I got all the info. required to make the Booking of my cruise. However I am finding that p & o will not accept my name & birthday as itry to see what shore tours are availiable.

Excellent . Really easy to book on line

Very good sales person. Told me everything I wanted and needed to know.

Very good

Always good to book with Iglu Kevin Cook always first class to book with very efficient

Always been really helpful when trying to find the experience we want on a cruise.

They addressed my complaint very quickly to my satisfaction.

friendly.helpful, much better service than any of the other companies we phones

sorted booking quickly

Your representative was very patien, as we are O.A.Ps she was very helpful


Competitive prices as well
Booked transportation for us.

They answered all the questions I had regarding my cruise which was very good.

Would use iglu again agents helpful and patient

Over the last 10+ years I have booked several cruises with Iglu and have always found the service received to be excellent.

I would certainly recommend the services of Iglu to anyone thinking of booking a cruise - just give the helpful staff a ring.

The celebrity Cruise aspect of the holiday was amazing and scores a perfect 10/10. but the overall enjoyment of the complete holiday was slightly marred by a poor choice in pre holiday accommodation and a horrendous 12 hour wait for the flight home. There were 2 other flights we could and should have been booked on , so it was a bit of a shame that pour perfect holiday was not so perfect due to Iglu poor management

The person who dealt with me cannot be faulted. I could understand everything he said and he answered questions knowledgeably.
He phoned back when he said that he would to explain what was happening and was extremely reassuring as there were some issues with trying to book what we wanted.

Told adviser one of group has severe nut allergy and one with back problems who may need wheelchair. Neither was recorded. It was sorted quickly however when I emailed to sort it out.

Great helpful and professional service

Excellent service very helpful

Always efficient & professional service especially from Kevin Cook.

Brilliant and very helpful wouldn’t hesitate to use them again . A very personal service and wouldn’t hesitate to ask any questions. Brilliant price compared to other companies.

This is our first experience at booking a cruise and Charlotte was so helpful.

First class, very helpful

On this occasion everything ran smoothly and I was able to complete my booking. I say this because on a previous occasion I gave up as the system kept falling over. Hopefully that was a one off glitch.

great service and politeness from staff.

Paul was very knowledgeable and made the booking process simple. First time with Iglu proves they are ahead of the market on customer care.