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Cruise Blog

Discover Luxury River Cruising with Scenic and Emerald Cruise Show

30th July 2018

We recently partnered up with Scenic Tours & Ocean Cruises and Emerald Waterways to bring an exclusive event to our Scottish customers, hosting an afternoon tea for 25 lucky VIPs at the Torrance Hotel in East Kilbride, Glasgow.

 

 

We were very excited to present these cruise line partners to a new area in order to showcase their beautiful ocean and river products, along with the very exciting luxury Discovery Yacht, Scenic Eclipse.

Our guests were greeted by the Iglu Cruise team and William Young - a representative from Scenic Tours - in the morning with welcome tea and coffee, starting the day off right. William then gave our guests an informative presentation on each of these two exciting brands. Many of our guests had experienced both ocean and river cruises in the past and were very much looking forward to being introduced to all that Scenic and Emerald can offer – including why they should choose to sail with these brands.

 

 

The highlight of the day for most of our guests was the introduction to Scenic Eclipse; a stunning luxury yacht. This gorgeous new ship is turning heads everywhere, being equipped with its own helicopter and also a seven-seater submarine that can take guests to destinations previously inaccessible to the ordinary traveller.

Many questions were raised and answered, and stories were swapped of previous adventures over a beautiful afternoon tea of delightful sandwiches, cakes, and pastries.

All in all, a wonderfully relaxing and informative afternoon was had by all.

Thank you to all who were in attendance on the day, it was great meeting you and we can’t wait to see you at our next show.

Find out more about all our upcoming events.


A Customer Review of the Rhine with Emerald Waterways

16th July 2018

Some of our lovely customers – Marjorie and Bob Hewiitt – have recently returned from a wonderful European river cruise on the Rhine, with the brilliant Emerald Waterways. Luckily for us they were kind enough to share their thoughts about the experience in this helpful and authentic review.

 

Amsterdam

 

The following comments are honest, and include opinions gathered from the many other passengers who we came into contact with on our cruise. River cruising is a far more intimate affair than deep sea cruising in large ships, and the Emerald Dawn held just 180 passengers as opposed to the several thousand in a deep sea cruise ship. This meant that we not only enjoyed repeated contact with our fellow passengers, but formed good friendships with a number of like-minded people. If anything, however, it was a common view that this ship was a little too large and many passengers reported a preference for smaller ships with say 100 guests.

It was clear however that the vast majority of passengers were very happy with the holiday, and with the general management of the ship. In fact we only met one passenger who was unhappy with his holiday, but his main complaint seemed to be that it suffered in comparison with a more expensive experience. Perhaps it would help if I broke down the different elements of the holiday separately.

 

The Ship

 

The Emerald Dawn is a relatively new ship, and this showed in the general condition of the fittings. In fact we have to say that it was absolutely the cleanest vessel we have yet travelled in. Everything was sparkling clean from cabins to common areas. Robert, the hotel manager, deserves much praise for his attention to detail and for the incredible attitude of his employees. Bali, our cabin steward, kept the place spotless without being in any way obtrusive.

The management of the ship was excellent. The captain and crew were highly professional and provided a smooth and trouble free experience. One, and possibly the greatest attribute, was the incredible energy and humour of Alexander Berger - the cruise director. He seemed to be involved in everything, and kept things moving seamlessly through the day. His commentary on the afternoon when we passed the castles on our way to the Lorelei was very informative and amusing. His two evening events, one a form of dance bingo and the other a game of lies, were a triumph. He really got everyone involved and a good time was had by all. He definitely deserves a high level of praise, as do the staff on the reception desk who worked tirelessly to resolve any query which arose.

 

Cologne

 

Embarkation

We thought this went seamlessly, but there was some criticism that we had to spend many hours in the lounge awaiting the message that our cabins were ready. I think many passengers would have spent the afternoon in Amsterdam had they known, but felt it necessary to stay in the lounge until called for.

 

Disembarkation

The organisation for getting off the boat was brilliant. Once again Alex was to the fore moving cases from cabin to bus. We went down to breakfast at 7am, and there he was beavering away with luggage; what an asset to the ship, he truly deserves a medal.

 

Food

The general opinion was that the food onboard was excellent. Of course individual customers noted that they had enjoyed better previously, but it always transpired that they were comparing it with more expensive holidays. There was some irritation with the queues at breakfast particularly when a queue for one item meant joining another one for additional items. A little further thought may be helpful if a solution could be found which removed the need to join multiple queues. We coped with this by arriving in good time, and joining different queues with one getting toast and eggs while the other dealt with other items such as bacon and sausages, etc. These are small things however, and I have only mentioned them as the issue was raised by many of our fellow passengers. Overall we thoroughly enjoyed all the meals and found the restaurant staff to be extremely helpful and attentive. In short; full marks for food from us.

