0203 848 3600

Over 1.5 Million Happy Cruise Customers

{0} out of 10 Rated Excellent
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97% of our customers give us good ratings (30225 reviews)
Date Product Score Comment
19-Sep-2013

Eastern Caribbean Xmas Special cruise on Azura.

booked with james, what a nice man, kept his number 4 next time.

18-Sep-2013

So'ton to the Caribbean with David Essex cruise on Azura.

good service. Les was most helpful

18-Sep-2013

Canary Islands Special from So'ton cruise on Oceana.

no problems staff very helpful and on the ball regards Edward.

18-Sep-2013

Dubai & Emirates cruise on MSC Lirica.

Very prompt reply to all aspects of information about forthcoming holiday.

18-Sep-2013

Caribbean Explorer cruise on Emerald Princess.

Saam was extremely helpful, nothing was too much trouble. We will definitely book with Iglu again in the future

18-Sep-2013

5nt Orlando stay, Car Hire & Eastern Caribbean cruise on Carnival Dream.

Very helpful, friendly and accommodating. Very happy with the service of my representative Rebecca Hill.

18-Sep-2013

Caribbean & Bahamas from Southampton cruise on Independence of the Seas.

Brilliant sales person Chelsea I understood every detail
Thank you.

On 19-Sep-2013 the customer changed their rating and added:
First I have booked with Iglu, wont be the last.

18-Sep-2013

Caribbean Escapade, Miami to Miami cruise on Regent Seven Seas Navigator.

Good service, good price, good experience

18-Sep-2013

Guernsey Getaway from Southampton cruise on MSC Opera.

clear explanations and speedy replies

18-Sep-2013

Bermuda from New York cruise on Explorer of the Seas.

Very helpful and professional pleasure to deal with

18-Sep-2013

Mountains, Gardens & Beaches cruise on Braemar.

agent on the telephone excellant

18-Sep-2013

Greek Isles from Venice cruise on Splendour of the Seas.

Good Responce, patient and helpful, so far so good.

18-Sep-2013

Eastern Caribbean Xmas Special cruise on Azura.

to be fair i think you should be asking for feedback a little later on as i have only received a few emails,but the girl on the phone was very nice and helpful

18-Sep-2013

Mediterranean with Special 80s Pop Acts cruise on Oceana.

Our adviser Mark Makua was extemely helpful and worked really hard to answer all our questions concerning the booking. He got back to us within minutes with an answer every time! Thank you

On 21-Oct-2013 the customer changed their rating and added:
I am very happy with the service I have received!

18-Sep-2013

World Cruise from Southampton cruise on Queen Victoria.

We received fantastic service despite being in Spain when we booked a cruise. Michal Kapica the sales consultant pulled out all the stops out for us and delivered a fast, efficient service and would have no hesitation in using Iglu again or recommending the company(Michal in particular) to our friends.
Thank you

18-Sep-2013

Land of the Northern Lights cruise on Marco Polo.

Very helpful guidance to a first-time cruise buyer, we hope it continues like this.

18-Sep-2013

Eastern Caribbean cruise on Azura.

Very helpful service.

18-Sep-2013

Viking Sagas from Dover cruise on ms Ryndam.

Very helpful. Not at all pushy. Written confirmation came through promptly.

18-Sep-2013

Springtime Fjordland cruise on Marco Polo.

I got though to the sales team quickly and the young man I spoke to was very polite and helpful.

18-Sep-2013

Caribbean & Azores to Southampton cruise on Adventure of the Seas.

We called ans was helped by Chelsea who was very efficient and answered all of our questions with confidence. Customer service was excellent. If possible please pass on our thanks to her

18-Sep-2013

Christmas Markets of Northern Europe cruise on Balmoral.

we found booking our cruise with iglu excellent the staff were very helpful and diligent at their work in a very pleasant manor my wife and I had booked our cruise to find at a later date friends would like to join us no problems from the staff we are now looking forward to our cruise in December thank you again

18-Sep-2013

So'ton to the Caribbean with David Essex cruise on Azura.

pASSENGER NAMES RECORDED INCORRECTLY, REQUIRING CALL TO IGLU

17-Sep-2013

France & Spain cruise on Adventure of the Seas.

Very good service

17-Sep-2013

Norwegian Fjords from Southampton cruise on Celebrity Eclipse.

I found Peter Very quick and helpful and would use you again on further holidays

17-Sep-2013

Central Mediterranean cruise on Oriana.

Very friendly and helpfull

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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