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Over 1.5 Million Happy Cruise Customers

9 out of 10 Rated Excellent
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97% of our customers give us good ratings (29761 reviews)
Date Product Score Comment
20-May-2019

Treasures of the British Isles from Bristol cruise on Marco Polo.

easy to use and clear prices

20-May-2019

Transatlantic from New York cruise on Queen Mary 2.

Pleasant service and very competent. Would recommend.

20-May-2019

Scandinavia, Russia & Baltic from Copenhagen cruise on Norwegian Escape.

When going to pay online did not give option to pay just a deposit took the full amount over a year before cruise.

19-May-2019

Icelandic Adventure from Dover cruise on Boudicca.

Dealt with all my questions and was polite will use Iglu in the future
I have used Iglu several times.

19-May-2019

Canary Adventure from Southampton cruise on Anthem of the Seas.

Fast friendly professional service. I have booked a few cruises with Iglu and they are by far the best booking company I have used.

19-May-2019

Northern Lights from Southampton cruise on Aurora.

Very helpful and informative

19-May-2019

Baltic Capitals from Southampton cruise on Queen Victoria.

Good customer interaction. Efficient.

18-May-2019

Iceland & Northern Isles from Tilbury cruise on Columbus.

Friendly, knowledgeable, and thoroughly efficient.

18-May-2019

Spain, Portugal & Guernsey with Strictly Come Dancing cruise on Ventura.

Well informed operator pleasant telephone manner

18-May-2019

Spain & France from Southampton cruise on Explorer of the Seas.

Easy to book and kept well informed

17-May-2019

Western Mediterranean from Southampton cruise on Britannia.

James was excellent and very knowledgeable

17-May-2019

Canary Islands & Portugal from Southampton cruise on Iona.

Very professional . I would recommend

17-May-2019

South Pacific& the Land Down Under from Los Angeles cruise on Viking Sun.

Investigating situation with cruise booked on board by contacting the cruise company's appropriate team; informing me of progress.

17-May-2019

Ancient Empires from Rome cruise on ms Koningsdam.

Have used them several times. Service usually excellent.

17-May-2019

Spain & France from Southampton cruise on Anthem of the Seas.

Ayesha was brilliant! She got all we wanted. It’s so difficult to get a disabled balcony as there are so few on a ship even one as big as the Anthem of the seas. Thank you Asha and well done.

17-May-2019

Cruising to the heart of the Baltic from So'ton cruise on Braemar.

From the first phone call everything was very good and efficient no complaints

17-May-2019

Northern Lights & Fjords from Southampton cruise on Queen Elizabeth.

So quick and easy to sort out exactly what we wanted

16-May-2019

Western Mediterranean from Southampton cruise on Aurora.

Used to be able to get same person I always book with on phone now it is more difficult the phone system just get different people all the time

16-May-2019

The Upper Ganges River from Kolkata cruise on RV Katha Pandaw.

Mike Davies is a very professional consultant. He was very reliable, always returning phone calls when promised. Helped me find my perfect cruise and I have every confidence in him. I will certainly recommend you to my friends.

16-May-2019

France, Portugal, Spain & Netherlands from Southampton cruise on MSC Preziosa.

Customer care poor

16-May-2019

Summer Gardens & River Seine Experience cruise on Magellan.

Always book our cruises through Iglu, very helpful and efficient.

16-May-2019

France, Italy & the Balearic Islands from Marseille cruise on MSC Fantasia.

I found your staff very helpful and informative and nothing seem to be too much trouble . This is the second time I have used lglu , the last time was to Lake Garda before a msc cruise on the eastern med and that they were very good too .

15-May-2019

Tropical Escape from Malaga to Jamaica cruise on Marella Discovery 2.

Very helpful agent the second time I called.

15-May-2019

Grand Fjordland Splendour from Liverpool cruise on Magellan.

Very helpful and prompt service

14-May-2019

Eastern Caribbean from Barbados cruise on Britannia.

I originally was booking online when it crashed as the order was going through. I was about to give up when I received a phone call within minutes from an igloo representative Jade, she was fabulous. This was our first time booking a cruise and she guided us through it perfectly, answering all questions and putting us at ease.

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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