0203 848 3600

Over 1.5 Million Happy Cruise Customers

{0} out of 10 Rated Excellent
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97% of our customers give us good ratings (30424 reviews)
Date Product Score Comment
28-Sep-2013

Western Mediterranean cruise on Ventura.

I found my contact with Iglu excellent, from my initial first time contact (no waiting on the phone for ages) straight through to agent sarah who helped me with any questions I had and then on to booking my holiday .I would certainly use Iglu again and recommend them to friends .

28-Sep-2013

Northern Lights - Classic Round Voyage cruise on Ms Richard With.

Richard was extremely helpful and found me the best deal on offer at that time. He also offered and found a connecting flight from my local airport rather that a trip via London. Will certainly recommend their service to anyone.
Bill T.

28-Sep-2013

Southampton to New York & Niagara Falls cruise on Queen Mary 2.

Very helpfull lady called Becky answered all my queries adequately.

28-Sep-2013

Spain, Portugal & Morocco from So'ton cruise on Aurora.

Excellent as ever

28-Sep-2013

Western Mediterranean from So'ton cruise on Aurora.

we both thought that iglu was very very helpfull and rang my freinds up straight after we booked and booked them as well so we are both very satisfied with your service.and would book with iglu again. thank you

28-Sep-2013

Canary Islands Special from So'ton cruise on Oceana.

Very efficient

28-Sep-2013

Netherlands, Spain, Portugal & France cruise on MSC Opera.

Richard was very helpful, I asked a few questions before booking. he got me all the answers willingly, was very polite and nothing seemed to much trouble.thank you.

28-Sep-2013

So'ton to the Caribbean with David Essex cruise on Azura.

I have used Iglu in the past to compare cruise prices. This was the first time I have booked a cruise. The procedure was quick and easy and I have received good communications by email confirming the booking.

28-Sep-2013

Southampton to Melbourne cruise on Arcadia.

Fairly useless because we dis -embark at Freemantle , Check with Iglu and report back.
Tony Richardson

On 28-Sep-2013 the customer changed their rating and added:
????

28-Sep-2013

Western Europe from Southampton cruise on Oriana.

Excellent service

27-Sep-2013

Greek Isles from Venice cruise on Norwegian Jade.

Very helpful and informative

27-Sep-2013

Adriatic Explorer cruise on Thomson Majesty.

Booking the holiday was fine, I was responded to via email and phone. Since booking the holiday and you sending me confirmation which is incorrect, I have emailed you on 2 occasions about this and have still not been responded to!!

27-Sep-2013

Iceland & Fjords from Southampton cruise on Adventure of the Seas.

Hi exellent service all the time and have booked though Iglu many times and will do so in the future thank you.

27-Sep-2013

Eastern Mediterranean cruise on Arcadia.

Excellent service as always.

27-Sep-2013

Roundtrip Sydney (Australia) cruise on Rhapsody of the Seas.

Good service

27-Sep-2013

Netherlands, Sweden, Finland & Denmark cruise on MSC Opera.

The booking process was simplicity itself. My contact answered all my questions and queries extremely professionally and efficiently. I will strongly recommend IGLU. Already looking forward to my cruise.

On 30-Sep-2013 the customer changed their rating and added:
easy accessible, very professional, efficient very polite, My contact give us all our information clearly rang us back and we confirmed the booking

27-Sep-2013

Autumn Canary Islands from So'ton cruise on Queen Mary 2.

I was happy dealing with Saam . I was however not happy to get my booking acknowledgement by a PDF file . I have two computers and while both read PDF files neither computer will print them out. As I am sharing a holiday with a friend who has no PC I would have liked to give her a copy .

Our response:


Thank you for your feedback. I'm glad that Saam served you well.

I have your details here. We'll post a couple of the Booking Acknowledgements out to you today. One for you and one for you to pass on.

I hope you have a great time away

Kind regards

Peter

27-Sep-2013

Winter Getaway cruise on Queen Mary 2.

efficient and quick

27-Sep-2013

Netherlands, Sweden, Finland & Denmark cruise on MSC Opera.

Always prove to be a fast efficent serice.

27-Sep-2013

Baltic Cities & St. Petersburg from Leith cruise on Discovery.

Your sales associate Peter was extremely courteous and helpfull

27-Sep-2013

Christmas Markets of Northern Europe cruise on Balmoral.

Fast, efficient and courteous.

27-Sep-2013

Southampton to New York with 4nts Hotel Stay cruise on Queen Mary 2.

Les Whiting in the tailor-made department is terrific!

Brilliant service, thank you.

27-Sep-2013

A Voyage to Azores & Canary Islands cruise on Black Watch.

Easy to book well informed staff very helpful was recommended by a friend and not disappointed with the service I received

27-Sep-2013

Spain, Portugal & Morocco from So'ton cruise on Oriana.

Helpful, patient staff.

27-Sep-2013

Eastern Mediterranean Epic cruise on Arcadia.

excellent service and staff very helpful with information

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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