Prior to boarding, guests must complete an obligatory health questionnaire online and once at the embarkation terminal , there will be temperature checks, as well as a Covid-19 test for those over the age of six. Check-in will be done online, and when boarding guests must wear a mask.
Onboard and Ashore
With social distancing being so important, Costa have reduced the capacity of their ships, and will allow fewer guests in public areas and on shore excursions. Restaurants will also be adapted so there is more spacing between tables and seating, and table service instead of buffets. Signs throughout the ship will remind guests to always stay a safe distance from one another, and hand sanitiser dispensers will be conveniently located onboard.
On top of their already high standards, Costa Cruises will increase the frequency of cleaning and disinfection, including public areas multiple times a day, cabin deep cleans before each cruise and further cleaning each day.
While entertainment will still be dazzling, Costa Cruises have made some changes. Theatre occupancy will be reduced by 50%, with guests required to wear masks and check in and out. However, the shows will be performed several times so there's no need to worry about missing out.
To ensure crew safety, they will have their temperatures taken before and after each sailing, be equipped with PPE and be fully trained in safety procedures.
Should anyone become ill onboard, each ship has a medical centre with doctors and other healthcare professionals on hand.
we had a great time on our cruise only one tour on thursday29 th we went on BUDVA AND KOTOR WE COULD NOT HEAR OUR GUIDE AND WHEN WE CAME OFF COACH WE COULD NOT KEEP UP WITH HER .WE GOT BACK NEAR SHIP AND SHE WAS GOING TO KOTOR WE LEFT TOUR AND WENT BACK ON BOARD SHIP WE REPORTED THIS ON BOARD
Enjoyed the cruise, everything very organised, cabins clean, ship clean, food excellent. Our only complaint was there was not enough bar staff on duty at peak times (when excursions were coming back) it took 1/2 hour to get a drink most days, queing 4 deep at the bar. We had paid for the drinks package but then could not get served with the drinks.
Would definitely go on another Costa cruise. Everything was perfect and the staff on board were lovely and helpful. The ship was very clean and we had an amazing time. We were well looked after throughout the holiday.
First ever cruise and it was absolutely fantastic. The food in the a-la-carte restaurant was better than excellent and the choice was amazing everyday. My wife requires a Gluten Free Diet and they cater for that brilliantly. She received a great variety of meals at the same great quality as the non-allergy restricted passengers enjoyed. To compliment this were the staff. They are so passionate about making your experience a wonderful one, nothing is ever too much trouble and it is always done with happiness in their voice. I would struggle to decide which is best, the food or the staff. We were waitered on by 3 lovely gentlemen in the morning and at lunchtime and then by Melanie Marquez on an evening. The were all excellent! Our cabin steward was great too and was very creative with his towel sculptures. The ship itself is wonderful and huge. The spec is high and spread over 12 floors, there is so much to do. 'You can never stop' or 'just chill', the option is yours. If I had any criticisms, it would be the holidaymakers who stay in the jacuzzi's for literally hours or it seemed like that and some bad behaved kids in the outside pool area. This is not a criticism of Costa but just the lack of fairness and ignorance of some people out there. On the day at sea day, we did see two pool attendants and a security guard which sorted the pool problem but not the jacuzzi. Perhaps a time limit system would help to make sure everyone gets a fair turn of all of the facilities, if that was possible. The only other issue was the cost of the excursions, thankfully we didn't go on one as you can source cheaper when you get off the boat, but that's the same with every holiday company I've dealt with, so not a problem to us. Other than that, the cleanliness was first class, the room size in the Premium Balcony Cabin was more than adequate, the entertainment was very good and I genuinely can't see my wife and I getting a better experience in the future. Thanks Costa for a superb holiday! With regards to Iglu, everything was organised well, the information was emailed at the appropriate times and as long as the price is competitive, I would happily use your services again.
Sorry but was very disappointed with the cruise. The food was awful. Cold. No variety. The cabin ok but found the staff most of them unapproachable.nit your fault but out of 2500 people only 20 English. Found the other cruisers were very hard to get on with probably the language but was a bit intimidated by them. Am an outgoing person myself but just gave up after a couple of days. The ship quite clean but never had a change of sheets the whole 7 days. As for the drinks package found the quality of drinks that were available quite inappropriate for what we had paid..there was nowhere to bat any food after 9 o’clock in the evening ONLY if it was paid for. Sorry but will not recommend Costa Cruises to my friends As for the hotel provided in Venice that also was on a very low standard the beds were disgusting and the room was like a warren hutch. Think you should have a rethink about the accommodations there. Sorry have been on many cruise ship and think this one very uninteresting.
What has happened Costa ?we have just returned from 16 night repositioning cruise the food was terrible, service poor and public areas not very clean. There were quite a few English speakers on board but no English news channels or activities. By general census Costa have lost a lot of future customers from this cruise, even past Costa fans said "never again "
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.