Adults-only (except for specified multigenerational cruises)
A selection of restaurants, including 3 speciality restaurants, the Buckingham Restaurant and the Borough Market buffet
11 different lounges and bars
Jogging and walking track
Gym, card room and library
1 outdoor swimming pool and 2 hot tubs
Outdoor screen for movies under the stars
The Palladium theatre - a three-tiered theatre showcasing world-class entertainment
Centre Court - a three-tiered deck with shopping, dining options, the Ambassador Casino and more
Huge savings are available for a limited time only. Secure your cruise today and experience the warmest welcome at sea with Ambassador Cruise Line!
Enjoy yourself on your first cruise or your money back*. Ambassador Cruises are so confident that you'll experience the warmest welcome at sea on your first cruise, that they are happy to make a special guarantee. If you don't enjoy yourself they will give you your money back*!
Ambassador Cruises would like to thank each guest that has shared their Ambassador moments with loved ones and recommended them to their friends by offering a refer a Friend scheme which offers passengers & those referred FREE up to £150 on board credit!
Breakfast, lunch, dinner and snacks from the buffet and main dining restaurants are all included. Meals from the specialty dining restaurants are additional.
No surprises. All port fees and taxes are included in the price.
Extras
Drinks
Some teas, coffees and soft drinks will be included but alcoholic drinks are extra. You can buy drinks individually at the bar or a drink package can be added after booking. The Expedition package is included when upgrading to the Ambassador fare.
Expedition Drinks Package
Explorer Drinks Package
Explorer Package
Wi-fi
To browse the internet on-board you'll have to purchase one of the wifi packages. They range from 60 minutes up to several days. These an be purchased after booking.
Speciality Dining
Specialty restaurants allow travellers to enhance their dining experience during the cruise. This is a great way to add variety to your holiday or celebrate a special occasion. You can pay for meals in the special dining restaurants onboard.
Tips
Ambassador operate an automatic service charge and gratuity system which is automatically added on to your onboard account. When upgrading to the Ambassador fare this is already included in the price you are paying where as with the Standard fare you'll have to pay this extra charge after your cruise. This is approximately £7 per person per day.
Excursions
If you would like to do any excursions/tours while docked these will be an additional charge. Excursions/tours can’t currently be booked with us online but please contact us after you have made the booking if you would like to add these to your package. Alternatively these can be bought while on the ship but may be more expensive than pre-booking.
Insurance
Have the peace of mind that you're covered. Contact us after you have made the booking if you would like us to add this to your package.
Parking
Car parking at the port or airport for the duration of your trip is not included within the price of the cruise. Port/airport parking can’t currently be booked with us online but please contact us after you have made the booking if you would like to add this to your package. An approximate cost for parking is between £12 - £20 per car per day. Alternatively we can arrange transfers from your home to the departure airport/port.
Transfers (home to port)
Transfers from your home to the port or airport aren't included but we can help organise coach transfers, taxis etc to make your life easier. Please contact us after you have made the booking if you would like to add these to your package.
Visa
Visas are not provided by us or the cruise operator. Visas and other travel documents have to be obtained by the individual passengers prior to sailing.
To book an accessible cabin, please give us a call
020 3991 1166
Customer reviews for Ambience
4.6
Based on 206 reviews
Cabin
4
Service
5
Excursions
4
Dining
5
Activities
4
Value for money
5
Entertainment
4
Great ship great food Great Entertainment
What more could you ask for
couple
6-10 cruises
17 Jun 2025
Excellent staff, great food, top notch entertainment, great ship all round. Good value for money, excursions reasonably priced.
couple
10+ cruises
17 Jun 2025
Had a great cruise every thing was good interesting ports of everybody was really friendly food was okay good variety the show’s were great the best of any cruise I have been on before easy embarkation and disembarkation car right outside the terminal. The only fault was the Ambience is a bit tired and could do with a refurbishment but overall I would certainly recommend Ambassador cruise lines. .
Ron Pullen.
user
10+ cruises
16 Jun 2025
Great itinerary. Lovely old ship. Fantastic show team & performers. Good food.
