Chris Halford was very responsive and helpful, I was very impressed with his willingness to accommodate all of my requests. Yes, I recommend Iglu Cruise services and yes I will work with them again
Very good service easy to do online and very nice pleasant people to speak to if there is something we are not sure about
Kerri was very helpful.
very good, helpful
Would buy again excellent service
The girl was attended to me was very pleasant and helpful
We have used Iglu Cruise services before and would not hesitate to use them again. The representative was interested, well informed, positive and helped us with our choice of cruise and cabin etc.Geoff pilkington
Excellent service Craig et al thank you
Lesley was extremely helpful and always rang back when she said she would. Excellent service
Used Iglu several times. Always a competitive price
I haven’t had any feedback from a problem which is over a week ago. They promise to ring back and they don’t. I am forever chasing them to sort the problem.
I dealt with Leighanne who was very proefessional. clear, understanding and helpful every time I had a conversation with her and did all she could to ensure that she held the 3 cabins for as long as she could to finalise the booking.
the person I spoked to on the phone was not very good with booking the service was poor
Very helpful always book with iglu
Another cruise booked with the assistance Les, as always an easy and pleasant experience.
I like the extra discount they give
The service was faultless from start to finish as has always been the case with Iglu staff that we have booked with before. Any questions were answered immediately & without fuss. Their prices are always very competitive too.
Always deliver 1st class service!
Excellent booking service
Great and efficient service
Error on confirmation for transfers. No details of flight numbers - had to ask for them.
I find you not helpfulI have requested some answers to my questionsI have paid for this cruisePlease phone me urgently *personal information removed by Feefo*Thank you
We have always booked through Iglu and would highly recommend them to anyone thinking of going on a cruise
could not speak to same member of staff a mix up about on board credit
I found them very helpful and any questions I asked they was there with the answer looking forward to our cruise and would reccomend Iglu anytime
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What our customers say
"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "
"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "
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