Prior to boarding, guests must complete an obligatory health questionnaire online and once at the embarkation terminal , there will be temperature checks, as well as a Covid-19 test for those over the age of six. Check-in will be done online, and when boarding guests must wear a mask.
Onboard and Ashore
With social distancing being so important, Costa have reduced the capacity of their ships, and will allow fewer guests in public areas and on shore excursions. Restaurants will also be adapted so there is more spacing between tables and seating, and table service instead of buffets. Signs throughout the ship will remind guests to always stay a safe distance from one another, and hand sanitiser dispensers will be conveniently located onboard.
On top of their already high standards, Costa Cruises will increase the frequency of cleaning and disinfection, including public areas multiple times a day, cabin deep cleans before each cruise and further cleaning each day.
While entertainment will still be dazzling, Costa Cruises have made some changes. Theatre occupancy will be reduced by 50%, with guests required to wear masks and check in and out. However, the shows will be performed several times so there's no need to worry about missing out.
To ensure crew safety, they will have their temperatures taken before and after each sailing, be equipped with PPE and be fully trained in safety procedures.
Should anyone become ill onboard, each ship has a medical centre with doctors and other healthcare professionals on hand.
We went to Brazil in March with Costa Favolosa we find it very dissapointing with the food and no buffet. After 5pm very little English speaking and it's costly for drinks and is dirty spoke to the waiter and they just look at you not recommend this ship but I hope not every costa ship is the same .
We found the ship to be in excellent condition and well maintained. However, there were issues regarding extra expenses on board for items that on other cruise lines would have been free. The compulsory service charge would seem to be a way of extracting further money from the customer on top of the cruise price. The General Conditions state the contract price includes the services and facilities set out in the brochure. The layout of the ship in some areas was poorly designed. The reception area was badly positioned next to an entertainment venue and the noise level was not condusive to business needs at the desk. Lauren the Argentinian guest manager was extremely helpful and professional. Our waiters (Ruel and Rodrigo) and cabin steward (Generoso) were excellent and without fault. However, some additional training for other members of staff would be desirable. An example: staff pushing past you,not greeting you as is expected on other cruise ships where the customer always comes first. This could be a first class ship if these issues were resolved and apart from these examples given we enjoyed our cruise.
Great itinery Brazil to Italy , great cabin with balcony, lovely ship decor wise but the food and the entertainment completely let it down . Also was dropped off at Nice airport eight hours before the return flight was due with nowhere to leave cases , unacceptable .
I could not fault the holiday - travel arrangements/Ship/destinations. The restaurant food was delicious and always well presented, the staff always helpful, professional and polite. The same could be said for the cabin and customer staff. It was a wonderful holiday, thank you.
Cleanliness of the ship and cabin excellent. Service both in restaurants and bars excellent. Cabin service excellent. Evening shows perfect. My only 2 complaints are regarding the Wifi and TV channles. WiFi in my opinion is too expensive, while I believe it would be appropriate that 1 of the TV channels would be kids' channel. I would like to thank all the staff of Costa Favolosa for the care and dedication.
We went on a cruise on the Favolosa in Novemer this year. It was our first cruise and it was very good and we couldn't fault it, even though people we met said other cruise lines were better. We will definitely go with Costa again as we enjoyed it so much. The only thing I would like to mention is that you do have to pay gratuities. Seven Euros per day per person. You can not get out of this payment. It is taken off your credit card which you have to register when you first get on board ship. If you don't register your card you have to pay £150 in advance in cash. There is no way out of it. We also tipped separate to this as we feel our waiter did a good job so it can be expensive.
Good Points: Well appointed ship. Mostly good destinations. Entertainment was very good considering so many nationalities were being catered for. Average Points: Food OK. Restaurant service only good. Being an Italian ship with passengers from many countries the on board announcements went on for ever, I realise it has to be that way but still very tiresome. Negative Points: Smoking allowed in too many inside areas, being non smokers we hated this. Bar Service was very poor. Gala nights were just another night, as very few bothered with the dress code. Experienced a lot of shoving around, self service restaurant was often a bun fight, only the Brits queued or gave way to others. Final disembarkation was poor, if I'd obeyed instructions I would have missed my flight home. I guess you only get what you pay for. I thought I'd had a good deal but many paid far less than me.
Good Points: Well appointed ship. Mostly good destinations. Entertainment was very good considering so many nationalities were being catered for. Average Points: Food Ok. Restaurant service only good. Being an Italian ship with passengers from many countries the on board announcements went on for ever, I realise it has to be that way but still very tiresome. Negative Points: Smoking allowed in too many inside areas, being non smokers we hated this. Bar Service was very poor. Gala nights were just another night, as very few bothered with the dress code. Experienced a lot of shoving around, self service restaurant was often a bun fight, only the Brits queued or gave way to others. Final disembarkation was poor, if I'd obeyed instructions I would have missed my flight home. I guess you only get what you pay for. I thought I'd had a good deal but many paid far less than me.
We are first cruisers and booked a week before travelling on 17June out of Venice. The ship was spotless and an amazing floating palace we could not fault it. We took advantage of the all inclusive package offered at the time of boarding at 19€ a day each for branded drinks, cocktails and quality coffee it's fantastic value. OK the food portions are small but compensated by the number of courses and the quality was tremendous. Service was consistently amazing, friendly and helpful. There were only handful of Brits on the ship but we were all put together on the same table, not a bad thing but the other guests were also great fun. Entertainment was international in nature but really good especially the ice show. Overall we were really impressed and will definitely go with Costa again, particularly at this value, amazing.
Travelled on 16/12/2011 The Costa Favalosa cruise Jewels of the Emirates to Dubai, Muscat, Fujairah, Abu Dhabi, Khasab, Dubai. I have had several cruises with different cruise liners, so here is the informed information you may require if you are thinking of going on the Favalosa. This is a brand new ship Italian by name and Italian by nature, this ship has excellent cabin space and as you would expect all the fixtures and fittings are brand new. The ships crew are very friendly and helpful as are the rest of the ships team. The entertainment was reasonable but very European based mainly on dancing shows. Cost: On your cabin TV you can keep up to date with your account, do so as you may find that there may be mistakes made. Check your drinks packages as to what you can and cannot have as mistakes may be costly. The food in the day time restaurants as we expected was Italian based but of poor quality and variety. The evening Al a carte menu on paper looks excellent until it arrives when you find that if you expected to put on weight, don’t worry you wont, you can count the slices of meat on two fingers and the vegetables on four fingers you will be lucky if you have more than one potato sliced. We found out the staff who deliver the meals are extremely embarrassed as the head chef should be. The ports visited: (Dubai and Abu Dhabi) were jaw dropping and (Muscat) was also pleasant, (Fujairah) is apparently a good place to visit with the best duty free shop, but your not going there as we found out to our cost we went to another port with no explanation, were there was nothing to see and nothing to do.( Khasab), if you thought Fujairah was bad then it just got worse, no words can describe how cheated we feel about these last two destinations. We established from crew members that the English and Chinese more or less subsidise the Italians who pay around a third less for the same cruise. Getting around the ship was not easy and very few signs posted, you have to try to remember the names of the decks, no signage in or out side of the lifts, trying to get to the evening meal restaurant was a major trek up and down the floors as there is no direct route. On the day of Muster station practise (Boat Drill) we obtained from our cabins the life jackets noted on the cabin door where we should go, the staff on our deck told us to go the opposite way which took us twice as long to get to the muster station. Summary: If you wish to use the ship to get to your destinations only, then this is a nice ship. The dress code for the formal evenings is more casual than formal. They need to change some of their destinations and they need to think about their non Italian customers.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.