The Ambassador Guarantee is available to guests that have not previously cruised with Ambassador Cruise Line, and are booking their first cruise aboard Ambience or Ambition. It is valid for new bookings only, made after 19th Jan 2024 for a duration of 4 nights or more. To take advantage of the Guarantee you must state your intention to leave the cruise, and the reason why, to the Hotel Director within 24 hours of your embarkation. Our onboard team will endeavour to resolve any issues within 24 hours from the time you notify them. If a solution cannot be agreed, Ambassador will cover the cost of transport to your point of embarkation at the next available port. The mode of repatriation will be at Ambassador’s discretion e.g. flights, rail, taxi plus one hotel night if needed. Ambassador is only responsible for the travel / hotel cost and nothing else, all other costs must be covered by you. Ambassador will refund the fare that you have paid for your cruise and pro-rated drinks package costs only. We will not refund any extra costs you have incurred on board of a personal nature i.e. drinks, gifts, shopping, laundry, spa, communications etc. We will not reimburse port parking or travel costs to the terminal or for items not purchased directly through Ambassador, such as overnight accommodation, travel insurance, visa’s or health certificates. Refunds will be made via the same channel that you used to book your cruise e.g. directly with Ambassador or via a travel agent. Refunds may take up to 14 working days to process. The Guarantee does not affect Ambassador’s standard booking conditions or pre-departure cancellation policy. Guarantee not available on Festive events or cruises under 4 nights. Not applicable to employees of Ambassador and their friends and family, suppliers, journalists, or any prize winners or concession booking.
Refer a Friend scheme offers passengers & those refered FREE up to £250 on board credit. The on board credit amount varies dependning on the cruise duration booked. Refer a Friend and when they book for the first time, you’ll both receive…
£50 Onboard Credit when they book a sailing from 7-14 nights
£100 Onboard Credit when they book a sailing from 15-30 nights
£150 Onboard Credit when they book a sailing from 31-50 nights
£250 Onboard Credit when they book a sailing from 50+ nights
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Talk to a Cruise Expert
Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
EXCLUSIVE PRICE DROP! Scandinavia Cities from Tilbury, 21 June 2025 (7 nights)
Your itinerary
David R.
7 Jan 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
Philippa P.
23 Dec 2024
London Tilbury
DAY 1
21 Jun 2025
Time at Port: from 8 AM to 5 PM
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
At Sea
DAY 2
22 Jun 2025
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Gothenburg
DAY 3
23 Jun 2025
Time at Port: from 12 PM to 8 PM
Situated on the shores of the Göta älv river on Sweden's west coast is the country's largest city, Gothenburg. A significant seaport, it is renowned for its Dutch-inspired canals and green boulevards like the Avenyn, which is the city's main avenue which is surrounded by an array of popular cafés and shops.
Things to do in Gothenburg:
Liseberg
Featuring a variety of thrilling rides, theatre spaces and a beautifully designed sculpture garden, Liseberg was opened in 1923. With around three million visitors each year, it is one of the most popular theme parks in Scandinavia.
Horticultural Society
In the heart of Gothenburg, Sweden, there is a park and horticultural garden called The Garden Society of Gothenburg. Situated next to Kungsportsavenyen, it was established 1842 and features an array of beautiful plant life from local flowers to tropical plants found within the greenhouse.
VOLVO Museum
Gothenburg is home to the popular Volvo Museum. It covers the growth of Sweden's top automaker, Volvo, from the original "V 4" to the present-day automobiles, lorries, buses, and other goods. A popular attraction with those that love to learn about the history of cars, it's situated just outside of the city centre.
Copenhagen
DAY 4
24 Jun 2025
Time at Port: from 8 AM to 8 PM
Comprising unique architecture, scenic canals and a wide range of attractions within easy reach of the cruise port, Copenhagen is often hailed as the best city in the world in which to live. No matter your age or interests, and no matter the weather, there's something for everyone - take a bus tour to get your bearings, then explore royal palaces, museums and parks. Nyhavn is an iconic spot for photos, cafes and culture, and breathtaking 18th-century architecture.
