Before being allowed onboard guests must have completed a Declaration of Safety, to declare that they are fit to travel, and have their temperature taken. Luggage will be disinfected before being loaded.
Once onboard, changes will include a reduced ship capacity and reduced capacity within public areas to ensure that social distancing can be maintained. Temperature checks will take place before entering public areas and dining will become contactless.
In addition to their already rigorous cleaning procedures, Crystal will increase the frequency with which they clean suites and staterooms, public areas and high touch points such as buttons and handrails. To encourage handwashing, sanitiser stations will be conveniently placed across the ships.
Before boarding, crew must provide a negative COVID-19 test both at home and at embarkation. They will then be required to undergo frequent testing, temperature checks and health screenings. Where needed, crew will be provided with Personal Protective Equipment.
Crystal Cruises provides state-of-the-art medical facilities onboard each ship, with equipment including medication, ventilators and virus testing, as well as a 24/7 team of nurses and doctors. Should the need arise, there are also isolation wards on each ship.
To keep guests safe when heading ashore, Crystal Cruises will only visit ports of call that are safe to enter, and guests will have to participate in Crystal-led shore excursions. The group sizes on these activities will be reduced to facilitate social distancing and guests will be provided with Personal Protective Equipment.
0203 848 3639
Cabins on the Crystal Symphony
Alternative Cruises on Crystal Symphony
Terms and Conditions
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.