Western Caribbean from New Orleans with Stay, 2 January 2025 (10 nights)

While we enjoyed our recent cruise, I have to say that the price of the drinks was way too expensive - worsened by the additional 18% gratuity added. While all the staff were very friendly and helpful - and the food was very good - we would not either recommend or cruise again with Royal Caribbean, based purely on the extortionate price of the drinks. Also, we found out that the policy of the ship will wait for late excursion returns when guests use Royal Caribbean International trips, but they warn independent travellers that the ship will depart without them; rather distasteful. All in all, Royal Caribbean does not seem to be a very nice corporation and not recommended by my wife and myself.

Just returned from 12 night eastern med cruise on brilliance of the seas. I love the radiance class ships, for me , they offer something for everyone without being too big, and have a great layout, and easy to get around. The staff onboard this ship have been second to none and a credit to royal carribean. The atmosphere onboard brilliance was wonderful. It has a relaxed, happy, and good feel about it. The food was excellent with a good choice to please and cater for all tastes. I ate mainly in the dining room in the evening and all the meals where excellent with attentive and professional staff. Windjammer was as always great, but as usual on sea days this could get very busy and sometimes could be a problem to find seating. The outside wicker chair areas , the flooring could do with a good steam clean, but apart from that , the ship overall was very clean. The evening shows were great, well balanced to suit all tastes and once again clean, and bar staff very attentive and good humoured. Ports of call has been one of my favourite to date, which included an overnight stay in Venice.... wow. Venice is now my new favourite destination with kotor coming in a very good second! Fantastic itinerary! I have now sailed on jewel of the seas and brilliance of the seas, and I love both ships. Thank you to all the staff onboard brilliance and to all my new found friend is for a holiday of a lifetime. Wonderful memories have been created and my love for cruising has grown ever stronger! 10 out of 10.

This was our second Royal Caribbean cruise...we booked a 12 day Baltic cruise..we sailed on Adventure of the Seas on a 16 day Med Cruise last year...unfortunately the Brilliance did not meet up to the high standard organisation of the Adventure of the Seas...we were advised to call each morning to book at table for My time dining...but we were only shown to a table at the time we booked on 8 of the 12 evenings..the waiters in the Minstrel Dining room at My time dining seemed to be struggling to serve the guests and on at least 5 occasions we were not asked if we wanted a drink with our meal..the gentleman who greeted guests at the door of the Minstrel dining room seemed to exacerbate the problem by leaving his post on a nightly basis to check on the availability of tables...this NEVER happened on the Adventure of the Seas..the Captain when he did decide to use the Public Address system couldn't be heard...another major failing on this ship...toilets in public areas on 2 decks were unable to be used for over 24hrs due to blockages..there didnt seem to be any rush to fix this problem..certain lifts seemed to be programmed not to stop at deck 4..unfortunately this was our deck!...again this was unheard of on the Adventure of the Seas....if we do use Royal Caribbean for future cruises we will be giving the Brilliance of the Seas a wide berth!...but finally a word on our cabin attendant Fostor...he was a star! and deserves to work on a better ship

We cruised on brilliance of the seas on 29th july 2015 to the fijords and iceland. We had a splendid coach journey with eavesway coaches to harwich from south wales and went speedily through the passport control to the ship. A verygood start to the cruise.The stateroom was to our satisfaction also the attendant was very good..1st night dinner started off unfortunately we had specifically booked a table for 4 through our travel agent we were offered a table of 10 however after some plain speaking we were given a table for 4. From there on everything was 1st class nothing was too much trouble all round, everything was fine. One other problem was not enough warm heating with the shower in the stateroom this was soon put right. This was our first cruise with royal caribbean and we would certainly use Brilliance of the seas again. The disembarkation was trouble free, and in fact the best we have every gone through as was the coach journey home.