Buenos Aires to Santiago with Stays, 4 March 2020 (20 nights)

• ms Zaandam
• Holland America Line
• 28 Mar 2019

Unfortunately the ship did not meet our expectations because of the following; a. food was not of good quality and the system they use to have in the Lido (self service ) restaurant of serving you the main course was only for giving you limited quantity of food. b. Food also in the Dine in rest. did not meet our expectations c. entertainment was cheap and childish d. Amenities in the stateroom were limited.(They have left us only one hand soap and one shower cup for almost fifteen days) e. All drinks were very expensive and differed from their issued tariffs in internet But we have to admit that all ship was very clean, the statement also, and public toilets too. Embarkation and disembarkation were done very properly and easy Therefore we will rate the cruise with a 3

• ms Zaandam
• Holland America Line
• 09 Dec 2018

The fabric and layout of the ship was really good. This however was spoilt by other aspects of the cruise. The food wasn't startling and lacked variety. Service in the dining room was slow and the food was only tepid on arrival. Very little food in the lido was on a help yourself basis. Drinks were expensive with a 15% service charge on top. The excursions were also expensive and when tendering was in process it took up to 2 hours before independent travellers could disembark. The onboard activities were limited with one person delivering the majority of lectures. The house shows were however good as was the cabin service. With no laundrette on board you had to use their laundering service. Unfortunately this seemed to sum up he firms attitude of squeezing as much as it could out of people. A prime example of that was you had to pay for coffee if you wanted it at the end of your meal in the dining room.

• ms Zaandam
• Holland America Line
• 24 Nov 2018

Thank you Iglu and HAL and all hotels and transfer's the trip was a fantastic experience. AWESOME is a word that these days is used all to frequently however in this case it is most appropriate. The captain of Zaandam sailed 20 miles off cause to sail by an Ice berg we tendered in the Falklands on remembrance Sunday and treated to a service and parade on a lovely sunny day that will live in our memory's for ever. All the ports were Iconic and rounding cape horn to eventually cruise to see a Glaser. Once again our most grateful thanks for the best cruise ever and our 32nd so we have many comparisons.