0203 848 3600

Over 1.5 Million Happy Cruise Customers

{0} out of 10 Rated Excellent
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97% of our customers give us good ratings (30405 reviews)
Date Product Score Comment
3 Hour(s) ago

British Isles & Cities Discovery (coach & cruise) cruise on Columbus.

I was very pleased with the service it was basic straight information and I could clearly understand the rep on the phone.

4 Hour(s) ago

Mediterranean from Venice cruise on MSC Magnifica.

I would recommend Iglu, attentive and friendly and a good price.

7 Hour(s) ago

Faroes, Iceland & Land of the Northern Lights cruise on Magellan.

easy on-line booking process and cheaper than the cruise-line's own site.

7 Hour(s) ago

Essential Vietnam & Cambodia cruise on RV Apsara.

Yet another cruise booked with the expert help of Les, never look anywhere else.

7 Hour(s) ago

Portugal & Spain from Southampton cruise on Aurora.

Very helpful, answered all my questions

26 Hour(s) ago

Eastern Caribbean from Barbados cruise on Azura.

Very helpful answered all my queries, nothing to much trouble, polite.

26 Hour(s) ago

Italy & Greek Isles from Barcelona cruise on Celebrity Reflection.

Staff are fanatic very helpful

29 Hour(s) ago

The Beautiful Blue Danube cruise on Filia Rheni II.

Victoria Connelly was extremely helpful and dealt with all our queries.

29 Hour(s) ago

Festive Bruges Sojourn from Southampton cruise on Queen Victoria.

Great service. Booked 4 rooms, advisor very patient and helpful. Have used iglu several times and always been impressed.

31 Hour(s) ago

Mystical Norwegian Fjords from Southampton cruise on Norwegian Star.

Very helpful

33 Hour(s) ago

Amsterdam, Bruges & Guernsey from Southampton cruise on Queen Victoria.

The online booking did not work properly, failing to record all our choices.

13-Sep-2019

Canarian Flavours from Gran Canaria cruise on Marella Explorer.

Booked on line no messing spoke to someone on customer service no messing and informative

13-Sep-2019

Canary Adventure from Southampton cruise on Anthem of the Seas.

Dealt very efficiently with a problem I had with a future cruise credit for a royal Caribbean cruise which allowed me to book through iglu using the voucher thereby saving me some money.

13-Sep-2019

Ancient Affair from Limassol, Cyprus cruise on Marella Dream.

Simple to use website. Easily completed. Swift response.

12-Sep-2019

Vietnam & Thailand from Hong Kong cruise on Celebrity Millennium.

I didn't feel particularly well treated when I realised we'd been allocated a disabled person's cabin when we hadn't requested one. To be fair, staff did take up the issue on my behalf, but it took a fair bit of badgering for that to happen.
As a norm tho, I've found Iglu to be very helpful.

12-Sep-2019

Western Mediterranean from Southampton cruise on Ventura.

Just very helpful and papers came through promptly.

12-Sep-2019

Colourful Coasts from Tenerife cruise on Marella Explorer.

We have had a really good service, everything was explained to us because we have never been on a cruise before she was very helpful and I would recommend Iglu Cruise.

12-Sep-2019

Festive Oslo, Copenhagen & Amsterdam frm So'ton cruise on Arcadia.

Customer service agent was very helpful and knowledgeable about our cruise very polite and went through everything with us to make sure it met our requirements excellent

12-Sep-2019

Iceland from Edinburgh cruise on Balmoral.

Easy to contact - both online and on the phone. Very helpful advisers. Only disappointment was that they were not able to offer much of a discount. But still the best price we could find.

12-Sep-2019

Faroes, Iceland & Land of the Northern Lights cruise on Magellan.

Very efficient and quick with dealing with enquires and reservations. Good prices too.

12-Sep-2019

Spain & the Channel Isles from Southampton cruise on Britannia.

Very helpful, good knowledge and efficient.

12-Sep-2019

Spain & Portugal Sojourn from Southampton cruise on Queen Victoria.

Very disappointed with overall service difficulty to speak to customer care dept.

12-Sep-2019

Baltic Capitals from Southampton cruise on Azura.

The Baltic Cruise was booked onboard P&O Ventura and transferred to Iglu due to our previous experience which has been pretty good.

12-Sep-2019

Scandinavia from Southampton cruise on Crown Princess.

Very easy to book my cruise.

12-Sep-2019

Canary Islands from Southampton cruise on Black Watch.

Yes, a knowelegable young man helped me and was very patient with my enquiries! Thank you!

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What our customers say


"I booked a Fred Olsen cruise with IGLU last month and was so impressed by the service I received. The staff member I spoke to was Kimberley and she was exemplary. Capable, kind, professional, patient, friendly and knowledgeable. She went through every step of the way calmly and thoroughly. IGLU were recommended to me by friends and I have no hesitation in passing the recommendation along. Well done IGLU and thank you. "

Christina
(March 2019)

"So easy to deal with, I studied the Cruise I wanted, did my research with different company's and returned to Iglu. I had three quotes matching Iglu’s cost, but with one phone call they beat the price themselves by £40 without me even asking, how easy was that! "

Gary
(February 2019)


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