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Over 1.5 Million Happy Cruise Customers

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97% of our customers give us good ratings (30405 reviews)
Date Product Score Comment
11-Sep-2019

Ancient Affair from Limassol, Cyprus cruise on Marella Dream.

I have booked several cruise’s with Iglu in the past & always had excellent service, they are my go to travel agent, they’re also very competitively priced & the agents are very friendly & helpful, nothing is to much trouble. I’ve booked three cruises just this year, so that tells you something!
Definitely recommend.

11-Sep-2019

Italy & Sardinia from Malta cruise on Oceana.

Very efficient and simple

11-Sep-2019

Iceland with Reykjavik Overnight from Southampton cruise on Queen Victoria.

The service was exceptional. All the staff go out of their way to help you and make your cruise outstanding.

11-Sep-2019

Belgium, Netherlands, Germany & France from Southampton cruise on MSC Preziosa.

Their prices are the best we found for the cruise we have just booked. We used them for the last cruise we went on which was our first ever and it was easy from start to finish. Will always look to book with Iglu first

11-Sep-2019

Spirit of Iberia from Malaga cruise on Marella Dream.

all very helpfull

10-Sep-2019

Northern Cruise Break from Southampton cruise on Oceana.

Excellent customer service provided by Glenn Gill, who dealt with my enquiry and then booked our cruise. I was so impressed that we booked a further cruise with Glenn a few days later.

10-Sep-2019

Ancient Affair from Limassol, Cyprus cruise on Marella Dream.

Excellent service and advice as always

10-Sep-2019

Festive Canary Islands & Madeira from Southampton cruise on Queen Victoria.

So easy to book online. The best online cruise agency in my opinion. The prices are regularly updated, and it is very easy to follow. The staff are also very nice and helpful.

10-Sep-2019

Fantastic Fjords from Southampton cruise on Marella Explorer.

So easy to book and knowlegible
Staff

10-Sep-2019

Atlantic Coast & Iberia from Southampton cruise on Britannia.

Definitely would recommend.

10-Sep-2019

Italian Mediterranean from Southampton cruise on Anthem of the Seas.

I've booked through lulu before and always had good service😀

10-Sep-2019

Canary Islands, Madeira & Portugal from Southampton cruise on Ventura.

I have used planet cruises which I believe is now part of iglu cruises a couple of times now always gives excellent advice with regards
To cabins etc used their company for excursions when we did our cruise last year

10-Sep-2019

Norway Fjords from Southampton cruise on Queen Victoria.

'
I am a 'computer novice and they made booking really easy, certainly I'd use them again.

10-Sep-2019

Norway & Fjords from Southampton cruise on Iona.

So helpful and easy to book. Would definitely recommend.

09-Sep-2019

Atlantic Vistas from Montego Bay, Jamaica cruise on Marella Discovery 2.

Very helpful.Nothing too much trouble and will make time to have a pleasant conversation and discuss any uncertaintys the customer may have.

09-Sep-2019

Journey to Arabia from Cochin, India cruise on Marella Discovery.

We don't like booking over phone, just face to face as we aren't good on computer. But Shawn was brilliant helping us though it all

09-Sep-2019

Spain & Portugal from Southampton cruise on Celebrity Silhouette.

They followed up my queries regarding the booking, very quickly.

09-Sep-2019

Eastern Caribbean from Miami cruise on Symphony of the Seas.

Very helpful!

09-Sep-2019

Baltic Discovery from Newcastle cruise on Marella Explorer 2.

Given the information needed without fuss and nothing was too much trouble. Process to arrange payment easy and hassle free.

08-Sep-2019

Canarian Flavours & Colourful Coasts from Tenerife cruise on Marella Explorer.

It was so easy to book and the lady on the phone was so helpful and very pleasant. She was very knowlegeable and the pricing was clear.. I would have no hesitation in recommending this service.

08-Sep-2019

Baltic Capitals from Southampton cruise on Azura.

Excellent and knowledgeable service, thank you. Would recommend

08-Sep-2019

Arabian Adventure from Aqaba to Muscat cruise on Marella Discovery.

Excellent service very knowledgeable and got back to me promptly with any queries I had.

07-Sep-2019

Seven Shores & Paradise Islands from Barbados cruise on Marella Explorer 2.

Vicky Connelly was excellent, experienced, helpful, patient.

07-Sep-2019

Colourful Coasts & Canarian Flavours from Tenerife cruise on Marella Explorer.

There so efficient I’ve used them alot

07-Sep-2019

Western Mediterranean from Southampton cruise on Queen Victoria.

I have always booked cruises through Iglu & found them to be helpful, friendly and efficient.
This phone booking experience was less efficient than at other times. I felt it was rushed. It was late on a Saturday afternoon so I’m wondering if the person handling my call was ready to finish work for the day.
I wasn’t asked my preferences for bed choice or dining options & other than take my card details I didn’t feel engaged with the staff member.
I was able to add the above choices to my cruise company details once their confirmation link came through.

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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