0203 848 3600

Over 1.5 Million Happy Cruise Customers

{0} out of 10 Rated Excellent
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97% of our customers give us good ratings (30266 reviews)
Date Product Score Comment
06-Nov-2013

Madeira New Year, with Morocco & The Canaries cruise on Braemar.

Very pleased

06-Nov-2013

Iberian and Moroccan Sunshine cruise on Queen Victoria.

My enquiry was dealt with so quickly and efficiently that I decided to book there and then with them. The actual booking was all done in a most professional way.

06-Nov-2013

Eastern Caribbean cruise on Azura.

Excellent service. if it had not been for the helpfulness of the operator I would not have booked. She took a great deal of time to find out information that was not readily available.

06-Nov-2013

Northern Lights from Southampton cruise on Boudicca.

Excellent service. Most impressed. Would definitely recommend Iglu Cruise.

06-Nov-2013

Norwegian Fjords cruise on Celebrity Eclipse.

Efficient service with best prices as always.

06-Nov-2013

Eastern Caribbean Over Christmas cruise on Azura.

:-)

06-Nov-2013

Norwegian Fjords from Harwich cruise on Celebrity Infinity.

Consistently better prices (or overall package when including things like half price tips, on-board credit offers etc) compared to the competition, good service, geographic phone number (ie, non-0845)

06-Nov-2013

Western Mediterranean cruise on Oceana.

The agents who manned the phones made the booking very easy,Im very happy.

06-Nov-2013

Antarctica & Elephant Island Adventures cruise on Celebrity Infinity.

Very nearly ended up with the wronge holiday then they took £998 to much for the deposit after at first saying it was £150 each changed it to £250 each they took £500 then took another £998 not happy at all

Our response:


Please accept my apologies for the error on this occasion. I acknowledge more care should have been taken.

Whilst I appreciate that the mistake shouldn't have occured in the first instance, I note that it was quickly rectified by our team.

Kind regards

Peter

05-Nov-2013

Eastern Med & Greek Isles cruise on Celebrity Silhouette.

service i got was very good from richard joce ,sorted me a good deal, good flt times and was very clear with what i was booking,would be very happy to book through him again ,although all the staff i did speak to were most helpfull.
keep up the good offers and great staff iglu
thanks

05-Nov-2013

Mediterranean Discovery cruise on Queen Victoria.

Very friendly and helpful

05-Nov-2013

Maiden Southampton to New York, Florida & Bahamas cruise on Norwegian Getaway.

this is the first time I have dealt with Iglu and they have been absolutely excellent so far. The staff answered my questions promptly and everything so far has proved efficient

05-Nov-2013

Mediterranean & Greece Odyssey cruise on Queen Elizabeth.

Please compliment Chelsea Debnam on her efficiency and helpfulness in making this booking.

05-Nov-2013

Southampton to Florida & Caribbean cruise on Queen Victoria.

Repeat customer, service always good

05-Nov-2013

Greek Isles and Holy Land Explorer cruise on Queen Elizabeth.

Only what to be expected when someone is doing their work correctly, well done Tracey! We have boooked with IGLU before and have always been satisfied. Thanks.

05-Nov-2013

Mediterranean & Greece Odyssey cruise on Queen Elizabeth.

Asked for first sitting dinner but did not get it.

05-Nov-2013

Eastern Caribbean cruise on Azura.

No problems, excellent follow-up with the travel docs etc.

05-Nov-2013

Spain, Portugal & Morocco from So'ton cruise on Aurora.

Very pleased with the speed and efficient way dealing with my booking

05-Nov-2013

Iberia and Moroccan Discovery cruise on Queen Victoria.

Thank you for your prompt information

05-Nov-2013

Greek Isles from Venice cruise on Splendour of the Seas.

fantastic service, as usual

05-Nov-2013

Bruges & Le Havre Getaway cruise on Queen Mary 2.

All details confirmed by Iglu consultant at time of booking but dinner times now altered by Cunard and Iglu unable to change. Disappointing.

Our response:


I understand your disappointment on this occasion and I am sorry that you've not been provided with your preferred dining option. Whilst we are able to express your preference, we can't make any guarantees that the cruise line would be able to honour that. I am sorry if we gave you the impression otherwise.

Kind regards

Peter

05-Nov-2013

Mediterranean Gems cruise on Queen Elizabeth.

Answered my emails and request very quickly I am delighted

05-Nov-2013

Eastern Caribbean cruise on Ventura.

service as good as ever

05-Nov-2013

Spain, Portugal & Morocco from So'ton cruise on Oriana.

Excellent support throughout the booking process. Helpul, polite and not pushy.
Will use this service again.

05-Nov-2013

Canary Islands from Malaga cruise on Norwegian Spirit.

Les was very helpfull and gave me different options

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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