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96% of our customers give us good ratings (31098 reviews)
Date Product Score Comment

Eastern Mediterranean Epic cruise on Arcadia.

Fantastic as always


Eastern Mediterranean Epic cruise on Arcadia.

Trouble free booking


Mediterranean with Special 80s Pop Acts cruise on Oceana.

Easy to use website which was well laid out; especially the simplicity with which we could book our cruise.


Netherlands, Spain, Portugal & France cruise on MSC Opera.

Service was quick, I could understand all that was said


Islands of the Med - Rome to Barcelona cruise on Celebrity Equinox.

Ben (Denis) was so informative knowledgeable and helpful.


Northern Lights - Classic Round Voyage cruise on MS Trollfjord.

Streamline service


Caribbean Escapade, Miami to Miami cruise on Regent Seven Seas Navigator.

Good service - will use again


Baltic from Southampton cruise on Oriana.

We thought James was excellent


Luxury Spanish Mediterranean cruise on Queen Victoria.

Can't fully comment as to yet, very efficient so far but will let u know if tickets arrive on time .


Christmas Markets cruise on Boudicca.

Very helpful young (ish) man who answered all our questions without having to go off & ask someone else - how rare!!! Would recommend no question


Athens, Limassol & Dubai cruise on Azamara Journey.

Everything about the service that I received was good. I didn't expect the balance to be more than the extra £50 that I had ageed to for my BA flights. The last cruise that I went on with Azamara the price that I had agreed with the tour company was the same as the balance on the Azamara invoice. I've been cruising for 10yrs & this is the first time that this has happened. But it would not put me off booking with Iglu again.


Bruges & Le Havre Getaway cruise on Queen Mary 2.

I booked online, but a technical error developed asking me to phone, with a booking ID number. I called the next morning to find all had been completed and an e-mail had been sent with all the necessary information. The call was handled very well. A very professional service. Thank you.


Western Mediterranean cruise on Adventure of the Seas.

Charlie was very helpful.


Norwegian Fjords from Harwich cruise on Celebrity Infinity.

The person we spoke to was extremely helpful and very nice. Pleasure to deal with nice people on the phone


Caribbean - Southampton to Barbados cruise on Ventura.

some details were initially incorrect


Miami Beach Stay + Caribbean & Azores to Southampt cruise on Adventure of the Seas.

Great value and easy to book with


Canary Islands Idyll cruise on Queen Victoria.

Perfect, helpful service. Just what we needed. Thanks : )


Spain and Canary Islands cruise on Adventure of the Seas.

Price quoted excellent!! and the best we found.

My only comment would be that the person who sold cruise etc could do with a little more training.


Atlantic Coast & Iberia cruise on Oriana.

I received excellent service from the Iglu representative - Lynne Bradshaw. She was very professional and extremely polite while dealing with my booking. I have booked previously with Iglu and can only commend the company. Well done.


Baltic Capitals & St Petersburg cruise on Marco Polo.

The service and friendly assistance was excellent - thank you


Grand New England & Canadian Wonder cruise on Queen Mary 2.

Sohail was helpful, polite and genial. Most importantly, the cruise was CHEAP!


Eastern Caribbean cruise on Azura.

Efficient friendly & informative

On 19-Sep-2013 the customer changed their rating and added:
Early days


Ultimate Mediterranean from Southampton cruise on Celebrity Eclipse.



Eastern Caribbean Xmas Special cruise on Azura.

booked with james, what a nice man, kept his number 4 next time.


So'ton to the Caribbean with David Essex cruise on Azura.

good service. Les was most helpful

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What our customers say

"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

(February 2019)

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