Things to do in Copenhagen:
Little Mermaid Statue
The Little Mermaid sculpture, perhaps one of Copenhagen's most well-known tourist destinations, took inspiration from Hans Christian Andersen's well-known fairy tale. The Little Mermaid, a gift from Danish brewer Carl Jacobsen to the City of Copenhagen, was unveiled on August 23, 1913 and is located on Langelinie Pier.
Tivoli Gardens
Situated in the centre of Copenhagen, Tivoli Gardens is a theme park with rides, a beautiful lake, shops, cafes and more. The third-oldest operational amusement park in the world, it dates back to 1843. A magical attraction that’s worth a visit when you’re in Copenhagen, it has something for all ages.
National Museum of Denmark
Denmark's main cultural history museum, the National Museum of Denmark in Copenhagen, contains a variety of exhibits, from Danish artefacts to international exhibits. Located near Strget in Copenhagen's downtown, it's the perfect day out for those wanting to learn more about Denmark's captivating past.
Helsingborg
DAY 5
25 Jun 2025
Time at Port: from 8 AM to 8 PM
Sorry we don’t have any content about this yet, we’re working on it
Skagen, Denmark
DAY 6
26 Jun 2025
Time at Port: from 8 AM to 4 PM
Since the 19th century, Skagen has lured visitors from all around the world for its breathtaking landscapes and beautiful beaches. Nowadays, travellers visit for all this as well as the unique neighbourhoods, array of museums and fantastic shopping. Skagen's artistic flair makes for great photo opportunities, but if you're looking for more active excursions, enjoy a guided hike, a full-day horse ride or water sports at the beach.
Things to do in Skagen, Denmark:
Skagens Museum
Showcasing an array of Scandinavian art and collections, the Skagens Museum is a popular place to visit for those wanting to discover late 19th and early 20th century local art. Centrally located, the museum’s collection is continuously rotating.
Tilsandede Kirke
A church honouring Saint Lawrence of Rome from the late 14th century has become known as the Sand-Covered Church and is a popular photo spot with tourists visiting the town. Located 2 km from the centre, it's worth a visit if you have the time to wander down to it whilst in Skagen.
Skagen Gray Lighthouse
With a height of 46 metres, Skagen Lighthouse is the second-largest structure of its kind in Denmark. It is also the perfect location for anybody seeking a breathtaking panoramic view that encompasses both the entire city and the sea. Furthermore, it also has a lovely cafe where a variety of foods and beverages are served, as well as a store with numerous items for those who want to feed the local birds.
At Sea
DAY 7
27 Jun 2025
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
London Tilbury
DAY 8
28 Jun 2025
Time at Port: from 8 AM to 5 PM
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Expedition Drinks Package
Expedition Drinks Package
In addition to the offerings of the Experience and Explorer packages, the Expedition Package will also include premium drinks from the bar, by the glass. And their premium wines (red, white, and rose).
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Premium wines (Red, White, Rose)
Premium drinks from the Bar List (by the glass)
Specialty or Premium Coffee and Teas
Excluded
Room service orders
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Drinks Package
Explorer Drinks Package
This package includes the same as the Experience Package, but will also include House Brands from the bar list by the glass plus house wines (red, white, and rose). Guests who purchase this package will also receive a 50% discount on premium beverages from the bar.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Excluded
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Room service orders
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Package
Explorer Package
This is the basic package on offer with Ambassador. The Experience Package includes all non-alcoholic drinks, which include unlimited soft drinks, plus gratuities and service charges for the duration of your cruise.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
Excluded
Room service orders
House wines (Red, White, Rose)
House brands from the bar list (by the glass)
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
AI review summary
Entertainment
A significant number of customers appreciated the excellent service, entertainment, and staff onboard the ship.
Cruise
A substantial number of customers pointed out that the cruise was great and highly recommended by their friends.
Ship
Based on a significant number of customers, the ship is highly praised for its cleanliness and friendly staff.
Staff
Many customers loved the staff on the ship, describing them as helpful, friendly, and amazing.