 

Strasbourg

 

Excursions

These were well-organised and very interesting. On the whole the guides were good, but the lady who looked after us on the final day in Strasbourg was exceptional. The coaches were well-appointed and very clean, and the drivers were careful and helpful.

 

Entertainment

The entertainment onboard was relatively low-key compared with the shows provided on the large ocean going cruise ships. Nevertheless, the cruise director Alex did a great job on a number of occasions. A violinist came onboard one day and two classical singers on another. The resident pianist, Benny, did a great job and proved to be a popular member of the team. Given the size of the ship the entertainment was perfectly adequate and once again the cruise director proved his worth.

 

Overall Impression

We have enjoyed a significant number of cruise holidays, both deep sea and river. This was one of the best. As we have already noted, the ship was quiet and clean and the staff were ever helpful and courteous. The food was excellent and the entertainment wholly adequate. Our fellow passengers were similar to ourselves. There were no children onboard, a ‘leisure’ option was provided for excursions, there was no abuse of alcohol or any gratuitous noise. All passengers arrived on time for excursions and the whole experience was one of respect and calm.

 

Basel

 

This is definitely a holiday which I would recommend to anyone looking for a river cruise; we have no complaints to report and would be happy to use Emerald Waterways again. In fact, we are already booked onto a cruise on the Douro River next May and are looking forward to that.

 

If Marjorie and Bob have inspired you, take a closer look at the places you could discover on a Rhine river cruise.


5 Reasons to river cruise with Emerald

7th September 2015

Launching in 2014, Emerald Waterways are a brand new UK based river cruise line with a fleet of five stunning state of the art ‘Star-Ships’. Cruising some of the best rivers in the world, Emerald Waterways have a fantastic selection of destination rich itineraries and provide guests with a deluxe and comfortable home away from home.

Designed with space and comfort in mind, Emerald’s Star-Ships provide a relaxing atmosphere for up to 182 guests. Every cabin comes fitted with a window so you never have to miss the idyllic river views, and with five types of contemporary cabins to choose from there is something to suit all tastes.

We were lucky enough to step onboard and experience the amazing quality of Emerald Waterways first hand and have compiled our top 5 favourite features for you below.

The Destinations

Danube River Germany

Emerald’s European cruises can take you along some of the continent’s most beautiful waterways including the Rhine, Danube and Saone. With ample opportunities to step ashore, join excursions and port talks, you’ll get a fantastic introduction to each new destination along the way. From historical landmarks to pretty villages and towns, the selection of ports are magnificent.

“I loved how in each of the destinations, not only would there be expert guides to help bring it all alive, but the personal radio headsets mean you can benefit from all their knowledge at your own pace” – Margaret McCorriston, Iglu River Cruise Product Manager.

Keep Active

Emerald Waterways Star-Ship pool

Keeping active is a breeze both on and off the ship during an Emerald River cruise. There are plenty of opportunities for walking as you explore each new destination along the way, with bikes available for those hoping to cover more ground. Onboard you’ll find a small gym, river view walking track and even a heated swimming pool.

Unwind

For quiet times you can enjoy the privacy of your comfortable cabin or suite. Check out the onboard book selection or catch a movie in the impressive onboard cinema.

“I was absolutely blown away by Emerald, I thought having seen many of the latest Ocean ships like Anthem of the seas, I’d seen it all – but the attention to detail, service, and innovations like the alfresco swimming pool by day that transforms into an intimate cinema by night were really impressive” – Dave Mills, Iglu Cruise Commercial Director

Keep Connected

Emerald Waterways

We are always on the move so staying connected is important to us. Free Wi-Fi onboard meant we could keep connected at all times and share our journey photos and updates straight away.

Eat Well

The Reflections restaurant kept us smiling throughout with delicious cuisine echoing the tastes of the rivers regions. Breakfast was either enjoyed at the daily self-service buffet or top deck in the sunshine. A resident Egg-Chef is also on hand providing speciality breakfast choices. Complimentary coffee and tea kept us fuelled for our excursions and we also enjoyed eating ashore to experience a taste of local life.



Have you been on an Emerald River cruise? Let us know your highlights in the comments below

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