Iglu Cruise | Feefo Reviews – Customer Feedback
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Over 1.5 Million Happy Cruise Customers

{0} out of 10 Rated Excellent
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97% of our customers give us good ratings (30097 reviews)
Date Product Score Comment

Baltic Heritage from Southampton cruise on Crown Princess.

Chris Halford was very responsive and helpful, I was very impressed with his willingness to accommodate all of my requests.

Yes, I recommend Iglu Cruise services and yes I will work with them again


Spanish Delights from Palma, Majorca cruise on Marella Dream.

Very good service easy to do online and very nice pleasant people to speak to if there is something we are not sure about


Northern Lights & Fjords from Southampton cruise on Queen Elizabeth.

Kerri was very helpful.


Western Caribbean & Central America Adventure cruise on Braemar.

very good, helpful


Scandinavia & Russia from Southampton cruise on Celebrity Silhouette.

Would buy again excellent service


Spain, Portugal & Morocco from Liverpool cruise on Magellan.

The girl was attended to me was very pleasant and helpful


Exotic Explorer & Pride of Panama from Jamaica cruise on Marella Discovery 2.

We have used Iglu Cruise services before and would not hesitate to use them again. The representative was interested, well informed, positive and helped us with our choice of cruise and cabin etc.

Geoff pilkington


British Isles & Ireland Heritage from Southampton cruise on Norwegian Spirit.

Excellent service Craig et al thank you


Baltic from Southampton cruise on Queen Victoria.

Lesley was extremely helpful and always rang back when she said she would. Excellent service


Eastern Caribbean from Barbados to Southampton cruise on MSC Preziosa.

Used Iglu several times. Always a competitive price


Canary Islands & Portugal from Southampton cruise on Iona.

I haven’t had any feedback from a problem which is over a week ago. They promise to ring back and they don’t. I am forever chasing them to sort the problem.


Eastern Caribbean from Barbados to Southampton cruise on MSC Preziosa.

I dealt with Leighanne who was very proefessional. clear, understanding and helpful every time I had a conversation with her and did all she could to ensure that she held the 3 cabins for as long as she could to finalise the booking.


Canaries & Iberia from Southampton cruise on Oceana.

the person I spoked to on the phone was not very good with booking the service was poor


Canary Islands from Southampton cruise on Sapphire Princess.

Very helpful always book with iglu


A New Years Dream from Tenerife cruise on Marella Explorer.

Another cruise booked with the assistance Les, as always an easy and pleasant experience.


Eastern Caribbean from Barbados cruise on Azura.

I like the extra discount they give


Spain & France from Southampton cruise on Explorer of the Seas.

The service was faultless from start to finish as has always been the case with Iglu staff that we have booked with before. Any questions were answered immediately & without fuss. Their prices are always very competitive too.


Caribbean Transatlantic from So'ton cruise on Azura.

Always deliver 1st class service!


Mediterranean Medley from Palma, Majorca cruise on Marella Dream.

Excellent booking service


Portugal, the Azores & Tenerife from Southampton cruise on Celebrity Silhouette.

Great and efficient service


Caribbean Breezes from San Juan cruise on Azamara Journey.

Error on confirmation for transfers. No details of flight numbers - had to ask for them.


Western Mediterranean from Southampton cruise on Celebrity Silhouette.

I find you not helpful
I have requested some answers to my questions
I have paid for this cruise
Please phone me urgently *personal information removed by Feefo*
Thank you


Mediterranean Adventure from Southampton cruise on Anthem of the Seas.

We have always booked through Iglu and would highly recommend them to anyone thinking of going on a cruise


Mediterranean from Southampton cruise on Crown Princess.

could not speak to same member of staff a mix up about on board credit


From the Nile to the Red Sea cruise on Livingstone.

I found them very helpful and any questions I asked they was there with the answer looking forward to our cruise and would reccomend Iglu anytime

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What our customers say

"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

(February 2019)

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