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97% of our customers give us good ratings (29245 reviews)
Date Product Score Comment
05-Feb-2019

Caribbean Transatlantic from Barbados cruise on Azura.

It was a very efficient service from someone who was knowledgeable about what I wanted and pleasant about doing it.

05-Feb-2019

Norwegian Fjords from Southampton cruise on Sapphire Princess.

Stress free booking process. Very helpful staff (Scott). Went without a hitch. Would recommend using again.

05-Feb-2019

Italy & France from Malta cruise on Oceana.

I dealt with a lovely lady who gave me a good deal on the cruise i had been looking at on line. Very helpful and pleasant. Going through all the details and answering all my questions

04-Feb-2019

Western Mediterranean from Southampton cruise on Oriana.

good service and little extra discounts compared with other cruise agents

04-Feb-2019

European Gems cruise on Travelmarvel Jewel.

We were interested in two cruises and were sent lots of info from Paul to help us decide. Very good friendly service.

04-Feb-2019

Norwegian Fjords from Southampton cruise on Ventura.

they were very patient and did'nt try to rush me,understood my requirements, and met them.i have used their services previously and will again

03-Feb-2019

Ski holidays in Hotel Himalaia-Soldeu in Soldeu.

Great knowledge, very personable and efficient.

02-Feb-2019

Central Mediterranean from Southampton cruise on Azura.

always answered all my many questions , thank you

02-Feb-2019

Canarian Flavours & 3 Nt Tenerife Stay cruise on Marella Dream.

Answered the phone quickly, a big plus. My enquiry was dealt with good knowledge from a lady called Sharn ( not sure about the spelling). She didn't keep me hanging on, but phoned me back wit the information I needed and changed an enquiry into a booking.

02-Feb-2019

Aegean Shores & 7 Nt Corfu Stay cruise on Marella Discovery.

Had to leave emails as phone lines busy but they got back to me each time really quickly to resolve any issues.

01-Feb-2019

Canary Islands from Southampton cruise on Sapphire Princess.

Answered all questions, polite, patient, and very knowledgeable,

01-Feb-2019

Adriatic Affair from Dubrovnik cruise on Marella Celebration.

There was nothing that you could fault on their service. It was simple, easy and straightforward. Having not dealt with them before I did not know what to expect,
The follow up from my booking has been very good and overall I found them to be very professional. I would not hesitate to book through them again

01-Feb-2019

Danube Waltz cruise on Viking Prestige.

they made it easy to book, offering alternatives when we could not get the cabins we wanted

01-Feb-2019

Pride of Panama & 7 Nt Jamaica Stay cruise on Marella Discovery 2.

Farook was very quick to respond to my questions and any concerns. Unfortunately did not have the original cruise I wanted but we are now going on a cruise with destinations I have always wanted to visit :). Second time I have used Iglu and will not be the last!

31-Jan-2019

Guernsey, Bruges & Rotterdam from Southampton cruise on Britannia.

I spoke to Kia who gave me some extra information and booked me onto my P & O "Brittania" cruise in no time. I found the website easy to navigate with lots of useful information then a quick call with Kia to finalise, pay and the booking confirmed with an email following shortly afterwards - job done! I found Kia polite, friendly, efficient and professional - a perfect transaction with an Iglu agent as usual. Many Thanks & keep up the great work!

31-Jan-2019

Ski holidays in Hotel Les Aiglons in Chamonix.

Very prompt expert advice

31-Jan-2019

WW II Transatlantic - New York to Southampton cruise on Queen Mary 2.

Very friendly and efficient.

31-Jan-2019

Faroes & Northern Isles from Rosyth cruise on Marco Polo.

Folk on phone were lovely and helpful.Online information is lacking- what is included in your cost?There is no mention of food, that drinks are to be paid for or what else you may pay for in cost.

31-Jan-2019

Spanish Mediterranean from So'ton cruise on Independence of the Seas.

Very clear booking system with all options available. I emailed a question and received an anwser the very next day.

31-Jan-2019

Fjordland Splendour from Poole cruise on Astoria.

Foi rápido e com um agente muito prestavel e conhecedor do seu trabalho

30-Jan-2019

Mediterranean Adventure from Palma, Majorca cruise on Marella Explorer 2.

So far, service excellent.Yas has been helpful and most polite. I put a lot of store b that. Looking forward to this holiday and more to follow

30-Jan-2019

Journey to Arabia from Cochin to Muscat cruise on Marella Discovery.

Efficient, friendly service.... We will be back!

30-Jan-2019

Montenegro & Greece from Venice cruise on Rhapsody of the Seas.

Helen who booked my holiday for me, went beyond all expectations. Well done Thankyou.

30-Jan-2019

Madeira & Canaries with Olly Smith from Southampton cruise on Ventura.

Friendly, helpful service,

30-Jan-2019

Caribbean Transatlantic -Barbados to So'ton cruise on Azura.

I had a quote from TC but they close early so couldn't ring to book rang Iglu as used them before they beat the quote and booked me up within 10 minutes and I didn't even have to pay for the call
very good service

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What our customers say


"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

Ethel
(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

Michael
(January 2018)


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