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100% of our customers give us good ratings (31615 reviews)
Date Product Score Comment
23-Nov-2020

Singapore & Southeast Asia to Tropical Oz & Sydney cruise on Royal Princess.

Excellent service agent very friendly made booking very easy will recommend iglu to friends and relatives looking forward to going on holiday

23-Nov-2020

Easter Canary Islands & Portugal from Southampton cruise on Iona.

Staff professional and very helpful

21-Nov-2020

Antarctica from Buenos Aires cruise on Celebrity Infinity.

Fulfilled call expectations. Friendly, helpful and courteous.

21-Nov-2020

MSC Grand Voyage from Lisbon to Dubai cruise on MSC Virtuosa.

Very impressed with our contact Kevin, he was very knowledgable explaining the details of the cruise we had chosen. Would recommend him and your company.

20-Nov-2020

Norwegian Fjords from Southampton cruise on MSC Magnifica.

Your rep Gill Stark was very very helpful

19-Nov-2020

Spain & Italy from Southampton cruise on Ventura.

fast and efficient

19-Nov-2020

Central Mediterranean from Southampton cruise on Aurora.

Excellent and friendly company

17-Nov-2020

Norwegian Fjords from Southampton cruise on Iona.

Iglu are always a good company to deal with

15-Nov-2020

Baltic Cities from Southampton cruise on Britannia.

Have only used iglu to book a cruise each time everything is explained in great detail that you understand would highly recommend

14-Nov-2020

Canary Islands from Southampton cruise on Ventura.

Very helpful pleasant lady transfered my cruise

13-Nov-2020

Eastern & Western Mediterranean from Malta cruise on Azura.

Everything was great

13-Nov-2020

Spain & Italy from Southampton cruise on Ventura.

After doing my own research and finding the best price. Booking with Iglu was straight forward.
I would have given 5 stars except for the unsolicited phone call i received from Iglu after i had been searching around their web site before making my decision. Only after i had made sure that the call was a genuine sales progress chasing call did i decide to book with them.

13-Nov-2020

Paradise Islands & Tropical Delights from Bridgetown, Barbados cruise on Marella Discovery.

excelent sorting my cruise to next year,

12-Nov-2020

Norwegian Fjords from Southampton cruise on Iona.

Efficient thorough service

12-Nov-2020

Australia & New Zealand fr. Sydney to Auckland with Stays cruise on Norwegian Spirit.

Would definitely book with IgluCruise again. Staff very helpful & knowledgeable, not to mention friendly.

11-Nov-2020

Spain & Italy from Southampton cruise on Ventura.

Very good. Never booked a holiday so quick

11-Nov-2020

Arctic Aurora from Southampton cruise on Spirit of Discovery.

Helen went out of her way to be helpful.
She was professional, was able to answer my questions and handled our new booking is an exemplary way.

09-Nov-2020

Transatlantic Crossing from Barbados to Southampton cruise on Britannia.

Fast and efficient with a very friendly sales person!

08-Nov-2020

Niagara Falls & Eastern Caribbean from New York with Stays cruise on Queen Mary 2.

wonderful such a helpful chap

08-Nov-2020

Shining Capitals of West Africa from Lisbon cruise on Regent Seven Seas Voyager.

Excellent service friendly , and listens to what the customer wants

07-Nov-2020

Three Continents from Athens with 1nt Athens Stay cruise on Celestyal Experience.

The consultant was helpful, friendly and explained every aspect of the holiday

03-Nov-2020

Bayou & Blues from Memphis to New Orleans cruise on .

I delayed my 2021 holiday to 2022. Charlotte was completely on the ball with it. She checked in with me on a regular basis and completely kept me updated. The minute the 2022 dates were released she was onto it. Fab service Charlotte! Keep up the good work!

02-Nov-2020

North Cape from Southampton cruise on Regal Princess.

Can't get to the bottom of a price difference on a cruise, loads of emails but no explaination. I know you may be working from home, but this is important to me.

Our response:
Thank you for your review. We appreciate that you have taken the time to provide us with your feedback. We can see from the notes on the booking that the team are looking into the query, and some one from our team will be in contact with you directly.

With regards,

02-Nov-2020

Atlantic Coast & Iberia from Southampton cruise on Queen Elizabeth.

The service was excellent.

Our response:
Thank you for your feedback :)

01-Nov-2020

Spain & Portugal from Southampton cruise on Aurora.

A. Big mix up over holiday not transferred from holiday that was booked on p&o cruise Oct 2019. Took several phone calls with p & o. and Iglu cruises but thankfully a very nice lady from Iglu sorted it out for me, many thanks

Our response:
Thank you for taking the time to provide us with your feedback.

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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