0203 848 3600

Over 1.5 Million Happy Cruise Customers

9 out of 10 Rated Excellent
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02038483600
97% of our customers give us good ratings (29122 reviews)
Date Product Score Comment
12-Jan-2019

Eastern Caribbean from Ft Lauderdale cruise on Adventure of the Seas.

..

11-Jan-2019

Norwegian Fjords from Southampton cruise on Sapphire Princess.

The sales executive we had was very thourgh and professional, explained everything in detail was prepared to answer any questions no matter hor trivial they appeared to be and made the whole experience seamless.

11-Jan-2019

Grand Baltic Cities & St.Petersburg cruise on Columbus.

really helpful and polite.talked me through everything i needed to know with out being pushy.

11-Jan-2019

Northern Lights - Classic Round Voyage cruise on MS Nordkapp.

Les was our contact, he was informative, helpful and friendly with no pressure to bookuntil we had holiday from work sorted.
Couldn’t have asked for anymore.
Thank you

11-Jan-2019

France, Spain & Italy from Southampton cruise on Azura.

Iglu website is so easy to use. Doesn’t take long to book a holiday

10-Jan-2019

River Seine Sojourn from So'ton cruise on Braemar.

efficient friendly very helpful

10-Jan-2019

Canary Islands from Southampton cruise on Explorer of the Seas.

Lesley Ewing has arranged our cruises for the last 3 years and her manner and knowledge is exceptional, you are very lucky to have someone like this on your staff

10-Jan-2019

Canarian Flavours from Tenerife cruise on Marella Explorer.

The Planet cruise representative Mark Gibbons was excellent and made our booking with Planet cruise easy. Mark was very knowledgeable and give us good advise.

10-Jan-2019

Dubai, Oman, Bahrain & Abu Dhabi cruise on Oceana.

Excellent communication from Chris from start to finish. Everything completed in a short time with very competitive prices.

10-Jan-2019

Baltic Capitals from Southampton cruise on Arcadia.

Yes I would recommend the service Seb the person I delt with was helpful and patient and through and checked all my queries which were many as my husband is disabled I had to make sure that everything was suitable for him and as I am quiet deaf this took a lot of patience which some people don't have so thank you for making it a good experience

10-Jan-2019

Bruges Short Break from So'ton cruise on Queen Mary 2.

Website kept crashing when trying to book. Ended up booking over the phone but then took along time for confirmation to come through

09-Jan-2019

Italian Mediterranean from Southampton cruise on Explorer of the Seas.

Excellent

09-Jan-2019

Western Mediterranean from Southampton cruise on Aurora.

First Class very helpful and friendly would recommend to all my friends and family

09-Jan-2019

Seeking the Northern Lights from Southampton cruise on Marella Explorer.

Sharon who we booked with was very helpful.

09-Jan-2019

Scandinavia & Russia from Southampton cruise on Explorer of the Seas.

Karen was great! She rang me in Australia a few times to help in organising my cruise. She was very friendly and helpful.

09-Jan-2019

Arabian Sea & India from Abu Dhabi cruise on Celebrity Constellation.

The lady provided me with what I intended to buy, although she had a very strong accent so was difficult to understand. The system was down so she had to call me back, as she couldn’t answer my questions. The holiday was booked which was the most important thing for me. Then when I received my booking confirmation email, she’d used my previous address and not my new address (for the last year and used on our last holiday so it was on their system).

08-Jan-2019

Norwegian Fjords from Southampton cruise on Celebrity Silhouette.

Very helpful, answered all questions that I asked .

08-Jan-2019

United Arab Emirates, Oman & Abu Dhabi cruise on Oceana.

The cruise I wanted to book showed as available on Iglu system and P&O system but when it came to book it on line it was not really available. Kimberly at Iglu did a first class job of sorting it all out and even saved me money in the process. The only issue was that the confirmation e-mail from Iglu was a bit confused, but got sorted after a phone call.

I would use Iglu again.

08-Jan-2019

Baltic Treasures & St. Petersburg from Hull cruise on Marco Polo.

I have been on several cruises now and we have booked them all via Iglu, they are always helpfull in finding the right cruise and sorting all the details out for us, however on this occasion they made two errors on my booking form and unless you are booking a cruise you cannot get beyond the answer machine on the phone lines, I have also sent an email with the mistakes and had no response from that either so come on Iglu improve your after sales.

08-Jan-2019

Canary Isles and Madeira from So'ton cruise on Aurora.

Very helpful and easy to deal with

08-Jan-2019

Bermuda from Boston cruise on Norwegian Gem.

We used Iglu last year and were so impressed we went straight back to them for this year's holidays. We dealt with Joe Morrisey who is professional, polite, and very pleasant to talk with. He offered us the advice which helped us choose the right cruise plus package. His knowledge is very good Our holiday was arranged quickly and easily we would recommend you use Iglu for a great service.

08-Jan-2019

Norwegian Fjords from Southampton cruise on Ventura.

Easy to use online service

07-Jan-2019

Norwegian Fjords with Olly Smith frm So'ton cruise on Ventura.

Iglu as always are polite, knowledable and accomodating

07-Jan-2019

Mediterranean Beaches from So'ton cruise on Independence of the Seas.

They were very helpful on the phone
Keeping me informed all the time even when the phones were past there time they still rang me back in there own time

07-Jan-2019

Eastern Horizons from Muscat to Langkawi cruise on Marella Discovery.

It was friendly, efficient and quick. Mark knew all we needed to ask him. One slight hiccup though, He have us his direct number if we had any queries. We had a question we forgot to ask but when we dialled his direct number we were directed to a web site and not a person. We rang the booking line again but were directed once again to the website. That wasn’t good.

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What our customers say


"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

Ethel
(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

Michael
(January 2018)


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