Southampton cruise on Iona.

Friendly efficient service as always.

29-Sep-2019

Colourful Coasts from Gran Canaria cruise on Marella Explorer.

Very efficient service, called me back at time I requested and gave me all the information I wanted

29-Sep-2019

Ski holidays in Hotel Arlberg in St Anton.

Helena was extremely helpful and knowledgable.

She gave us plenty of time to make our final decision.

29-Sep-2019

Ancient Affair from Limassol, Cyprus cruise on Marella Dream.

They were very helpful and even managed to knock £2 per person off the online price

29-Sep-2019

Canary Islands & Portugal from Southampton cruise on Iona.

very good and quick

29-Sep-2019

Atlantic Coast & Iberia from Southampton cruise on Oceana.

Personal and friendly service excellent fron
m both Charlie and Ed.

29-Sep-2019

Mediterranean Gems from Naples cruise on Marella Explorer 2.

Very straight forward and easy to book.

28-Sep-2019

Canary Islands & Portugal from Southampton cruise on MSC Magnifica.

Excellent service

28-Sep-2019

Colourful Coasts & 7 Nt Christmas Tenerife Stay cruise on Marella Explorer.

customer service very efficient

27-Sep-2019

Canary Islands & Portugal from Southampton cruise on Iona.

Listened to my requests and helped with my decision on what cruise to choose

27-Sep-2019

Colours of the Far East from Bangkok, Thailand cruise on Marella Discovery.

Al the staff I spoke to were very friendly and helpful.

27-Sep-2019

German Waterways from Dover cruise on Boudicca.

I always find the service excellent, efficient, polite, and the deals are up there with the best.

27-Sep-2019

Luxury French & Spanish Sojourn from Southampton cruise on Marina.

Jason researched exactly what was included in the offer which had been advertised on the Planet Cruise tv programme. Came back to us promptly with all the information we needed to make an informed decision about the cruise. We went ahead and booked the cruise with Jason.

27-Sep-2019

Baltics & St Petersburg from Newcastle cruise on Balmoral.

East to talk to

27-Sep-2019

Canarian Flavours from Gran Canaria cruise on Marella Explorer.

Excellent customer service by Paul when we needed to postpone our cruise

27-Sep-2019

British Isles Discovery from Tilbury cruise on Columbus.

the lady that i spoke to was very helpful and friendly. helped me sort some things out.

27-Sep-2019

Spain & Portugal from Southampton cruise on Celebrity Silhouette.

Very Helpfull in arranging our cruise and very prompt.

27-Sep-2019

Norwegian Fjords from Southampton cruise on Queen Victoria.

Overall efficiency, attention to detail and general customer handling were of a very high standard.

27-Sep-2019

Aegean Titans from Limassol, Cyprus cruise on Marella Dream.

Still waiting call back!!!!!

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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