very helpful and made booking easy and quick
Great friendly service, and a good deal! thank - you.
very pleased with the service from iglu
Have used Iglu several times and have not experienced any problems.
Very helpful staff who go the extra mile. This is the 3rd time I've booked with them and would definitely use them again.
Superb knowledge--understanding requirements--Putting you first-fully explained every step of the booking process,overall Brilliant
Responded well to questions.
I got quotes for what I wanted and I got the options priced up etc. I did need to be very specific, Iglu were not particularly pro-active . Telephone call were answered promptly but conversations felt slightly rushed. Then there were multiple emails and some confusion over charging. The demand for passport numbers to be submitted within 24 hours was not necessary or helpful
Courteous and very helpful.
This is the 3rd time I've used Iglu to book a cruise and as usual I received excellent service ( this time from Matt). Informative, efficient and helpful. Matt had to check on something for a flight and phoned me back when he said he would. This doesn't always happen with other travel companies.
I always look to Iglu first when booking a cruise.
We have used Iglo before therefore we were happy to use them again happy onformitave telephone staff love all your weekly news letters hence this speciL offer cruise thanks.
Never had problems with iglu. Just wish they could store my details on the system and reuse them when I rebook without having to repeat them every time.
Great service, easy to book, delivered what i wanted,Good advice.
Well done David.Thank you.
We have used Iglu many times and always had excellent service.
Very efficient person on the telephone, dealt with booking extremely well
So far everything has been very prompt and professional . excellent service from Les who phoned to take the booking
I spoke with Robin at Iglu. I didn't quite know what I wanted, so he guided me clearly through the options and answered my queries fully and clearly. The paperwork came through quickly. Very satisfied.
cruise booked very efficiently
booking lady was the best ever, friendly and helpful
Quick and easy booking made on web site. A very good deal obtained.
Polite & patient agent (Chelsea).
Very impressed. Thanks to Eddie in Sales dept and Carol un customer care for your support.
Our Sales Advisor 'Peter' was very helpful and efficient in finding us a decent deal. We could even ring him out of hours to book our cruise due to some of our party not being available during working hours to discuss and eventually book our cruise. He was very patient with us when trying to find out different prices for different cabins on different decks so we could get a good deal
Very pleasant and efficient service
Very efficient so far.
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What our customers say
"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "
"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "
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