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97% of our customers give us good ratings (29390 reviews)
Date Product Score Comment

Farewell Iceland & Irish Cities from Southampton cruise on Oriana.

I got all the info. required to make the Booking of my cruise. However I am finding that p & o will not accept my name & birthday as itry to see what shore tours are availiable.


Italy & Croatia from Malta cruise on Oceana.

Excellent . Really easy to book on line


Ski holidays in Hotel Relais des Alpes in Sauze d'Oulx.

Very good sales person. Told me everything I wanted and needed to know.


Canary Isles & Madeira from Southampton cruise on Oriana.

Very good


British Isles & Ireland from Southampton cruise on Oriana.

Always good to book with Iglu Kevin Cook always first class to book with very efficient


Eastern Caribbean from Barbados cruise on Azura.

Always been really helpful when trying to find the experience we want on a cruise.


Caribbean & Central America from So'ton cruise on Aurora.

They addressed my complaint very quickly to my satisfaction.


Greek Getaway from Naples cruise on Marella Explorer 2.

friendly.helpful, much better service than any of the other companies we phones


Madeira & Canary Islands from Southampton cruise on Queen Elizabeth.

sorted booking quickly


Norway's Midnight Sun from Newcastle cruise on Marella Explorer.

Your representative was very patien, as we are O.A.Ps she was very helpful

Competitive prices as well
Booked transportation for us.


Ocean Horizons from Naples to Barbados cruise on Marella Explorer 2.

They answered all the questions I had regarding my cruise which was very good.


Land of the Northern Lights cruise on Marco Polo.

Would use iglu again agents helpful and patient


Spain & France from Southampton cruise on Explorer of the Seas.

Over the last 10+ years I have booked several cruises with Iglu and have always found the service received to be excellent.

I would certainly recommend the services of Iglu to anyone thinking of booking a cruise - just give the helpful staff a ring.


French Riviera, Spain & Italy from Barcelona cruise on Celebrity Reflection.

The celebrity Cruise aspect of the holiday was amazing and scores a perfect 10/10. but the overall enjoyment of the complete holiday was slightly marred by a poor choice in pre holiday accommodation and a horrendous 12 hour wait for the flight home. There were 2 other flights we could and should have been booked on , so it was a bit of a shame that pour perfect holiday was not so perfect due to Iglu poor management


Lisbon & the Douro Valley cruise on Douro Queen.

The person who dealt with me cannot be faulted. I could understand everything he said and he answered questions knowledgeably.
He phoned back when he said that he would to explain what was happening and was extremely reassuring as there were some issues with trying to book what we wanted.


Baltic Cities & St. Petersburg from Tilbury cruise on Columbus.

Told adviser one of group has severe nut allergy and one with back problems who may need wheelchair. Neither was recorded. It was sorted quickly however when I emailed to sort it out.


Treasures of the Mediterranean & 7 Nt Majorca Stay cruise on Marella Dream.

Great helpful and professional service


Colours of the Far East from Bangkok, Thailand cruise on Marella Discovery.

Excellent service very helpful


In Search of the Northern Lights from London (Tilbury) cruise on Viking Star.

Always efficient & professional service especially from Kevin Cook.


British Isles & Cities Discovery from Tilbury cruise on Columbus.

Brilliant and very helpful wouldn’t hesitate to use them again . A very personal service and wouldn’t hesitate to ask any questions. Brilliant price compared to other companies.


Italy, Spain & France from Genoa cruise on MSC Divina.

This is our first experience at booking a cruise and Charlotte was so helpful.


Canaries Adventure from Southampton cruise on Independence of the Seas.

First class, very helpful


Western Med with Marco Pierre White cruise on Britannia.

On this occasion everything ran smoothly and I was able to complete my booking. I say this because on a previous occasion I gave up as the system kept falling over. Hopefully that was a one off glitch.


Canada & New England from So'ton cruise on Sapphire Princess.

great service and politeness from staff.


British Isles from Southampton cruise on Queen Victoria.

Paul was very knowledgeable and made the booking process simple. First time with Iglu proves they are ahead of the market on customer care.

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What our customers say

"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

(January 2018)

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