easy to use and clear prices

Pleasant service and very competent. Would recommend.

When going to pay online did not give option to pay just a deposit took the full amount over a year before cruise.

Dealt with all my questions and was polite will use Iglu in the future
I have used Iglu several times.

Fast friendly professional service. I have booked a few cruises with Iglu and they are by far the best booking company I have used.

Very helpful and informative

Good customer interaction. Efficient.

Friendly, knowledgeable, and thoroughly efficient.

Well informed operator pleasant telephone manner

Easy to book and kept well informed

James was excellent and very knowledgeable

Very professional . I would recommend

Investigating situation with cruise booked on board by contacting the cruise company's appropriate team; informing me of progress.

Have used them several times. Service usually excellent.

Ayesha was brilliant! She got all we wanted. It’s so difficult to get a disabled balcony as there are so few on a ship even one as big as the Anthem of the seas. Thank you Asha and well done.

From the first phone call everything was very good and efficient no complaints

So quick and easy to sort out exactly what we wanted

Used to be able to get same person I always book with on phone now it is more difficult the phone system just get different people all the time

Mike Davies is a very professional consultant. He was very reliable, always returning phone calls when promised. Helped me find my perfect cruise and I have every confidence in him. I will certainly recommend you to my friends.

Customer care poor

Always book our cruises through Iglu, very helpful and efficient.

I found your staff very helpful and informative and nothing seem to be too much trouble . This is the second time I have used lglu , the last time was to Lake Garda before a msc cruise on the eastern med and that they were very good too .

Very helpful agent the second time I called.

Very helpful and prompt service

I originally was booking online when it crashed as the order was going through. I was about to give up when I received a phone call within minutes from an igloo representative Jade, she was fabulous. This was our first time booking a cruise and she guided us through it perfectly, answering all questions and putting us at ease.