Italy, Greece, Balearic Islands, Spain & France Fly Cruise from Civitavecchia, 19 May 2025 (14 nights)

6 - Excellent This cruise was amazing from start to finish. The crew just couldn’t do enough for you and smile from ear to ear all the time. The entertainment on the ship was fabulous and the food was delicious. I simply can’t fault the entire cruise . I can’t wait to book up again!

It was overall a good cruise, most of the food was okay as the the cruise was 499 each. It was cheap food but the cooking was good. Buffet restaurant was ok. I think the Italians probably like the food on deck 3, Otto E Mezzo Restaurant, a sit down waiter service restaurant, you had to pay for water, then charged for waiter service. The food was horrible. Variety was ok on deck 9, but not 5 star. I quite liked the Salmon though, and The head chef and Head waiter were excellent. Here the water was free as was tea and coffee. There were 5 places to see on excursions, but the beach was cancelled, and also rained in Barcelona. So don't bother with April although prices are more possibly for later months. Our steward on Deck 6 was very good and polite. He was from the Philippines. Most of the the staff were friendly and always smiled, there were a few robots. Best not to book with Iglu cruises, go direct, as we were not on the list of the Costa rep and so he let the coach go, luckily we found him by chance and he managed to stop the coach. We had to pay for transfer, although we are refunded now. So I needed a strong coffee at the motorway stop. A refund is ok, but no other compensation from a no reply email. I ll try another cruise agent or go direct next time, although my wife will take some convincing after Otto Mezzo Restaurant and nearly missing the transfer. The entertainment staff, it had to be said saved the day, they were excellent and were very good to my son, especially two girls who called him Spiderman. They deserve a medal. The main lead singer was a proper showman.

Second cruise and left feeling disappointed !! Muster station was so noisy we couldn't here what was being said and no member of staff did anything to quieten people . Some pool side bar staff were not friendly, sewage smells on deck and outside theatre, everyone was rushing for food and for the lifts, Food was not as good as the first ship . We were treated badly by a member of costas staff and have been complaining since the incident and back home and they will not do anything to justify the bad treatment we received . We will not cruise with Costa again due to very bad customer service ( waiting weeks for a reply ) and the fact they did not take out complaint seriously .

This was our second cruise where we travelled for one week inthe western mediteraen from the 31.06.15. The ship was fabulous, better than expected, the cabin staff were excellent and the room was regularly cleaned. The entertainment was good with a variety of acts catering for all tastes. The restaurant food was superb even if sometimes we did not know quite what to expect, occassionally ordering food that was not to our liking, but that in my view is all part of the experince. One criticsm which was not the fault of the cruise was to do with the excursion we had to Rome. Which was delayed by passengers causing us to have a reduced amount of time in the city. Plus we were unaware that we would have to travel by coach to Rome which took approximately 1 1/2 hours so this dramatically reduced our time in the city. Most of the passengers on baord were from other countries but this was no problem as we enjoyed listening to them and trying to make sense of what they were saying. We had a brilliant time and are already planning our next cruise. Laura