South America, Cape Verde & Canary Islands with Buenos Aires Stay, 26 March 2025 (21 nights)

We went to Brazil in March with Costa Favolosa we find it very dissapointing with the food and no buffet.  After 5pm very little English speaking and it's costly for drinks and is dirty spoke to the waiter and they just look at you not recommend this ship but I hope not every costa ship is the same .

We found the ship to be in excellent condition and well maintained. However, there were issues regarding extra expenses on board for items that on other cruise lines would have been free. The compulsory service charge would seem to be a way of extracting further money from the customer on top of the cruise price. The General Conditions state the contract price includes the services and facilities set out in the brochure. The layout of the ship in some areas was poorly designed. The reception area was badly positioned next to an entertainment venue and the noise level was not condusive to business needs at the desk. Lauren the Argentinian guest manager was extremely helpful and professional. Our waiters (Ruel and Rodrigo) and cabin steward (Generoso) were excellent and without fault. However, some additional training for other members of staff would be desirable. An example: staff pushing past you,not greeting you as is expected on other cruise ships where the customer always comes first. This could be a first class ship if these issues were resolved and apart from these examples given we enjoyed our cruise.

Great itinery Brazil to Italy , great cabin with balcony, lovely ship decor wise but the food and the entertainment completely let it down . Also was dropped off at Nice airport eight hours before the return flight was due with nowhere to leave cases , unacceptable .

I could not fault the holiday - travel arrangements/Ship/destinations. The restaurant food was delicious and always well presented, the staff always helpful, professional and polite. The same could be said for the cabin and customer staff. It was a wonderful holiday, thank you.